Branch Operations Manager

Branch Manager

Location: Trivandrum Salary: ₹25,000 – ₹30,000 per month Experience: 10+ years total (minimum 3 years as Branch Manager) Industry Preference: Experience in ITES sector will be an added advantage

Job Summary:

We are looking for an experienced and proactive Branch Manager to lead and manage branch operations, ensuring smooth coordination across Administration, Sales, and Operations departments. The candidate will be responsible for service scheduling, payment collection coordination, and overall operational efficiency of the branch.

Key Responsibilities:

• Oversee and manage day-to-day branch operations in Admin, Sales, and Operations departments
• Plan, schedule, and monitor service department activities to ensure timely delivery
• Coordinate and follow up for payment collections and related documentation
• Supervise work allocation, team coordination, and operational workflows
• Ensure branch performance meets company standards and targets
• Drive sales and customer service excellence to achieve business growth
• Prepare and present reports on branch operations, service status, and revenue performance
• Maintain compliance with company policies and operational guidelines

Required Qualifications & Skills:

• Graduate or Postgraduate in Business Administration or related field
• Minimum 10 years of total experience, with at least 3 years as Branch Manager
• Strong background in Administration, Sales, and Operations Management
• Excellent leadership, communication, and coordination skills
• Good analytical and problem-solving abilities
• Proficiency in MS Office and operational tools
• Experience in the ITES industry will be a strong plus

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

• Paid time off

Work Location: In person