21327 Bpo Jobs - Page 24

Interacts with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately. Help customers with complaints and questions, give customers information about products and services Ensure to deliver BGO and client metrics and expectations on a regular basis. Ensure customer satisfaction and provide professional customer support Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, c...

Guhring India Pvt Ltd is looking for Team Leader Service centre,Pune to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer: This job d...

STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team Disclaimer: This job description has been s...

Teleperformance Global services is looking for Voice Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to dat...

Bakingo ( A Brand of FA Gifts Pvt Ltd) is looking for KOA - Kitchen Operation Associate to join our dynamic team and embark on a rewarding career journey Administrative Support:Provide administrative assistance to various departments, including scheduling meetings, preparing documents, and managing correspondence Maintain organized files and records, both electronic and physical, ensuring easy retrieval and accessibility Assist in the preparation of reports, presentations, and other materials as needed Customer Service:Respond to customer inquiries and requests promptly and professionally, ensuring high levels of customer satisfaction Handle customer complaints and issues effectively, escala...

Key AccountabilityPersistency drive- co-ordination withstakeholder (Sales or Partner)MIS management Renewal Collection- Approaching customer throughcalls, email or visits for renewal collection on the allocated baseManaging HNI customer, handling customerqueries, complaints and provide resolution to meet organization objectiveAnalytical Assistance to sales or partners foroverall persistency improvementCompetencies (Knowledge & Skills) good communication skillswell verse in excel and MS officegood analytical skills

Responsible & accountable towards safety & compliance in all the work activities in the own responsibility area(s). Monitor & confirm that the established Environment, Occupational Health, Safety and Sustainability (EHSS) practices for safe work environment are followed by self & direct reports. Monitor & confirm that self & direct reports adhere to the highest standards of quality, integrity & compliance for every work activity. Complete the assigned trainings in a timely manner and comply with the training procedure & training calendar and monitor & confirm the same for the direct reports. Attend all assigned mandatory trainings related to data integrity, health and safety measures, and mo...

Hiring for International E-commerce Chat Process Qualification: Any Graduate Freshers and Experienced 24/7 Shift 5 Days Working Salary: 21,000 in-hand For Undergraduates with minimum 6 months BPO exp – 25,000 connect with us@ Sakshi- 8359060190 Required Candidate profile Qualification: Any Graduate / UG exp Good communication skills(Verbal& written) Good comprehension skills ability to clearly understand and state the issues customers present Immediate joiner Perks and benefits Both side cabs incentive Medicare facility

SUMMARY Role: HR Recruiter / Talent Acquisition Specialist Location: Sector V, Salt Lake, Kolkata (Hybrid Mode) Fresher may apply About the Role: Are you a highly motivated and target-driven individual ready to launch or advance your career in recruitment?Are you currently in Kolkata or wants to relocate to Kolkata? Do you have your own Laptop and ready to work in Hybrid mode? 2COMS Consulting is seeking passionate Recruiters to join our vibrant team. We welcome both experienced professionals with a proven track record and enthusiastic freshers eager to build a successful career in the fast-paced ITES/BPS sector. Your domain expertise is secondary to your drive, problem-solving abilities, an...

Job Summary Agents will need to reply to customer questions, research account activity and notes, troubleshoot any issues, provide supporting help documentation, and any number of other tasks. This means they will need the ability to work through several problems simultaneously to be effective. Responding efficiently and accurately to customer, explaining possible solutions, and ensuring that clients feel supported and valued Work Location:Bangalore/Pune Job description Respond to customer queries in a timely and accurate way, via phone, email or chat Resolve the customer concern to be in line with standards defined basis client policies and guidelines. Make decisions according to the define...

International Voice Process Advisor Requirements:- - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate in the Customer Support domain, you will be responsible for handling customer calls from international clients and providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a professional and friendly manner. Identify and resolve custom...

Role: International Blended Process (Customer Support) Freshers and Exp both can apply Undergraduates / Graduates both can apply Night Shifts 5.5 Working Days; Rotational off 1 way transport Work From Office Location: Kolkata CTC: 23,000 Immediate Joining CONTACT: Sukanya- 6289576772

Hiring Fresher Graduate and 12th pass for Gurgaon based leading MNC BPO: Call: Manya: 6386120495 Krishna: 8318255857 Himank: 9451173720 In case not able to connect WhatsApp your resume. Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary CTC 2-5.5 LPA (16-37K In-hand) 6:Excellent Spoken English Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs

