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Branch Manager - Retail MFB - Sales

Branch Manager - Retail MFB - Sales

Tata Capital

2 - 7 years

3 - 7 Lacs

Patna

Posted:Just now| Platform:

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Skills Required

microfinance customer service sales sales management relationship management branding business development branch management retail disbursement marketing client relationship management promotions client relationship business growth

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Branch Manager to lead our retail microfinance business in Patna. The ideal candidate will have 2 to 7 years of experience in sales, relationship management, and customer service.
Roles and Responsibility

Ensure achievement of disbursement targets with minimum delinquency.

Identify joint liability groups and disbursed loans to suit target customers and geographies.

Enable business growth by developing and managing teams across assigned territories.

Assess potential client base and product acceptability in new regions and areas for geographical expansion.

Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets.

Follow up on disbursed loans, especially those not paying on time.

Undertake regular field visits, centre meetings, and loan applications.

Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds.

Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers.

Ensure weekly/daily meetings and visits to the centre.

Job

Graduate in any discipline.

Basic understanding of microfinance business and JLG model working is preferred.

Possess skills in relationship management, business sourcing, and sales.

Demonstrate an understanding of critical attributes of customer service.

Ability to work in a fast-paced environment and meet sales targets.

Strong communication and interpersonal skills are essential.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1057 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Branch Manager - Retail MFB - Sales