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0.0 - 5.0 years

1 - 4 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

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Designation:Customer Service - Inbound Payroll-No 1 BANK Payroll Job Location-Mumbai/Vashi/Thane Process-Inbound Salary-13k to 17K Net+Incentives Day Shift 5 DAYS WORKING Work From Office Call 9773553319 Simran email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 1.0 years

3 - 3 Lacs

Pune

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Job role: Case Processing Executive Company name: AM Infoweb, Kalyani Nagar, Pune Job description Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Eligibility Criteria: Excellent communication skills in English, both verbal and written. Graduation/Awaiting final semester results. Graduate Freshers can apply WFH is not appreciated. Comfortable with Night Shifts. No Experience of BPO/KPO will be consider . Complete fresher can only apply . Perks and Benefits: Salary up to CTC - 25k per month 7K Gross attractive monthly Incentives Fixed US shift Fixed Saturday Sunday Off Over Time Paid Work location: Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered. If interested, please feel free to call us at 9049104208 share your resume at Isaiah.Patol@aminfoweb.co.in Even you can walk-in with CV for interview rounds.

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3.0 - 8.0 years

4 - 7 Lacs

Gurugram, Delhi / NCR

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Process Trainer BPO Total 3 yrs exp out of this 1 yrs as BPO Process Trainer on the paper TNA TNI TTT Refresher NHT PKT Immediate Joiner Call/WhatsApp cv if you have Banking process exp Sri 8851792136 Neha8287267407 Required Candidate profile Graduate Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Start Your International BPO Journey with JobShop Opportunities Await! Ready to step into a high-growth career in customer service? Whether you're a fresher looking for your first job or an experienced professional aiming higher, we’ve got the right fit for you. Current Openings: International Voice Process – UK Shift / Rotational Shift Customer Support & Retention Roles What We’re Looking For: Excellent communication skills in English Willingness to work in rotational shifts Fresher or experience in a voice-based role Eligibility: Freshers welcome! Experience in BPO/Customer Service adds an edge Salary Package: Freshers: 3.3 LPA Fixed + 2.7 LPA Variable Experienced: 5.3 LPA Fixed + 2.7 LPA Variable What’s in it for You? Smooth onboarding with training & mentoring Multiple job options through one single application Work with reputed BPOs in Bangalore Full-time, permanent roles with growth opportunities Want to Apply? Talk to Us Today! Contact Shefali at 7975181576

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1.0 - 6.0 years

1 - 6 Lacs

Bengaluru

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SUMMARY Opening for International Customer support voice role in a top leading MNC Bangalore!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description - Graduate, Undergraduate with min 6 months and above exp can apply Work Timing - Night shift Mode - Work From Office Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available) Eligibility - Excellent in English Communication is must. Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night Shift. Immediate joiner would be preferred. Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) Shift - Night Shift Notice period: Immediate joiners or max 10 days notice Qualification - Graduate/ Undergraduate with min 6 months and above exp can apply Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply. Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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International Voice Process - Outbound Sales Contact: Supriya HR - 9154774388 (WhatsApp) Interested candidates can share your updated resume on WhatsApp. JOB Description- Experience: 0 to 5 years Location: Hyderabad Salary : Based on Industry Standards Sales Strategist Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Kickstart Your Career with the Best BPO Jobs in Bangalore! Presented by JobShop India’s leading recruitment hub for top BPO companies. We are now hiring for multiple client openings in International Voice and Chat Support roles! Process Types: Inbound International Voice Support International Chat Support Who Can Apply? Candidates with excellent English communication skills Minimum qualification: 12th pass or Graduates Freshers and experienced professionals welcome! Compensation Details: International Voice Process: Up to 5 LPA Chat Process (Freshers): Up to 5 LPA Why Join Us? Interviews conducted daily – get your job faster Work with top international clients Career growth and attractive packages Apply Today! Call HR Shagufta at 6360065103 or 9964080000 Or chat with our recruitment team at jobshop.ai Hashtags: #InternationalJobs #BPOJobs #VoiceProcess #ChatSupport #BangaloreJobs #JobShop #CustomerCare #HiringNow

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0.0 - 4.0 years

0 - 2 Lacs

Mohali, Chandigarh

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Customer Support Executive Job Location: Mohali/Chandigarh Salary Range: 20,000-23,000 Qualification: 12th & Above Fresher & Experienced both can apply 5 Days working with night Shift Cab facility available Required Candidate profile Can Contact @ 7986679847 Email ID: anushka.gnrglobal@gmail.com

