Branch Operations Manager

2 - 6 years

0 - 3 Lacs

Posted:7 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Managing staff who work directly with customers, including hiring, training, and scheduling employees
  • Reviewing sales reports and other business metrics to identify problem areas that need improvement
  • Recommending strategic changes to improve branch performance or implement new products or services
  • Managing staff who handle customer requests for information about products or services offered by the bank
  • Conducting training sessions on topics such as fraud prevention, security awareness, and customer service
  • Overseeing the operations of the branch on a day-to-day basis, including hiring staff and managing finances
  • Monitoring the performance of staff members to ensure they meet goals and adhere to company policies

Requirements

  • Ability to meet the requirements of the business through product management, operations management, and team management
  • Informed rules and regulations that meet industry standards
  • Operational skills that tempt business competitors to up their game
  • Leadership and organization to keep up with the business administration
  • Communication skills to keep the teams tasks aligned and every individual motivated
  • Hold strong decision-making and problem-solving skills to maintain the pace at work

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ESAF Small Finance Bank (ESAF SFB) logo
ESAF Small Finance Bank (ESAF SFB)

Banking and Financial Services

Chennai

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