11894 Bpo Jobs - Page 11

US Accountant Level 4 (QuickBooks Online Expert) US Accountant Level 4 (QuickBooks Online Expert) US Accountant Level 4 (QuickBooks Online Expert) Job Title: US Accountant Level 4 (QuickBooks Online Expert) Location: Ahmedabad, Gujarat (Onsite) Shift Timing: 6:00 PM 3:00 AM (Monday Friday) About the Role: We are hiring a Level 4 US Accountant with expert-level proficiency in QuickBooks Online (QBO) to join our accounting team supporting US-based clients. This is a senior-level position requiring deep technical knowledge, independent judgment, and the ability to manage complex accounting activities across multiple client portfolios. Key Responsibilities: Manage full-cycle accounting for US-based clients using QuickBooks Online. Perform monthly, quarterly, and year-end close processes, including journal entries, reconciliations, and adjustments. Prepare financial reports, including PL, balance sheet, and cash flow statements. Handle payroll, sales tax filings, and 1099 reporting as per client requirements. Maintain accuracy in bank and credit card reconciliations, general ledger, and sub-ledgers. Ensure compliance with US GAAP, IRS regulations, and client-specific accounting standards. Collaborate with clients, auditors, and tax consultants to support audits and tax preparation. Review work done by junior accountants and provide mentorship as needed. Suggest and implement process improvements and automation in QBO. Required Skills Qualifications: Bachelor s degree in Accounting, Finance, or a related field. Minimum 5 years of experience in US Accounting with advanced proficiency in QuickBooks Online (QBO). Strong understanding of US accounting standards, payroll processing, and tax compliance. Excellent Excel skills (Pivot Tables, VLOOKUP, etc.). Strong communication skills for effective client interaction and reporting. Ability to handle multiple client accounts and meet deadlines independently. Prior experience in a BPO/KPO or working with CPA firms is a strong plus. Preferred Qualifications: QBO ProAdvisor Certification Familiarity with tools like Gusto, Bill.com, ADP, Hubdoc, or Expensify. Experience in accounting for industries like eCommerce, real estate, or healthcare. Exposure to US tax software (e.g., Drake, Lacerte) is a bonus. Why Join Us Work with high-value US clients and exposure to diverse industries. Career progression into Team Lead or Client Accounting Manager roles. Learning-focused environment with training and certifications support. Competitive salary + performance bonuses + shift allowance. Department:

Reports To: Senior Vendor Coordinator / Vendor Manager Position Summary: We are looking for a proactive, detail-oriented, and communicative Vendor Coordinator to support our Vendor Management Department in building and managing a strong global network of linguists and language professionals. This role is crucial for ensuring that qualified, cost-effective, and timely language resources are always available to meet project and client demands. As an LSP offering services like translation, subtitling, dubbing, transcription, MTPE, linguistic staffing, and AI/ML data services across 250+ languages, our success depends on the consistent quality and availability of language professionals. The Vendor Coordinator will play a central role in sourcing, onboarding, and managing linguists while collaborating closely with project and account management teams. You will be expected to maintain the ERP database, manage relationships with freelancers, track sourcing KPIs, and handle escalations or negotiation requirements with maturity and attention to detail. Key Responsibilities: 1. Resource Sourcing & Linguist Pool Expansion Identify suitable language experts (translators, subtitlers, voice artists, annotators, etc.) using multiple sourcing channels including portals, forums, referrals, events, and LinkedIn. Build targeted outreach plans based on project needs (e.g., rare language pairs, niche domains, urgent timelines). Ensure each sourced linguist meets basic vetting criteria: qualifications, experience, tools used, and pricing range. 2. Vendor Onboarding & Compliance Coordinate the complete onboarding process, including document collection (NDA, CV, ID, rate card), vendor code creation, and compliance with ERP input standards. Validate work samples or assessments in coordination with QA. Ensure all active linguists are contractually compliant and information is regularly updated. 3. Rate Negotiation & Margin Support Engage in rate discussions with vendors to bring pricing within approved budget bands while maintaining resource quality. Document negotiation history and approvals properly for audit and transparency. Maintain accurate and updated linguist profiles, tags (languages, domain expertise, services), and status in the ERP. Audit vendor records periodically and ensure data hygiene (no duplicates, outdated info, or unverified details). 5. Project Resource Coordination Respond to resource requests from project/account managers within SLA. Suggest suitable vendors based on cost, quality, and availability. Track acceptance, rejections, feedback, and performance of assigned vendors. 6. Query & Escalation Handling Act as the point of contact for vendor inquiries, clarifications, and support requests. Manage complaints, disputes, or dissatisfaction tactfully and escalate to the senior team when needed. 7. Reporting & Process Improvement Share weekly/monthly reports on sourcing status, pool size by service, and TATs. Suggest improvements in sourcing processes, documentation templates, and tools based on your learning and vendor feedback. Ideal Candidate Profile: Bachelor s degree in English, Linguistics, Business Administration, Mass Communication, HR, or related disciplines. 1 2 years of experience in vendor coordination, recruitment, project coordination, or HR (preferably in localization, IT, or BPO sectors). Skills: Excellent verbal and written communication skills in English Familiarity with freelance contracts, cost analysis, and rate negotiation Good knowledge of Google Sheets/MS Excel, and database/CRM handling Ability to multitask and stay organized in a high-volume, deadline-driven setting Basic knowledge of CAT tools, localization workflows, or ERP systems is a plus Key Skills: Thank you for apply. we will get back to you soon.

