11894 Bpo Jobs - Page 15

TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 - Diya Kaur Regards HR Team Tech Mahindra

We are hiring for an Domestic Voice process which includes rotational shift 5 days working 2 rotational offs Salary - 2lpa to 3.5lpa depending on criteria and experience. Graduate + 6 months exp can apply. Required Candidate profile Excellent English Communications Skills required Rotational Shift /Flexible to work in any shifts and timings 5 days working , 2 rotational offs Graduate experienced. (No Btech/B.E./BSC) Perks and benefits PF & Medical Insurance Provided

We are hiring for an International process which includes rotational shift and night shifts . 5 days working 2 rotational offs Salary - 2lpa to 4.5lpa depending on criteria and experience. HSC or Graduate Fresher can apply. US /UK Voice Process Required Candidate profile Excellent English Communications Skills required Rotational Shift /Flexible to work in any shifts and timings 5 days working , 2 rotational offs Graduate/HSC Fresher & experienced. (No Btech/B.E./BSC) Perks and benefits Cab Facility PF & Medical Insurance Provided

Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 5 LPA (Based on interview performance) Requirement: min 6 months of experience is required Key Responsibilities: Handle inbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 6 months of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 5 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at HR Mehak :8383025642 HR Simar :7840808749 HR Diana : 9311602064

-Building Confidence, Leadership & Negotiation skills -Trained in all the areas of management -Developed in Inside & outside sales -Client & Customer Acquisition -Learning All The Skillsets -Freshers In Jaipur -No Targets CALL : HR FALGUNI 7728803189

Hiring! Hiring! Hiring! Hi folks!! Greetings for the day!! "PERMANENT WORK FROM HOME" We are hiring freshers and experienced candidates as CUSTOMER CARE EXECUTIVE. Graduates and Under-graduates can apply Age criteria: 22 - 35 years. Responsibility: Candidates has to give voice support to customers. Have to handle customer queries and resolve their issues via phone calls. To ensure high quality customer satisfaction and efficient order resolution. Requirements: Excellent communication skills. Comfortable with rotational shifts predominantly night shifts. 6 days working and any 1 week offs NOTE Must be fluent in English ,Telugu and Hindi. INTERESTED CANDIDATE CAN CONNECT WITH US ON GIVEN NUMBER -(CALL/WHATSAPP) HR DIVYA THAKUR- 86570 02773

We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 45K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 5. Shifts : 5 Days Working ,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance Hiring Freshers & Experienced candidates, who are interested for the Chat process. 1 Freshers salary: 15K to 20K ( Depending on assessment scores) 2 Experienced Salary : 15K to 32K ( Depending on assessment scores) 3 Education Qualification: Grad & UG 4 Job location : Gurgaon 5 Shifts :5 Days Working,Rotational Shift 6. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Email: priyankabhandari199407@gmail.com NO CHARGES : TOUCH CONSULTANTS

Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. salary 8.5lks call indu@7848820046 call mayur@9343402211 call manish@7848820049 call soumya@8088720040 call aditi@7795311459

Hiring for International Voice Process| Max upto 5.5 LPA|EXP| 2 Way cab process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Hyderabad Interview (Virtual) : Hr ,Assessment, Ops round. If anyone interested can connect on WhatsAap -85209 34202 Nishad Recruiter

Hiring Customer Service Profile for Voice, Blended and Chat Process Location-Mumbai(all areas)/Thane/Navi Mumbai Experience-Fresher & Experienced both can apply Education-HSC & Graduates Salary-15k to 35k Shift-Night Shift/Rotational Shift/Day Shift

International Process - Voice / chat Need good communication experienced or Fresher Graduate or Undergrad can apply Location - Jaipur & Gurgaon (WFO ONLY) Rotational shifts Salary up to 38K Contact - Varsha - 7000894276 Rashi - 6378301141

Salary : Upto 5 L.P.A Job Location : Kolkata Good communication skills with fluent English Rotational shift & week off 5-6 day working Required Candidate profile Immediate joiner Excellent communication skill Freshers also eligible Should be ok with night shift and rotational shift Interview mode: Virtual BPO industry is first priority