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Start Your Career with Top BPO Companies Join JobShop Today! India’s leading BPO hiring agency is now onboarding candidates for multiple international and domestic customer support roles. Apply Now for Voice & Chat Support Roles! Call HR Naim at 7406686000 to apply. Job Openings: We're hiring for various customer support processes – International Voice, Domestic Voice & International Chat. Role Highlights: Manage incoming and outgoing customer service calls. Resolve customer concerns related to accounts, payments, and broadband services. Provide timely and accurate support, maintaining professionalism and empathy. Pay Package: Earn between 2.5 LPA to 5.5 LPA 1-way cab facility available for shift convenience Attractive performance-based incentives What We Look For: Great communication and problem-solving skills Freshers welcome! Prior experience in support roles is a plus Willingness to work in a fast-paced, team-oriented environment Why Join Us? Career growth in Service & Operations Continuous learning and on-the-job support Transportation support for specific shifts Incentives and recognition based on your performance Grab this opportunity today! Call Naim at 7406686000 and get started with your interview process.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Title: Domestic & International BPO Openings Voice & Non-Voice – Multiple Locations – JobShop Posted by: JobShop – India’s Largest BPO Recruitment Company Job Description: We are hiring for multiple voice and non-voice BPO roles for top MNC clients in Bengaluru. Immediate joining with excellent salary packages, cab facilities, and growth opportunities. Open Positions: 1. Domestic Technical Support – English + Hindi Location: Whitefield, Bengaluru Salary: Up to 30,000/month 2-way Cab | 5 Days Working Minimum 1 year experience required 2. International Technical Support (Non-Voice) Location: Whitefield, Bengaluru Salary: Up to 26,000/month US Shift | 2-way Cab | 5 Days Working Minimum 1 year experience required 3. International Customer Support (Non-Voice) Location: Manyata Tech Park, Bengaluru Salary: Up to 26,000/month US Shift | 1-way Cab | 5 Days Working Minimum 1 year experience required 4. International Customer Support (Voice) Location: Bellandur, Bengaluru Salary: Up to 32,000/month US Shift | 1-way Cab | 5 Days Working Freshers or Minimum 1 year experience Industry Type: BPO / Call Centre / ITES Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Non-Voice Key Skills: Voice Process Non-Voice Process International BPO Domestic BPO Technical Support Customer Service US Shift Night Shift Cab Facility Call Center Jobs Education: UG: Any Graduate PG: Post Graduation not mandatory Doctorate: Not Required Perks and Benefits: Excellent Salary Package Cab Facilities (1-way/2-way depending on role) 5 Days Working Work with MNC Clients Growth-Oriented Environment Recruiter Contact Details: Shefali – 7975181576 / 9964080000

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Get Hired in Bangalores Top Call Centers with JobShop! Looking for a call center job? Whether you're a fresher or experienced, JobShop (India’s No.1 BPO recruitment company) brings you top job opportunities in Bengaluru’s leading companies. Apply once and access multiple roles with great pay, shifts & benefits! Open Positions 1 Semi-Technical Voice Process – Brookfield Qualification: 10th / PUC / Graduate Exp: Min 1 year 2 International Tech Support (Non-Voice) – Whitefield US Shift | 5 Days Working | 2-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 3 International Customer Support (Non-Voice) – Manyata Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 26,000/month Exp: Min 1 year 4 International Voice Support – Bellandur Tech Park US Shift | 5 Days Working | 1-Way Cab Salary: Up to 32,000/month Exp: Freshers & Experienced Call/WhatsApp Neha - 7975182408 to apply now Or chat with us at: www.jobshop.ai Limited seats – Don’t miss your chance to land your dream BPO job!

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0.0 - 5.0 years

1 - 2 Lacs

Hyderabad/ Secunderabad, Chennai, Bengaluru

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. Designation- Customer support executive Job Role- Speak with the client on call. Voice Process. Only English & Hindi/ Malayalam/ Kannada/ Tamil is required. -Call Swathi 6357012499 For More Info . Required Candidate profile . Candidates should be comfortable to work from office. Graduation not Mandatory Salary- 12k-21k Inhand -Call Swathi 6357012499 For More Info . .

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Roles and Responsibilities We have.. International and Domestic Call centre Salary 15k to 35 k WhatsApp number 9781021114 No Fees Call 9988350971 9988353971 7508062612 01725000971 Mail Id- Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 14,500 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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0.0 - 5.0 years

3 - 4 Lacs

Pune

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Responsibilities: * Make outbound calls for sales of Motor Insurance. * Manage customer relationships for long-term success. * Collaborate with cross-functional teams on product enhancements. * Ensure client satisfaction through timely resolutions.

