Branch Manager

Value Gold

4 - 9 years

2 - 3 Lacs

vijayawada visakhapatnam hyderabad

Posted:1 week ago| Platform:

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Skills Required

gold valuation branch operations branch management gold loan operations branch handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position

Location

Experience

Job Summary

Position Overview

Job Responsibilities:

Formulate sales and marketing activities and strategies in order to achieve sales target
Monitor branch performance in terms of sales, customer service, and customer satisfaction
Ensure that customer needs are met and customer complaints are dealt with promptly and effectively
Train and motivate employees in order to maximize their effectiveness in servicing customers
Develop and maintain effective customer relationships through personal contact and networking
Monitor staff gold valuation and assessment process to ensure accuracy
Supervise the releasing of pledge gold
Monitor and manage all transactions through our CRM software
Oversee the logistic of the store
Ability to manage and motivate a team
Adhere to all the company policies and procedures
Timely reports to the Senior Management

Qualifications & Skills:

Bachelors degree in any discipline
Proficient in English communication
Computer literate
Good customer relationship
Good interpersonal and communication skills
Demonstrated skills in problem-solving, decision-making, strategic planning and time management

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