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Hipotz
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Branch Manager

Branch Manager

Hipotz

7 - 12 years

10 - 17 Lacs

mumbai

Posted:3 hours ago| Platform:

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Skills Required

casa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

1. Business Growth & Sales

Drive CASA, fee-based income & investment/cross sell to meet branch-specific liability targets.
Identify and acquire new customers within the local catchment area.
Cross-sell banking products such as insurance, investment and payment solutions.
Develop and execute local marketing and business development initiatives.

2. Branch & Team Leadership

I. Build and lead a team of 45 Sales Managers and 23 Branch Support Staff.

II. Guide, coach and motivate team members to achieve individual and branch goals

III. Maintain a performance-oriented and customer-first culture at the branch.

3. Customer Relationship & Service Excellence

Ensure superior customer experience and prompt issue resolution
Develop and manage relationships with key clients, including high-value accounts.
Uphold Federal Bank’s brand reputation in the local market.

4. Operations, Risk & Compliance

Oversee day-to-day branch operations and ensure strict adherence to RBI and internal compliance norms (KYC/AML).
Maintain branch hygiene, audit readiness, and risk management standards.

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