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0.0 - 3.0 years

2 - 5 Lacs

Udaipur

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YES SECURITIES is looking for Client Relationship Associate to join our dynamic team and embark on a rewarding career journey. This position involves effective communication, problem-solving, and a commitment to ensuring client satisfaction The Client Relationship Associate serves as a primary point of contact between clients and the organization, aiming to foster long-term partnerships Key Responsibilities : Client Engagement : Build and maintain positive relationships with clients by understanding their needs and providing proactive support Serve as the main point of contact for client inquiries, addressing concerns, and ensuring prompt resolution Client Onboarding : Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services Collaborate with internal teams to gather necessary information and resources for client onboarding Needs Assessment : Conduct needs assessments to understand clients' goals, challenges, and requirements Identify opportunities to upsell or cross-sell products and services that align with client needs Communication : Communicate effectively with clients through various channels, including phone, email, and in-person meetings Provide regular updates on product enhancements, promotions, and relevant industry news Issue Resolution : Address client issues and concerns promptly, working closely with internal teams to find solutions Ensure a high level of client satisfaction by providing timely and effective problem resolution Client Feedback : Gather feedback from clients regarding their experiences and satisfaction with products or services Use feedback to improve processes and enhance the overall client experience Cross-Functional Collaboration : Collaborate with sales, marketing, and product teams to relay client feedback and contribute to continuous improvement Work closely with internal stakeholders to coordinate client-related initiatives Client Retention : Implement strategies to retain existing clients and prevent churn Proactively reach out to clients to understand evolving needs and recommend suitable solutions Documentation : Maintain accurate and up-to-date records of client interactions, communications, and service-related activities Prepare reports on client engagement and satisfaction as needed

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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**"Join the Best of Bangalores BPO Sector Apply with JobShop!"** - At JobShop, we believe in opening doors to great careers. That’s why we’re connecting candidates to multiple call center roles in Bangalore’s top BPOs. Freshers can start strong with our entry-level roles, and experienced candidates can find roles that offer great pay and a clear path to advancement. - Apply with us today, and let JobShop help you land the perfect call center job with ease! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Schedule: 5 Days Working | 2 Rotational Offs Shift: Night Shift Transport: 1-Way Cab Provided Salary & Compensation Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience & skill set) Additional Benefits: Incentives + Performance-based Growth Opportunities Candidate Requirements Education: Open to Graduates & Undergraduates Experience: Freshers welcome Prior experience in International Voice Process, Customer Support, or Sales is an added advantage Skills: Excellent verbal communication in English Strong problem-solving & customer-handling skills Work Flexibility Must be comfortable working in rotational night shifts Why Apply? This is a fantastic opportunity to join a global brand, gain international exposure, and grow your customer service career with the best in the industry! Apply Now Limited Openings! Let me know if youd like a shortened version for job boards or social media! Call HR Medwin-6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 2.0 years

2 - 3 Lacs

Noida

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We are hiring for "NON-VOICE PROCESS" for an MNC for Noida. Carries good analytical skills. Salary : 21.5K to 25k CTC + Incentives Working Days : 5 Days Shift : Any Cab & Meals Available ONLY GRADUATES WFO Must have 0.6 to 2yrs of exp from BPO Required Candidate profile Update information on system/portal Making updates related to the legal cases. Must have good comm skills Good comm skills and 30 WPM with 97% accuracy Call :- 9643-583-769

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0.0 - 5.0 years

2 - 3 Lacs

Mohali, Chandigarh, Panchkula

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working for technical support process for Leading MNC compnay trouble shooting,problem solving Btech,BCA,Bscit candidates required Btech in any stream Electronics, Electrical, Mechanical, Computer science ,IT all eligible Call Ms.Chandni 6230972380 Required Candidate profile candidates must Be Btech,BCA,Bscit or Mtech,MCA or Mscit. must have good comm skills with good knowledge of computer for more info apply to this job,we will call you. Ms.Chandni 6230972380

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0.0 - 5.0 years

2 - 3 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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urgently required candidates for international BPO for Mohali location. Graduate/undergraduate both required Must have Excellent communication skills. Salary - 23k-32k CTC Free Placement.........No charges Call now callMr.Sumit sharma 87082 00679 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. min qualification 12th,all graduate and post graduate are eligible. cal Ms.Ms.Neha 98770 25329 Mr.Sumit 87082 00679

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0.0 - 5.0 years

1 - 6 Lacs

Bangalore/Bengaluru

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Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha call hr navya@7848820042 call hr suman@7848820047 call hr Muthamma@9886112583 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

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0.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k kavya@7849020010 call Pooja@9886112704 call indu@7848820046

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with joining bonus of 52k call hr Mayur@9343402211 call hr shruthi@7816842400

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

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Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call kavya@7849020010 call hr pooja@9886112704

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0.0 - 5.0 years

2 - 4 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

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Hey There Call @ 9779924404 For interview We Are Hiring Customer / Tech Support, For International / Domestic BPO Call Centre Must have Good Communication Skills Chandigarh , Mohali Location Work From Office Walkin Interview CTC 15-35 K/ M Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals

