11894 Bpo Jobs - Page 16

Chubb Fire & Security Group is looking for Process Associates to join our dynamic team and embark on a rewarding career journeyA Process Associate is responsible for performing a variety of tasks related to business processes within an organization.Perform tasks related to business processes such as data entry, document processing, and information managementEnsure accuracy and completeness of data and informationMaintain documentation related to business processes and procedures

Diverse Lynx is looking for Customer Support to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

UCFER is looking for Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

|Aegistech Innovations Private Limited is looking for Customer Support to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

Job Summary Join our dynamic team as a Claims Processing Specialist where you will play a crucial role in ensuring the accuracy and efficiency of claims adjudication. With a focus on Medicare and Medicaid claims you will contribute to the seamless processing of claims enhancing our service delivery. This hybrid role offers the flexibility of working both remotely and on-site during night shifts. Responsibilities Process claims with precision ensuring adherence to Medicare and Medicaid guidelines. Analyze claims data to identify discrepancies and resolve issues promptly. Collaborate with team members to streamline claims adjudication processes. Utilize claims adjudication software to enhance processing efficiency. Provide feedback on process improvements to enhance service delivery. Maintain up-to-date knowledge of industry regulations and compliance standards. Communicate effectively with stakeholders to ensure clarity and resolution of claims issues. Document claims processing activities accurately for audit and reporting purposes. Support the team in achieving departmental goals and objectives. Participate in training sessions to stay informed about the latest claims processing techniques. Ensure confidentiality and security of sensitive claims information. Contribute to a positive work environment by supporting colleagues and fostering teamwork. Adapt to changing priorities and work effectively under pressure. Qualifications Demonstrate proficiency in claims adjudication processes and software. Possess strong analytical skills to identify and resolve claims discrepancies. Exhibit excellent communication skills for effective stakeholder interaction. Show a keen understanding of Medicare and Medicaid claims requirements. Display attention to detail in processing and documenting claims activities. Have the ability to work independently and collaboratively in a hybrid work model. Certifications Required Not required

What We Offer: As per Standard JD How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Davies is looking for an experienced Processing Specialist to join our growing team! As a Processing Specialist, you will assist the claims departments with general clerical functions. Reporting to the Processing Supervisor, you will open and scan mail documents, including attaching scanned documents in the claims system.

Team Leader-BPO Location: Mohali Graduation Total 3 years exp, Minimum 1 year as Team Leader/SME in Bpo- on paper Salary: Up to 3.6 LPA 6 Days working Immediate Joiners preferred. Required Candidate profile If interested contact @7696495267 hr.skyway603@gmail.com -Bhumika Gupta

Process:- Voice Process Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Salary:- Upto 12,200K In hand + Unlimited Incentives Note:- Immediate Joining ! Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanshree:- 9765799435 Perks and benefits Unlimited Incentives

Roles & Responsibilities of this position: Configure Benefits for new/existing health plans. 3-5 years of knowledge & experience in BPO Healthcare Claim Processing & Claim Adjudication. Apply MS-Excel skills to write macros and apply formulas wherever required. Working hand in hand with onshore team to understand requirements. Testing benefits to ensure that all the products are delivered error free. Co-ordination and reporting with onshore. Maintain weekly and monthly metrics. This position is at Noida, India location with a hybrid work model.

Share On WhatsApp Share LinkedIn Share Facebook Share Twitter Job Description: Department: Strategy Key Responsibilities: Day-to-day coordination with Sales, CRM, Tech, HR, Admin & Accounts teams MIS maintenance, reporting, and dashboard management Supporting onboarding of real estate projects and backend documentation Process compliance, SOP tracking, and audit readiness CRM and system updates in collaboration with internal tech teams Required Skills: Prior experience in business operations, backend coordination, or cross-functional support roles. Strong in Excel, PowerPoint, and Google Sheets Excellent communication, organizational, and analytical skills Must have experience managing digital coordination and CRM-related tasks Key Skills : Mis Backend Operation Business Operation Operation Executive