CUSTOMER SERVICE EXECUTIVE - Noida/Gurgaon We are looking for those candidates who have fluent English communication skills and can solve customer queries. Salary:- upto 30k Share your CV :- Jasmine HR (8586072614)

Hiring International UK voice process Grad Fresher can also apply UK shifts Min 2yr of International voice exp Only Graduate Location - Noida/Gurgaon Max package goes upto 6.5LPA Call-8929448461 harjasimaginators@gmail.com Required Candidate profile Graduate candidates only Grad fresher can apply Min 2 yr of exp of International voice exp

Process:- Personal Loan Sales Officer (Outbound Process) -Fresher/ experience both can apply -HSC pass can apply -Salary- 15K fix in hand + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

Job description: Designation: Executive & Sr Executive (Domestic Voice Process) Languages Known: Kannada/Malayalam/English (mandatory) Work Location: Chennai Work mode: work from office Qualification: Any graduate (Arrears cannot be considered) Notice period: Immediate Joiners Interview Venue : HEXAWARE TECHNOLOGIES, Featherlite 200 feet Road, Pallavaram Salary: Freshers flat 2.50 LPA (Irrespective of language) Kannada - 4.0 LPA Max Malayalam 4.0 LPA Max Desired Candidate Profile: Fresher or Experience in Outbound and Inbound calls with excellent communication. Fresher with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days with 2 days rotational offs. Willing to work in rotational shifts Rounds of Interviews: HR round Operations round. Technical Assessment. Client interview Note: Applicant currently in Chennai are preferred / Out of station applicants can be considered if ready to relocate immediately the shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification. Contact person - Pushpa Contact Number : 7339159438

Position:- Inbound And Outbound Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 10,700 + 1500 incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Gaurav :- 7796427055

Marathi /Hindi & Basic English Communication. Handling Inbound And Outbound calls Freshers/Experienced both can apply. Sal:- 10,700+ 1500 Incentive Unlimited Incentives. Required Candidate profile Qualification: 12Th Pass To Schedule Your Interview: Send your updated CV via WhatsApp or call the number below: Contact Person: HR Gaurav Phone/WhatsApp :-7796427055 Perks and benefits Good salary with unlimited incentive

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 20+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi Benefits Medical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 20+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi Benefits Medical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location

We are looking for a proactive and customer-focused Customer Support Representative to join our growing team. Connect with our customers and help to resolve their issues. Work from office For more details Call/WhatsApp- HR Nitasha @8869058612

Hiring Now: International Voice Process | Chat | Blended Support Location: Gurgaon Shift: Rotational (24x7) | 5 Working Days | 2 Week Offs Immediate Joiners Preferred Open Positions International Voice Process Blended Process Chat Support Eligibility Criteria Graduate / Undergraduate (Freshers & Experienced up to 5 years) Excellent English Communication (Written & Spoken) Willingness to work in Rotational Shifts Key Responsibilities Handle international client queries (Voice / Chat-based) Deliver high-quality and timely resolutions Maintain customer satisfaction and professionalism Salary & Benefits In-hand Salary: 15,000 45,000 per month Incentives: Performance-based Transport: Company Cab Services Provided Other Benefits: PF, ESI, and more Why Join Us? Global exposure (UK, US, Australia clients) Career growth in a dynamic and supportive environment Client-Funded Hiring | No Charges Apply Now Immediate Joiners Welcome! Share your updated resume with our HR team: HR Contact Numbers: Khushi: 9389460353 Afreen: 6206077869 Gayathri: 7550109302 Tabitha: 7338927441 Bhoomika: 7975307625 No Registration or Placement Charges Don’t Miss Out – Secure Your Spot Today!

Process:- Bpo Telecaller Voice Process Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Salary:- Upto 12,200K In hand + Unlimited Incentives Required Candidate profile -Qualification: Min HSC Note:- Immediate Joining ! -Freshers/Exp both can apply. To schedule your interview Call or send your CV through WhatsApp Contact On:- HR Saloni:- 9689518944 Perks and benefits Unlimited Incentives

Role & responsibilities: Salary Up To Fresher :- 12,000 To 14,000 Salary Up To Experience :- 14,000 To 16,000 Salary Up Regional Language :- 18,000 Unlimited Incentive Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Shubhangi :- 7262957662