What We Offer: What can you expect in a Cloud Engineer role with TaskUs: Think of yourself as someone who will provide technical SME for TaskUs Cloud Computing Environment, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we re a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it s time to imagine what it s like being a Cloud Engineer. Imagine yourself going to work with one thing on your mind: that you will provide operational and engineering support. As you tackle your new tasks for the day, you know that it comes down to one thing: that you will also provide L2 and L3 escalation support for the NOC and Service Desk. Key Responsibilities: Provide operational and engineering support. You will handle incident management, problem management, change management (implementation of changes), release management, and capacity management. In terms of L2/L3 Escalation Support, you will also provide project representation in your area of expertise and maintain a system documentation. Required Qualifications: At least 1-2 years of hands on experience on Cloud based computing specifically AWS or Azure. With at least 5 years of total IT experience. AWS or Azure certification is a nice-to-have. Knowledgeable on DevOps tools such as the Cloudformation, Terraform, ARM/JSON templates YAML for ansible. With hands-on experience in the Ci/CD tools such as the Jenkins, Azure DevOps, ECS Fargate, Kubernetes Helm and Circle CI. Expertise on Linux, Windows, Active Directory/LDAP. Experience in managing active directory GPO, Linux and Windows patching etc. Knowledgeable on Azure AD. With experience Patching cloud solutions such as AWS SSM , ansible tower , SCCM etc. Willing to be on 24x7 global support and on-call schedule. Education / Certifications: Bachelor s Degree in Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Job Title: Telecaller Immigration Office Location: Jalandhar, Punjab Salary: 30,000 – 40,000 per month Job Type: Full-Time Industry: Immigration & Visa Consultancy Experience Required: 1–3 Years (Preferred) Job Description: We are seeking a motivated and professional Telecaller to join our immigration consultancy team in Jalandhar, Punjab . The ideal candidate will be responsible for making outbound calls to potential clients, understanding their visa and immigration requirements, and guiding them through our services. Key Responsibilities: Make outbound calls to prospective clients to promote immigration services. Follow up with leads and inquiries via phone, WhatsApp, or email. Provide accurate information about visa processes (study, PR, work permits, etc.). Maintain a detailed record of all interactions and follow-ups in the CRM system. Handle client queries and guide them through the initial steps of the immigration process. Schedule appointments and coordinate with the documentation and counseling teams. Achieve daily and monthly targets for calls, conversions, and lead closures. Requirements: Proven experience in telecalling, customer service, or sales (preferably in immigration or education consultancy). Excellent communication skills in English, Hindi, and Punjabi . Strong persuasion and negotiation skills. Ability to work in a fast-paced, target-driven environment. Basic computer knowledge and familiarity with CRM tools. What We Offer: Competitive salary: 30,000 – 40,000 per month. Attractive performance-based incentives. Friendly and professional work environment. Opportunity to grow within a leading immigration consultancy.

Required US, Spanish & French Travel Sales Executives Flight Sales | PPC Calls Handling Minimum 1 Year Experience in Travel Sales Excellent communication & sales skills Comfortable with Rotational Shifts & Rotational Offs Shift: Rotational Working Days: 5.5 Days/Week Travel Sales Team Leader Salary upto 70 K' cabs yes Meals: yes Salary: Up to 55,000 Salary Date: 7th of Every Month call/whatsapp Dipti 7349488711

Process: Kotak 811 Inbound Executive (Customer Service & Cross-Selling) Responsibilities: Attend inbound/outbound customer calls and process requests Identify & convert cross-selling opportunities Maintain accurate logs and meet end-of-day trgaets. Required Candidate profile Qualification:- Graduation is mandatory Location:- Noida Sector 16 Salary:- 2,80,000 to 3,50,000 per annum Contact: For more details, contact HR Rohan at 7796426964. Perks and benefits Among the best in industry standards