Role Name: Group Lead, KHMS Role Band: Band 11 The KHMS Lead drives the deployment and sustainability of the Kraft Heinz Management System (KHMS) within Global Business Services (GBS) and its BPO partners. KHMS is a structured framework that embeds routines, tools, and standards to achieve operational excellence (OpEx) through daily continuous improvement. This role focuses on cultivating an OpEx culture, empowering teams to own and improve their workflows, and delivering measurable business outcomes. The KHMS Lead acts as a strategic partner, coach, and change agent, ensuring GBS/BPO operations align with organizational goals. Primary Objective Embed a sustainable culture of operational excellence by equipping GBS/BPO teams with KHMS methodologies, driving continuous improvement in daily operations, and delivering tangible results (e.g., cost efficiency, service quality). Strategic Alignment & Deployment Partner with GBS leadership to integrate OpEx priorities into strategic goals. Lead KHMS deployment across GBS/BPO teams using standardized playbooks, focusing on sustainable adoption. Identify high-impact improvement opportunities aligned with business objectives. Coaching & Capability Building Mentor teams and leaders at all levels to adopt KHMS routines (e.g., Day Start, Week Review, 90-Day Plans). Apply the Learn, Do, Teach model to reinforce accountability and skill development. Deliver tailored training programs to build continuous improvement competencies. Operational Execution Team Level: Partner with frontline managers to resolve daily workflow challenges using problem-solving tools (e.g., Root Cause Analysis, Customer Journey Mapping). Tower Level: Collaborate with functional leaders to standardize processes (SOPs, Service Catalogues) and align workflows with GBS strategy. Continuous Improvement Governance Establish KPIs and a performance drumbeat to track progress and accountability. Use data analytics to identify trends, prioritize actions, and measure impact. Conduct health checks to assess OpEx maturity and address gaps. Cultural Change & Stakeholder Engagement Champion servant leadership to drive mindset shifts toward ownership and innovation. Manage resistance by integrating OpEx into talent development and recognition programs. Strengthen collaboration between GBS, BPO, and cross-functional stakeholders. Performance Evaluation Impact: Measurable improvements in efficiency, quality, and cost within coached teams. Adoption: Sustainability of KHMS practices post-deployment; employee engagement in improvement initiatives. Leadership: Development of internal OpEx champions; cultural alignment with GBS goals. Stakeholder Feedback: Effectiveness in influencing teams and managing change. Qualifications Education: Bachelor s degree in Business, Engineering, or related field. Experience: 8-10 years in OpEx/Continuous Improvement roles, preferably in shared services/BPO environments. Skills: Proven ability to lead cultural transformations and coach diverse teams. Expertise in data-driven decision-making and performance management. Strong communication, collaboration, and influence skills. Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups / Women / Veterans / Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

Process Associate (AR Caller) Desired Candidate Profile: Should be having excellent communication skills with Dental billing experience and willing to work in night shift. Minimum 1 Year of experience in AR is Mandatory. Only Experience from US Healthcare Dental Billing Will be Considered preferably or even Medical Billing Experience. Location : Mohali ( TDI Business Center near VR Punjab Mall) Exp : 1 ?? 3 Years Week Off : Saturday & Sunday Salary : Best In The Industry/Night Meals and refreshments Notice Period : One Month Preferable Shift : Night Shift Apply Now

HR Manager – BPO | Chandivali, Andheri East, Mumbai Graduation Mandatory Experience: 8+ Years in HR Field in BPO Salary: Up to 15 LPA (Depending on interview) Industry: BPO Immediate joiners preferred. Day Shift Required Candidate profile Must-Have: BPO industry background Strategic HR thinking & hands-on execution Excellent communication skills Apply Now! 7696495267 hr.skyway603@gmail.com

