Branch Head

Job Purpose

• The Branch head will be responsible for leading and managing all sales and operational functions of Refuge Events. This role involves strategic decision-making, financial approvals, cross-functional collaboration, and external representation to drive business growth, efficiency, and organizational excellence.

Key Responsibilities

• Strategic & Financial Oversight

• Approve and manage key budgets, business proposals, and contracts.
• Ensure financial discipline and monitor project profitability.
• Provide final authorization for major business decisions.

• Business Representation & Growth

• Represent Refuge at industry forums, expos, and high-level networking events.
• Promote the companys brand, services, and capabilities at premium meetings.
• Build and strengthen relationships with key clients, stakeholders, and partners.

• Team Leadership & Reviews

• Conduct weekly review meetings with Sales, Operations, Hospitality, and Production teams.
• Monitor team performance and ensure alignment with business objectives.
• Provide mentorship and leadership to enhance team efficiency.

• Cross-functional Collaboration

• Collaborate closely with Marketing and HR functional heads to align business strategies with branding, promotions, and talent management.
• Work with internal teams to ensure smooth coordination and seamless delivery of projects.

• Talent & Vendor Management

• Take the final call on hiring decisions across key roles.
• Approve vendor empanelment and manage strategic partnerships.
• Build and maintain a strong vendor and partner ecosystem to support operational excellence.

Skills & Competencies

• Strong leadership and decision-making capabilities
• Excellent negotiation and financial management skills
• Effective communication and presentation abilities
• Strategic and analytical thinking
• Ability to manage cross-functional teams and stakeholders

Qualifications & Experience

• 10+ years of experience in Sales, Operations, or Business Leadership roles (preferably in Event Management Industry)
• Postgraduate degree in Business Management or equivalent (preferred)
• Demonstrated ability in financial approvals, vendor management, and client engagement
• Strong track record of representing organizations at industry platforms