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0.0 - 4.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for International MNc in Gurgaon location Only Graduate can apply Freshers are welcome Salary 25 to 34k inhand Call or whatsapp CV now to schedule interview HR 79827 39499

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Hiring For Chat Support Executive - Sal upto 5.3LPA Job ShopPosted by JobShop 0 - 5 years3-5.5 Lacs P.A.Bengaluru Posted: 5 days ago Openings: 80 Applicants: 100+Register to applyLogin to apply Hiring For Chat Support Executive - Sal upto 5.3LPAJob ShopPosted by JobShopApply Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call Kounain on 7975182692vor 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Call HR Ifra On -7975182215 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Ifra On -7975182215 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ifra On -7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ifra On -7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Ifra On -7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Ifra On -7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

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Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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BANGALORE BPO HIRING ALERT JUNE 2025 Your Next Career Move Starts with JobShop! 200+ Openings | Top MNCs | Same-Day Offer Voice & Non-Voice | Domestic + International Process Walk-in Drives Happening Daily Book Your Slot Today! CURRENT HOT JOB OPENINGS: Domestic Tech Support – English + Hindi Location: Whitefield Salary: Up to 30,000/month 2-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Technical Support (Non-Voice) – US Shift Location: Whitefield Salary: Up to 26,000/month 2-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Customer Support (Non-Voice) – US Shift Location: Manyata Tech Park Salary: Up to 26,000/month 1-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Customer Support (Voice) – US Shift Location: Bellandur Tech Park Salary: Up to 32,000/month 1-Way Cab | 5 Days Working Freshers & Experienced Welcome! International Voice Process – US Shift Location: Bellandur Tech Park Salary: Up to 40,000/month 1-Way Cab | 5 Days Working Minimum 1 Year Experience Required Why Choose JobShop? Multiple Job Options with Just One Interview Trusted by Thousands of Jobseekers Hassle-Free Documentation Friendly HR Support Call/WhatsApp Neha 7975182408 | 9964080000 Or visit: www.jobshop.ai – Chat instantly with our team! Limited Slots – Don’t Miss Out!

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1.0 - 6.0 years

1 - 3 Lacs

Kolkata

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SUMMARY Job Title: Business Development Executive Job Description: We are looking for a dynamic and result-oriented Business Development Executive to drive sales by engaging with interior designers, contractors, and other industry professionals. The ideal candidate will play a key role in establishing long-term relationships, promoting our high-quality plywood products, and ensuring a consistent flow of business. Key Responsibilities: Connect with interior designers, contractors, architects, and builders to promote our products. Develop and maintain strong relationships to generate regular business opportunities. Conduct product presentations and demonstrations to showcase the quality and benefits of our plywood. Negotiate deals, close sales, and ensure customer satisfaction. Stay updated with industry trends and market demands to provide valuable insights. Collaborate with the internal team to ensure smooth order processing and timely delivery. Requirements Location: South Kolkata (Work from Office) Preferred Candidates: South or Central Kolkata Experience: Min. 1 year in International Voice Support (Sales) Qualification: Any Graduate (CBSE/ICSE background preferred) Shift: Day Shift Salary: Competitive, based on experience Key Requirements: Excellent English communication (spoken & written). Strong sales, persuasion, and negotiation skills. Comfortable working in a fast-paced environment. Benefits Salary- Upto 25k in hand +PF 10am-7pm shift Monday to Saturday working. Sunday fixed off Job Location : South Kolkata

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0.0 - 5.0 years

2 - 4 Lacs

Chennai

Remote

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Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Remote

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Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Work location - Only Mumbai & Gurgaon. Work from home. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

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0.0 - 5.0 years

1 - 6 Lacs

Chennai

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SUMMARY International Voice Process About the Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. They offer Strategy and Consulting, Technology and Operations Services across more than 40 industries. Job Description Seeking individuals interested in International Voice Process. Must be able to work in rotational and night shift schedules. Immediate availability is required. On-site work at the Chennai office. This is a contract position for 18 months, with the potential to transition to client payroll based on outstanding performance and business requirements. Requirements Excellent English communication skills. Willingness to work in any shift. Immediate availability is preferred. Graduates from any discipline are welcome to apply. Fresh graduates are encouraged to apply. Salary CTC: 18500K per month Shift Afternoon shift (UK Shift) Notice Period Immediate joiners Qualification Any graduate/ Post Graduate Requirements Requirements: Excellent English communication skills Willingness to work in rotational and night shifts Immediate availability is preferred Any Graduate/ Post graduate Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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0.0 - 1.0 years

