11885 Bpo Jobs - Page 8

You will be working for a trusted global innovator of IT and business services who specializes in helping clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. The company's goal is to assist clients and society in confidently moving towards a digital future. They are dedicated to ensuring the long-term success of their clients and provide services in over 50 countries worldwide. Your role will involve identifying candidates with a background in BPO or Delivery, particularly those with solid experience in service delivery and knowledge of SLA/KPI. You should have experience in team handling and be skilled in managing people. Client handling will also be a crucial aspect of your responsibilities. Excellent communication skills are mandatory for this position. Job Title: Service Delivery (KPI/SLA) Location: Pune/Bangalore Experience: 5 to 10 Years Employment Type: Permanent Work Mode: Hybrid Notice Period: Immediate to 15 Days Only CTC: 20 LPA If you meet the above requirements and are looking for a challenging opportunity in the IT and business services sector, this position could be the ideal fit for you.,

As a Sales Recruiter at Namochetana India Private Limited, you will play a crucial role in the recruitment process with a focus on bulk hiring and high-volume roles across various industries. Your responsibilities will include managing end-to-end recruitment activities, achieving recruitment targets, training and mentoring candidates, maintaining recruitment data accuracy, and collaborating with clients to provide customized recruitment solutions. Joining our dynamic team means you will have the opportunity to earn a competitive salary ranging from 16,000 to 20,000 per month along with an attractive performance-based bonus. You will be part of a challenging and rewarding environment where you can contribute to the growth of talented candidates and meet monthly recruitment goals. Immediate joining is encouraged, allowing you to make an impact right from the start and benefit from ample opportunities for professional growth within our fast-growing organization. To excel in this role, we are looking for individuals with a minimum of 1 year of recruitment experience, preferably in staffing agencies or manpower consultancies. Successful candidates will demonstrate a track record of bulk hiring and managing high-volume recruitment effectively. Strong communication skills in English and Hindi, along with proficiency in any regional language, are essential. The ability to mentor and train candidates to succeed in securing roles is highly valued. If you are ready for a rewarding career in recruitment and possess the necessary skills and immediate availability to make a difference, this is your chance to join a company that prioritizes growth, innovation, and excellence. Key Skills: screening, sourcing, training, sales hiring, communication, interview preparation, salary negotiation, BPO recruitment, high-volume recruitment, mentoring, client collaboration, recruiter professionalism, and effective communication skills.,

Hi, This is Vaishnavi from Harjai Computers Pvt. Ltd. Experience required Freshers- 3+ years Work location Bangalore - Koramangala Jaipur - Vaishali Nagar Pune - Shivaji Nagar Notice Period : Only Immediate - Who can join from Thursday or Monday Interested please (Vaishnavi) email at vaishnavi.karbele@harjai.com & send below details Current CTC Expected CTC Notice Period Location Preferences PLEASE FORWARD THIS MAIL TO YOUR FRIENDS!!!!

Roles and Responsibilities Customer Support Executive / BPO / Call Center / Fresher / CCE JOB (Domestic & International BPO) Profile -CCE 15k -35k Desired Candidate Profile Graduate & Undergraduate Fresher & BPO Exp. both WhatsApp number 9781021114 Call 9988350971 9988353971 7508062612 01725000971 Perks and Benefits Good Incentive and Cab Facility

Job description Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Kaunain Firdose On 7975182692 Job Locations & Processes: 1. Manyata Tech Park : International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 2. Whitefield: International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 3.Maratha Halli: International Voice Process & Social Media Processn - 5 LPA 4.Electronic City: International Voice Process & International Non-Voice Process - 5 lPA 5.Bellandur: International Voice Process - 4 LPA 6. Bhartiya City: International Voice Process - 4 LPA Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Kaunain Firdose On 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR sayeda 8422972322

As a Customer Support/Customer Care/Fresher/Telecaller/Call center/BPO representative, your main responsibility will be to resolve customer complaints via call and respond promptly to customer inquiries. Ensuring customer satisfaction and providing professional support will be key aspects of your role. You will be expected to provide proper resolutions to customer and seller queries with efficiency and effectiveness. To be successful in this position, you should hold a Bachelor's degree in any field and possess strong verbal and written communication skills. Your ability to handle customer inquiries with empathy and professionalism, as well as your problem-solving and multitasking abilities, will be essential in meeting customer needs and expectations. If you meet these requirements and are interested in joining our team, please contact Preeti at 7980004174 and share your CV at preeti@smartservicez.com. This is a full-time, permanent position with benefits such as health insurance and provident fund. The work schedule is during the day shift, with a quarterly bonus opportunity. As part of the application process, please be prepared to answer questions regarding your years of experience and the availability of relevant documents. A Bachelor's degree is required for this role, and proficiency in Hindi is necessary. The work location is in person at Bengaluru, Karnataka. If you are ready to start your career in customer support and meet the outlined requirements, we encourage you to reach out to the employer at +91 7980004174. The application deadline is 05/07/2025, and the expected start date is 07/07/2025.,

