Company : Oleevia Grameen Credits Job Title : Assistant Branch Head (ABH) Department : Branch Operations & Sales Reporting To : Branch Manager Key Responsibilities: Support the Branch Manager in overseeing day-to-day branch operations. Assist in achieving branch sales targets for loans, liabilities, and insurance products. Monitor staff performance, provide guidance, and ensure adherence to processes. Handle customer queries and complaints, ensuring high service quality. Ensure timely collection follow-ups and maintain low delinquency levels. Manage document verification, KYC, and regulatory compliance at the branch. Prepare and maintain branch MIS reports and business updates. Act as acting Branch Head in the absence of the Branch Manager. Skills & Qualifications: Graduate in any discipline; preference for experience in NBFC/BFSI sector. 2-4 years of relevant experience in branch operations or sales. Good communication and team management skills. Strong understanding of financial products and customer service. Proficient in MS Office and basic operational systems. Contact : 8714683800, 8714699956 Please send your resume to: ebi.xavier@gramproindia.com

Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714683800, 8714699956 Please send your resume to: ebi.xavier@gramproindia.com

Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714699956

Department: Branch Operations & Sales Reporting To: Cluster Manager / Regional Head Key Responsibilities: • Lead and manage overall branch operations, sales targets, and team performance. • Drive business growth through promotion of NBFC products including loans, liabilities and insurance. • Ensure compliance with internal policies and regulatory guidelines. • Supervise daily operations such as cash handling, customer servicing, and document verification. • Monitor customer service quality and address escalated issues promptly. • Train, motivate, and evaluate branch staff for improved productivity and retention. • Analyze branch performance data and prepare reports for management. • Ensure timely collections, renewals, and minimal NPA levels