We are seeking an experienced performance management leader to join our CS GO team as a Partner Manager This leader will manage external vendor relationships, drive performance excellence and innovation, and collaborate with other Amazon teams to positively impact customer experience The ideal candidate will draw from their experience in Business Process Outsourcing (BPO) account management, contact center key performance indicators, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment Partner with vendor-based teams to deliver the highest standard of customer obsession and service delivery Manage relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction Assist with defining long-term vendor strategy Identify, develop and optimize organization processes, playbooks, or tools Deep dive inefficiencies; drive improvement through scalable mechanisms Triage issues, owning resolution, root cause analysis, and corrective action plans About The Team The CS GO team manages a network of outsourced contact center vendors to provide CS front line support capacity, flexibility, and cost benefits while delivering exceptional experiences to Amazons customer base These inputs provide energy directly into the Amazon Flywheel by providing exceptional customer experiences and lowering support cost Amazon CS GOs pace, innovation, international scale, and complexity creates huge opportunities You will be working as part of a detail-oriented team of five that is based out of Delhi, Manila and Seattle We practice a partnership-first philosophy of vendor management by working tirelessly to remove obstacles for our vendors in order for our team to insist on the highest standards in performance Basic Qualifications Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions 5+ years of account or vendor management experience Preferred Qualifications MBA Project, program, or change management background

Customer Advisor - International Voice Process To schedule an Interview call - +91 7019251229 - SHOAIB Requirements:- - Excellent Communication in English. - Freshers and Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a US Health Care domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. Key Responsibilities: - Handle inbound queries from customers in a professional and friendly manner. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. - Work Location: Bommanahalli, AMR Tech Park - Shifts: Rotational Shift (5 days work /2 days off) - Salary- Upto 4LPA - Immediate Joiners Only!!!! Interested Candidates Can Contact To - 7019251229 - (SHOAIB) or ( shoaib@yourpitch.com)

Job Description: Concentrix Apprenticeship Program Position: Customer Support Executive Apprentice (Multiple Roles) Company: Concentrix Program: Full-Time Apprenticeship Program Work Location: Gurugram, Onsite Job Type: Contractual (Jan 2026)

Job Opportunity at Capita Position: Customer Service Executive (Non-voice- contract basis) Domain: UK-based Logistics Location: Vikhroli, Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via chat and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC with minimun 6months of experience / Graduate Fresher or Experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Interested candidates can share their resume on shruti.sakharkar@capita.com

. Opening for Freshers candidates in BPO Domain. -English + Hindi or Kannada or Malayalam is required -Salary 14k to 18k depending on experience. -Providing customer support. Call Sameera 9403893923 TO APPLY. . Required Candidate profile -Language- English+ Hindi or Malayalam or Kannada -Graduation Mandatory.-Immediate joiners required. Voice Process / Non voice / Call center / BPO

eClerx is Job Title: Analyst (International Chat Process) Location: Mumbai | Full Time | Customer Operations Shift Timings: Rotational Night Shifts | Rotational Week Offs Job Description: As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred. Interested folks kindly walk-in to the office on the below address. Mention Reference Arul on your resume Hemanth.kumar01.C@eclerx.com

Job Description: Title : Telemarketing Executives(TME) Location : Hyderabad ( Begumpet ) Key Responsibilities: Build a positive brand image and create awareness of Justdial services among new and prospective clients (SMEs). Contact potential customers via phone to explain service features, benefits, and encourage service subscriptions by generating customer interest. Address customer queries effectively related to services, pricing, and features. Provide advice and guidance on available service options to help customers make informed decisions. Coordinate and schedule appointments between sales representatives and clients until deal closure. Maintain and update follow-up data to ensure consistent client engagement. Share regular feedback with the Team Lead on prospects and follow-up clients. Meet assigned targets within stipulated timelines and contribute to overall team performance. Skills & Competencies: Excellent communication skills (both written and verbal) with the ability to interact clearly and professionally with customers. Fluency in English, Telugu, and Hindi for effective multilingual communication. Basic understanding of sales and promotional techniques for products and services. Strong team player with the ability to work independently and adapt to changing work environments. Proficient in basic computer operations and capable of using desktop systems efficiently.