0 - 2 Lacs

Bengaluru

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Job description * Transworld Systems India Private Limited is the Indian subsidiary of Transworld Systems Inc. (TSI), a U.S.-based leader in tech-enabled Business Process Outsourcing (BPO), specializing in Accounts Receivable Management (ARM), Customer Experience BPO (CXBPO), legal services, and loan servicing solutions. ROLE AND RESPONSIBILITIES: Functional/operational: Handling inbound customer service calls and making outbound calls whenever required Handle customer questions, complaints, and payment inquiries with the highest degree of courtesy and professionalism to resolve customer issues To achieve First call resolution on each call to ensure the customer receives world class customer service Should be able to comprehend the language of the customer and provide correct resolution to the queries QUALIFICATIONS: Bachelors Degree or equivalent Undergraduates with 6 months of experience Ability to read write and speak English fluently, clearly and with a neutral accent. Good analytical skills, cognitive skills. Good computer skills / Typing Skill at the same time talking over the phone PERKS AND BENEFITS Health & Insurance Benefits Provident Fund (PF) Incentive Programs Policies Shift Timings: Fixed US shift Weekends Off: Saturdays and Sundays off. Transportation: Free cab facilities are provided for employees. BANGALORE OFFICE LOCATION Registered Address: Pritech Park, Block No. 12, 3rd Floor, B Wing, Bellandur Village, Sarjapur-Marathahalli Ring Road, Bangalore, Karnataka 560103 For Scheduling Interview Contact HR Akila : 9632572812 *Refer your Friends who is looking out for Job*

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1.0 - 2.0 years

3 - 5 Lacs

Noida, Gurugram

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We are hiring experienced candidates for the role of Sales Consultant in an international voice process. The position is ideal for individuals with a background in international BPO sales and strong communication skills. candidate should have good accent in english and comfortable with night shifts (US). Roles and Responsibilities: Make outbound calls to international customers to promote products or services Identify customer needs and provide suitable solutions Convert potential leads into confirmed sales while meeting monthly targets Maintain proper documentation and update CRM systems Coordinate with internal teams to ensure customer satisfaction and smooth follow-ups Salary and Benefits: CTC: 30,000 to 45,000 per month Uncapped performance-based incentives Cab allowance of 3,000 - 4,000 based on distance (within 30 km)

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1.0 - 6.0 years

4 - 5 Lacs

Pune

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Hiring for International voice Process for TCS * US Process * Excellent Communication skills * 5 Days Working * At least 1 yr International voice experience required * Graduate * immediate joiners * virtual interview HR Yojita 9713451996 Required Candidate profile Excellent verbal and written communication *Undergraduate 18 month experience in international voice process * Graduate - 9 month experience in International voice process required

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0.0 - 5.0 years

1 - 2 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

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*Candidates will be hired into Inbound banking process *Should have basic communication skills to handle customers *Work from office *Only graduates/post graduates can apply Required Candidate profile *Freshers can also apply *Salary 13k-20k Take home *Should be open to work for 6days working role *Females (Fixed Day shift)/ Male (Rotational Shifts) *Immediate Joiner Barkha @ 8851644223 Perks and benefits Unlimited Incentives + Fixed Day shift

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0.0 - 3.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Interacting with the Customers Maintaining professionalism with customers Provide exceptional customer service Maintain and record data of every interaction in the system Call/ WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers Should have good interpersonal skills Immediate Joiner Rotational shifts Candidates having B.Pharma/ M.Pharma graduates can also apply Perks and benefits Incentives Health Insurance Bonus

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Exploring BPO Jobs in India

Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bengaluru
  2. Delhi/NCR
  3. Mumbai
  4. Pune
  5. Hyderabad

These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.

Average Salary Range

The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.

Career Path

In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.

Related Skills

Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by BPO? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a challenging situation you faced in a previous BPO role and how you resolved it? (medium)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you prioritize tasks when dealing with multiple clients' needs simultaneously? (medium)
  • Explain the importance of data security in a BPO setting. (advanced)
  • How do you stay updated with industry trends and best practices in BPO? (medium)
  • Describe a time when you had to collaborate with team members from different departments to achieve a common goal. (medium)
  • What metrics do you think are crucial for measuring the success of a BPO operation? (advanced)
  • How would you handle a situation where a client is unhappy with the service provided by your team? (medium)
  • Can you walk us through your process of training new team members in a BPO environment? (medium)
  • How do you ensure confidentiality when dealing with sensitive client information? (medium)
  • What are your strategies for maintaining high levels of employee engagement in a BPO setting? (advanced)
  • How do you handle escalations from customers effectively? (medium)
  • Explain the role of technology in optimizing BPO processes. (advanced)
  • How do you approach performance evaluations for your team members? (medium)
  • Describe a successful campaign or project you led in a previous BPO role. (medium)
  • How do you adapt to changes in client requirements or industry regulations? (medium)
  • What do you think sets apart a top-performing BPO professional from others in the field? (advanced)
  • How do you ensure quality control in a fast-paced BPO environment? (medium)
  • What measures would you take to reduce operational costs without compromising service quality? (advanced)
  • Can you give an example of a time when you had to make a quick decision to resolve a customer issue? (medium)
  • How do you handle stress and pressure in a high-volume BPO role? (medium)
  • What are your strategies for maintaining a positive work culture within your team? (medium)

Closing Remarks

As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!

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