Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Department: Branch Operations & Sales Reporting To: Cluster Manager / Regional Head Key Responsibilities: • Lead and manage overall branch operations, sales targets, and team performance. • Drive business growth through promotion of NBFC products including loans, liabilities and insurance. • Ensure compliance with internal policies and regulatory guidelines. • Supervise daily operations such as cash handling, customer servicing, and document verification. • Monitor customer service quality and address escalated issues promptly. • Train, motivate, and evaluate branch staff for improved productivity and retention. • Analyze branch performance data and prepare reports for management. • Ensure timely collections, renewals, and minimal NPA levels

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