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO FEE CHARGED

Role & responsibilities Greetings from The Job Factory !! Job Summary: We are seeking highly motivated and enthusiastic undergraduate or graduate freshers/ experience to join our team as International Process Associates. The successful candidates will work on international processes, providing exceptional service to our global clients. For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Role & Responsibilities: 1. Handle customer inquiries and resolve issues via phone, email, or chat 2. Provide product information and support to customers 3. Manage and document customer interactions 4. Meet productivity and quality standards 5. Collaborate with internal teams to resolve complex issues Preferred Candidate Profile: 1. Undergraduate or graduate degree in any discipline 2. Excellent communication and interpersonal skills 3. Ability to work in a fast-paced environment and manage multiple priorities 4. Strong analytical and problem-solving skills 5. Willingness to learn and adapt to new processes and technologies What We Offer: 1. Competitive salary and benefits 2. 2-way cab facility for commute 3. Opportunities for growth and development in a global company 4. Collaborative and dynamic work environment 5. Training and support to help you succeed in your role 6. Incentives and Allowance's Skills: 1. Good communication skills (written and verbal) 2. Basic computer knowledge and typing skills 3. Ability to work independently and as part of a team 4. Strong attention to detail and organizational skills For more details Call : HR Shruthi 9008812627 (call or whatsapp) Email id - shruthic@thejobfactory.co.in Preferred candidate profile

Team Leader with experience in Title and Settlement services or relevant BPS processes experience in the Insurance and Mortgage domain

Hiring Customer Care Executives English Speak International Voice Process Experienced Candidates required in international voice. Salary 3.60 to 4.20 Lac PA Freshers Welcome Excellent English http://callcenterjobs.anejabusinessgroup.com 8629896313 Required Candidate profile Fill This Form For Call Back http://callcenterjobs.anejabusinessgroup.com Whats App 8629896313 1-year International Voice Process Experienced required Excellent English Speaking. Freshers Welcome Perks and benefits http://callcenterjobs.anejabusinessgroup.com

Domain: US Telecom Inbound Chat Process- B2C Required - MIn 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divisha(8529546798)

Hiring For HIGH END INTERNATIONAL VOICE SUPPORT Bangalore Location UG / Graduates Freshers also can apply US Rotational Shift & Off Immediate Joiners only Salary - 2.5lpa upto 6lpa Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers. WALKIN INTERVIEW ONLY Responsibilities Manage a high volume of inbound and outbound calls with a friendly and professional demeanor. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services, taking orders, and processing returns. Follow up on customer inquiries to ensure their needs are met. Document all call information, interactions, and steps taken in detailed records. Collaborate with team members to improve processes and ensure high customer satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Represent the company in a courteous and professional manner during all customer interactions. Skills Customer Service Communication Problem-solving Time Management Call Center Systems Data Entry Conflict Resolution Multitasking Documents Required Freshers-Aadhar card, pan card, All educational docs Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips NO CHARGES APPLIED For More Details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

Process:- Outbound Process (Telecalling ) -Fresher/ experience both can apply -HSC pass can apply -Salary: Upto 15K In Hand -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC How To Apply..? To schedule your interview Call or send your CV through WhatsApp number mentioned below HR Rutuja :- 9822687351 Perks and benefits High Incentives and growth opportunities.

International Voice Process in the Healthcare Domain: Requirements: - Excellent Communication in English. - Minimum of 1 year of BPO experince. - Immediate Joiners only. Job Summery: We are hiring enthusiastic and customer-focused professionals for our International Voice Process in the Healthcare Domain and you will be responsible for handling inbound and outbound calls from patients, providers, insurance companies, or healthcare partners in the U.S. market, resolving queries related to medical billing, insurance claims, appointments, benefits, and other healthcare services. Key Responsibilities: Handle inbound and outbound calls related to healthcare services, insurance claims, eligibility, prior authorizations, and billing inquiries. Communicate professionally with patients, healthcare providers, and insurance agents in the U.S. Verify insurance coverage , update patient information, and document interactions accurately in the system. Assist with claim resolution , denial management, and appeals support. Escalate unresolved issues to the appropriate department while maintaining service-level agreements (SLAs). Follow HIPAA compliance standards and company protocols for data privacy and security. Meet or exceed quality and productivity targets (AHT, FCR, CSAT). Adapt to process updates, system changes, and maintain a positive customer experience. - Work Location : Manyata Tech Park, Bangalore - Shifts : Rotational Shift (5 days work/2days off) - Salary - upto 7lpa - Immediate Joiners only!!! Interested Candidates can Contact To - 6363711915 (Deepika) or (deepika@yourpitchh.com)

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Hiring for "TEAM LEADER" for an MNC. Salary : 7 LPA to 8 LPA 5 Days Working Shift : Any shift IMMEDIATE JOINERS are preferred. Exp candidates from any voice/non-voice process can apply except E-Mail & Chat. Preferred from P&C/Insurance/Claims etc. Required Candidate profile Candidates must have excellent analytical & interpersonal skills. Must have at least 2 yrs of exp as TL on Paper from reputed MNC/BPO. Domestic Ops TL won't be considered. Call : 9335-906-101

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Schedule appointments with sales team * Make outbound calls to potential clients * Qualify leads through phone conversations

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Schedule appointments with sales team * Make outbound calls to potential clients * Qualify leads through phone conversations