Branch Manager

3 - 7 years

3 - 7 Lacs

Posted:16 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities:

  • Oversee the day-to-day operations of the branch, ensuring smooth functioning and meeting targets.
  • Lead, mentor, and manage a team of staff, ensuring high performance and continuous development.
  • Develop and implement strategies to achieve branch sales and operational goals.
  • Maintain and enhance customer relationships, ensuring excellent service standards and satisfaction.
  • Monitor and control branch expenses, ensuring adherence to budgetary constraints.
  • Handle branch-level escalations, resolving customer complaints, and managing any operational issues.
  • Conduct performance reviews, provide feedback, and identify training needs for branch staff.
  • Prepare reports on branch performance, sales figures, and customer service metrics for senior management.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Drive local marketing and promotional activities to increase the branch's visibility and market share.
  • Liaise with other branches and departments to ensure smooth operations and collaborative work culture.

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