Dear Candidate , We are hiring for General Insurance sector for the Position Tele Sales Officer. JOB DESCRIPTION :- Any Graduate(Fresher)/ UG-With Minimum 6months to 2 year Experience on papers Process: Outbound Process(Telesales Officer) Age: 18-28Years Languages: Hindi + English / Telugu + English Salary: 13000/- In hand Take-home(Fresher) & 16000/- In hand take-home for 1 year Experienced, For 3 years Experienced on papers:18000/- Takehome. Work Location: Abids- Hyderabad Shift: Purely Day shift(9:45am to 7pm) and Rotational 1 weekoff NOTE : If you are interested please attach your CV here for more information please contact Reach out Venkat -9912131801 /9381915039

Job Description: Talent21 is hiring Non IT Recruiters with 2-5 years of experience! If you have a passion for tech hiring and talent acquisition, join our team to work in a fast-paced, growth-driven environment. Key Responsibilities: End-to-End Recruitment: Sourcing, screening, interviewing, and onboarding candidates Talent Sourcing: Using job portals (Naukri, LinkedIn, Indeed, etc.), social media, referrals, and headhunting Stakeholder Coordination: Understanding job requirements and working closely with hiring managers Database Management: Maintaining candidate pipelines and ensuring timely closures Interview Coordination: Scheduling and following up with candidates Offer Negotiation: Mana...

Looking to take the next step in your International BPO career We have two exciting openings in Mumbai (Malad & Thane) with excellent growth opportunities. ---> International US Banking Process Customer Service Location: Malad & Thane (Work from Office) Salary: Up to 35,000 in-hand (based on experience & last drawn) Shift: US Shift 5:30 PM to 10:30 AM (9 working hours) Work Days: 5 days working, 2 rotational week-offs Requirements: HSC / Graduate with minimum 1 year International BPO experience (Banking preferred) Excellent English communication skills Strong problem-solving and customer handling ability Mandatory: All education & employment documents ---> Australian Telecom Process Customer...

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai. Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position - Non-Voice Process Executive Location - Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Graduates, any degree except B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar. Possessio...

Responsibilities Hindi & English Mandatory Meets the internal and external SLAs Manages the shrinkage and attrition for the teams Designs and executes dialer strategies Able to design the KPI/KRA in line with the business. Fair idea about the revenue calculations and P&L Maintain a working knowledge of all current Process guidelines Identify improvement opportunities related to the team programs and processes Confirm compliance to all guidelines Recruit, train and lead a team of CSA & TLs Manage the daily operations associated with the process Develop performance metrics for each position within area of responsibility and lead staff toward exceeding stated business objectives Utilize decisio...

Hiring For: Voice Processes only Customer Service Technical Support Inbound & Outbound Sales Salary: 3LPA to 10LPA 24/7 Shifts Both Side cabs If Interested call Nikhil 8882563423, 9818312193 Required Candidate profile Excellent Communication skills needed.

Urgent Reuirement for Quality Analyst ( 1 years Insurance, Customer, Collection experienced ) Premium process fluent or good English Communication Salary :- upto 30k Location - Ghansoli Salary date - 1st of every month HR Akshada 8097919712

Roles and Responsibilities * Conduct call audits to ensure compliance with quality standards and identify areas for improvement. * Monitor calls to provide feedback to agents on their performance and suggest improvements. * Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues. * Collaborate with the team to improve outbound sales processes, metrics, and Voice Process. Desired Candidate Profile * 4-9 years of experience in a BPO or call center environment. * Strong knowledge of Quality Analysis tools such as Call Audit, Call Monitoring, Call Calibration, Feedback. * Experience with Quality Monitoring software like QC Tools.

Roles and Responsibilities * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. * Provide accurate information to customers regarding products/services offered by the company. * Escalate complex issues to senior team members or supervisors as needed. * Maintain records of all interactions with customers using CRM software. Desired Candidate Profile * 0-1 year of experience in a customer-facing role (BPO/Call Centre). * Strong communication skills for effective handling of customer queries. * Ability to work in a fast-paced environment with multiple priorities. * Proficiency in blended processes (phone/email/chat) for efficient query re...

Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation

*12th/Diploma/any graduate *Arrears accepted *Any one languages{Tamil/Telugu/Hindi/kannda/malayalam} *Day shift{9.30am-6.30pm} *sal-14000 TH 16000CTC *sunday off *Direct walk in *work from office *chennai call hr jeevitha-9940812026/8925733223}

What we are looking for Need More Than 7 Years of experience in BPO Operations Team handling, customer service, People management) Strong people management (Team Handling) experience Need more than 3 Years of team handling experience Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Graduate Job description: Conflict Resolution - Finds solutions to disputes and disagreements between individuals or groups. It involves active listening, empath...