Branch Manager

Company Description

Truhome Finance Ltd. (formerly known as Shriram Housing Finance Limited) is a leading Affordable Housing Finance Company registered with NHB. The company focuses on serving low and middle-income Indians with specialized proprietary sales tools to efficiently serve self-employed customers. Truhome operates over 170 branches across 16 states and has proudly served over 250,000 customers. With approximately 4,000 employees, Truhome serves its customers in over 150 locations across the country.

Role Description

This is a full-time on-site role for a Branch Manager, located in Indore. The Branch Manager will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, achieving sales targets, and maintaining compliance with company policies. Day-to-day tasks also include conducting team meetings, handling customer inquiries and complaints, monitoring market trends, and creating strategies to improve branch performance.

Qualifications

• Leadership, Team Management, and Customer Service skills
• Experience in Sales, Marketing, and Business Development
• Knowledge of Finance, Banking, and Housing Loans
• Strong Communication and Interpersonal skills
• Ability to analyze and solve problems effectively
• Previous experience in a similar role is a plus
• Proficiency in local languages is beneficial