Greetings!! We hiring for top MNC for further queries share your cv or contact Muskaan 8884496984 Priyanshu 8884496981 Shiva 7996772782 Location: Manyata Tech Park, Bengaluru Experience Required: Minimum 6 months in International Voice Process Shift: US Shifts (Night Shift Work from Office) Salary: Up to 6.7 LPA Key Roles & Responsibilities Inbound/Outbound Calling: Handle high-volume inbound and outbound calls for US-based healthcare clients. Provide accurate information on healthcare services, policies, and procedures. Customer Support & Issue Resolution: Address and resolve patient queries, appointment scheduling, prescription clarifications, billing questions, and insurance eligibility issues. Escalate complex cases to the appropriate internal teams and follow up until resolution. Data Management & Documentation: Maintain detailed and accurate call logs in CRM systems. Update patient and client records while ensuring compliance with HIPAA and data privacy standards. Quality & Compliance: Adhere to all quality guidelines, scripts, and standard operating procedures. Participate in regular training sessions to stay uptodate with healthcare regulations and client protocols. Performance Metrics: Meet or exceed individual targets on call quality, adherence, and productivity metrics (e.g., Average Handle Time, First Call Resolution). Provide feedback on process improvements and contribute to team goals. Collaboration & Communication: Work closely with crossfunctional teams including clinical, billing, and technical support to ensure seamless patient experience. Communicate any trends or recurring issues to supervisors for proactive solutions. Soft Skills & Professionalism: Demonstrate empathy, active listening, and clear communication on every call. Uphold a positive, patientcentric approach even under highpressure situations. Why Join Us? Competitive salary with performance-based incentives One-way cab facility for night shifts Comprehensive benefits including health insurance and paid time off Career growth path in a dynamic, supportive environment Thanks and regards, Rivera Manpower Services

Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Apply Now – Immediate Joiners Welcome! Share your updated resume with our HR team: HR Contact Numbers: Khushi: 9389460353 Afreen: 6206077869 Gayathri: 7550109302 Tabitha: 7338927441 Bhoomika: 7975307625 No Registration or Placement Charges Don’t Miss Out – Secure Your Spot Today!

Profile: Chat/Voice Process Location: Mohali Salary: Up to 25,000/month Qualification: 12th/Above Shifts: Rotational Working Days: 6 Days/Week Requirement: Fluency in English Freshers Welcome | Experienced Can Apply Required Candidate profile Single-Day Selection Process – Don’t Miss It! Drop Your Resume At: WhatsApp: 7696705951 Email: hr06skywaysolution@gmail.com HR Contact: Divyanshi

Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Maria - 9986584828 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the customer support team , you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK, or Australian clients (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Maria 99865 84828 Rivera Manpower Services.

Process:- Bpo Telecaller (outbound Process) Role & responsibilities: - Salary:- 12,200 Inhand + Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

Process:- TVS & Bajaj Voice Process Shift:- Shift:- 9:30 to 6:30 Average communication required Marathi And Hindi HSC Freshers are welcomed Male and Female both can apply Fresher Salary:- Upto 14k In hand. Exp Salary:- 16k In hand + Incentive Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422 Perks and benefits Good salary with unlimited Incentives

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Responsibilities: * Maintain high call quality through coaching and feedback * Manage outbound calls with empathy and professionalism * Meet KPIs related to customer satisfaction and sales performance Health insurance Provident fund Sales incentives

Profile: Customer Support Executive (Domestic Process) Location: Mohali Salary: 15,000 – 20,000/month + Incentives Working Days: 6 Days a Week (Rotational Off) Shift: Rotational Shifts Required Candidate profile Eligibility: Minimum 12th Pass / Graduate Freshers & Experienced welcome Good communication skills Apply Now: Send your resume to[75080 63397] HR SUNIDHI CHAUHAN

Process:- IDFC Cross Sales Voice Process Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 23,000/month Experienced: Up to 25,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- Shubham Mob No:- 8551021894

HSC Pass fresher can apply Average communication Hindi & Marathi only Day shift 9.30 to 6.30 Salary- 12,200 + Unlimited Incentive every month Immediate Joiner Work Location: Viman nagar , Pune Required Candidate profile Minimum HSC required. If interested WhatsApp HR Shital:- 9822963480(Call and What's app) Perks and benefits Team Parties, Friendly Workplace, Holidays