BRANCH MANAGER

5 years

1 - 3 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

S M ICECREAM MART A ONE STOP SHOP FOR ICECREAM / BAKERY / HOMEBAKER IS LOOKING FOR A STORE MANAGER WHO CAN REPRESNT THE COMPANY AND MANAGE ITS OPERATIONS

The Store Manager will be fully responsible for the overall management and operations of the store. This role requires a leader who is adept at handling multiple aspects of store management, including stock control, accounts, staff management, operations, e-commerce sales, B2B sales, retail sales, cash collection, cash deposit, expenses, and reporting.

Key Responsibilities:

  • Management:
  • Oversee daily store operations and ensure smooth functioning.
  • Develop and implement strategies to achieve store sales goals and profitability.
  • Ensure high levels of customer satisfaction through excellent service.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Stock Control:
  • Maintain optimal stock levels to meet customer demand while minimizing excess inventory.
  • Coordinate with suppliers for timely stock replenishment.
  • Conduct regular stock audits and manage inventory discrepancies.
  • Accounts and Cash Handling:
  • Oversee all financial transactions, including cash collection and deposit.
  • Maintain accurate financial records and prepare daily, weekly, and monthly reports.
  • Manage store expenses and budget effectively.
  • Staff Management:
  • Recruit, train, and supervise store staff.
  • Create a positive and motivating work environment.
  • Schedule shifts and manage staff performance.
  • Sales Management:
  • Drive e-commerce, B2B, and retail sales initiatives.
  • Develop and implement promotional strategies to boost sales.
  • Analyze sales data to identify trends and opportunities.
  • Reporting:
  • Prepare and present detailed operational reports to senior management.
  • Monitor and analyze KPIs to track store performance.

Qualifications:

  • Proven experience as a Store Manager or in a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in MS Office and store management software.
  • Strong organizational and multitasking abilities.
  • Ability to work in a fast-paced environment and handle pressure.
  • Financial acumen and experience in cash handling.
  • Bachelor's degree in Business Administration or a related field preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Job Type: Full-time

Pay: ₹11,615.17 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 5 years (Preferred)
  • Management: 5 years (Preferred)

Language:

  • Hindi, ENGLISH , BENGALI (Preferred)

Work Location: In person

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