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5.0 - 10.0 years

4 - 7 Lacs

Bengaluru

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Hiring KAM /Key account Manager Team Lead Lead & manage team of Key Account Managers(KAM) handling e-commerce sellers Monitor & drive team performance to achieve sales, revenue & growth targets Analyze seller performance if interested call 8081073001

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1.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Aditya @ 9686682465 / 7760984460 / 7259027282 / 9900024811

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

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Hiring for World's Biggest Hotel Chain AirB^B- Sr.Advisor Profile: - Handling Customer queries via calls Sal- upto 37K CTC+ Incntvs+ 150 USD Bonus Both Side Cabs + Meals Eligibility: - Grad + 6 Months Exp. For More Info HR Sneha - 9599854627 Required Candidate profile Eligibility: 1. Need Candidates with excellent comm. skills. 2. Comfortable with Work from Office 3. Candidate must be from a Hiring Zone HR Sneha - 9599854627 (Call/Whatsapp) Perks and benefits 7K Incntvs +600 $ of TA + IJP in 6 Months

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1.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

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*We are hiring for Chat executive for Gurgaon *Candidates from Chat or email experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call *Female & Male both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 1year experience in chat/email is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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**"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Hr Kulsum On-7026022000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call Hr Kulsum On-7026022000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call Hr Kulsum On-7026022000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call Hr Kulsum On-7026022000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Hiring For Aditya Birla Voice Process Outbound Voice process Salary:- upto 18k Need Avg english Shift timing:- 9:30am-6:30pm Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane - 400607 Schedule your interview: Call or WhatsApp your CV to HR Mahek at 7559401618 Perks and benefits Good salary with attractive Incentives

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bangalore/Bengaluru

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1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 6394461757 Abha

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0.0 - 4.0 years

2 - 2 Lacs

Noida, New Delhi, Gurugram

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looking for experience with Content Moderation profile International Process Qualification : Graduate/BE/B tech Facilities: Cab facilities 5 days working & weekoffs Perks & incentives will be provided Grad with min 6 months experience Required Candidate profile YouTube Channel- Sonu Chaurasiya Interview Location Video- https://youtu.be/1AmXOLMEPEw Gaurav Tower near Bank of Baroda pvr, , Vikaspuri, New Delhi, 110018 4th Floor- Send Ur Resume- 8448473507

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Dombivli

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Process:- Tata motors Finance process. Salary : 14000/- in hand -HSC OR GRAD +min 3 months any sales experience -Shift timing: 9:30am - 6:30pm -Fixed Sunday off -Need immediate joiner Required Candidate profile HSC is mandate Job location - Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618

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Exploring BPO Jobs in India

Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bengaluru
  2. Delhi/NCR
  3. Mumbai
  4. Pune
  5. Hyderabad

These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.

Average Salary Range

The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.

Career Path

In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.

Related Skills

Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by BPO? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a challenging situation you faced in a previous BPO role and how you resolved it? (medium)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you prioritize tasks when dealing with multiple clients' needs simultaneously? (medium)
  • Explain the importance of data security in a BPO setting. (advanced)
  • How do you stay updated with industry trends and best practices in BPO? (medium)
  • Describe a time when you had to collaborate with team members from different departments to achieve a common goal. (medium)
  • What metrics do you think are crucial for measuring the success of a BPO operation? (advanced)
  • How would you handle a situation where a client is unhappy with the service provided by your team? (medium)
  • Can you walk us through your process of training new team members in a BPO environment? (medium)
  • How do you ensure confidentiality when dealing with sensitive client information? (medium)
  • What are your strategies for maintaining high levels of employee engagement in a BPO setting? (advanced)
  • How do you handle escalations from customers effectively? (medium)
  • Explain the role of technology in optimizing BPO processes. (advanced)
  • How do you approach performance evaluations for your team members? (medium)
  • Describe a successful campaign or project you led in a previous BPO role. (medium)
  • How do you adapt to changes in client requirements or industry regulations? (medium)
  • What do you think sets apart a top-performing BPO professional from others in the field? (advanced)
  • How do you ensure quality control in a fast-paced BPO environment? (medium)
  • What measures would you take to reduce operational costs without compromising service quality? (advanced)
  • Can you give an example of a time when you had to make a quick decision to resolve a customer issue? (medium)
  • How do you handle stress and pressure in a high-volume BPO role? (medium)
  • What are your strategies for maintaining a positive work culture within your team? (medium)

Closing Remarks

As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!

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