*"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Job description Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Sadaf-6362015960 / 9964080000 Or You Can Also visit jobshop.ai to explore other open positions with us

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

You should have 2-4 years of team handling experience and knowledge of preparing various calculations files as per the requirement. Worked on special projects and Migration will be an advantage. You should have knowledge of the Mutual fund and Hedge Fund industry, along with prior working experience in BPO/captive on capital markets back-office processes. Experience and expertise in Business Areas such as Middle Office Processing, Expense Reporting, and Fund accounting are essential. Experience in process set-up/migration of work from onshore would be preferred. Your key responsibilities will include the preparation and review of invoice processing received from vendors, ensuring accurate net asset value calculation, and maintaining accurate accounting records for selected clients. Acting as a subject matter expert for the team and completing daily work in compliance with internal controls and procedures necessary to ensure quality products. You will also be responsible for ensuring process initiatives and efficiency gain, reporting and escalating potential issues and breaches to appropriate departments and managers, and developing strong, pro-active, and highly professional working relationships with all internal and external customers. Managing and building a strong team, preparation of MIS, meeting SLAs, ability to work towards creating a positive working environment, working with and assisting other associates in meeting common goals, producing high-quality results, effective time management & organizational skills, and interpersonal skills are integral parts of your role. You should be willing to work in shifts and have flexible work hours as per process requirements. Education required for this role includes a B. Com, M. Com, Postgraduate Degree from a recognized business institute/university, majorly in Accounting or Finance. Professional qualifications like CA, CFA, and CPA will be an added advantage. Skills needed for this position are excellent communication/domain skills, interpersonal skills, advanced experience working with Microsoft Office applications required, especially Excel, and being a good team player. Citi is an equal opportunity and affirmative action employer. Please note that this job falls under the Operations - Transaction Services job family, specifically in the Fund Accounting job family. This is a full-time position.,

we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home call now HR husna 8828629587 Ayesha 9819631493

As a technical expert on complex and specialist subjects, you will support management with the analysis, interpretation, and application of complex information, contributing to the achievement of divisional and corporate goals. You will play a crucial role in supporting or leading projects by applying your area of expertise effectively. Your role will require strong analytical, numerical, presentation, interpersonal, judgment, and decision-making skills. These skills will be essential in your day-to-day responsibilities and project execution. FedEx is an equal opportunity/affirmative action employer committed to fostering a diverse, equitable, and inclusive workforce. We prioritize fair treatment and growth opportunities for all individuals, regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other protected characteristic. About FedEx: FedEx is a global leader in express transportation and has been consistently recognized as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Our daily mission involves delivering transportation and business solutions to more than 220 countries and territories worldwide. This extensive global network is made possible by our exceptional team of FedEx members dedicated to providing outstanding service in every interaction. Our Philosophy: At FedEx, we adhere to the People-Service-Profit (P-S-P) philosophy, which guides every decision, policy, and activity within the organization. By prioritizing our people, we empower them to deliver exceptional service to our customers, leading to the profitability necessary for our future success. Reinvesting profits back into the business and our people is fundamental to our philosophy. We recognize that our people are the foundation of our achievements, and we encourage innovation and quality service delivery by fostering a supportive work environment. Our Culture: The FedEx culture is a key element that sets us apart and drives our success. We actively bring our culture to life through our behaviors, actions, and activities globally. Our values have been integral to our growth and success since our inception in the 1970s. While competitors may replicate our systems and processes, our unique culture remains a significant differentiator in the global marketplace. Our commitment to our culture and values fuels our competitiveness and growth in today's dynamic business landscape.,

Work Level : Individual Core : Problem Solving, Execution, Effective Networking Leadership : Responsive, Team Alignment, Decisive Industry Type : Recruitment/Staffing Function : Recruitment & Talent Acquisition Key Skills : BPO Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner. ???? Key Responsibilities As a Team Leader, your role is critical to managing day-to-day operations and ensuring high standards of service delivery. Responsibilities include: ???? Lead and mentor a team of Motor Insurance Executives to foster performance and engagement ???? Supervise daily activities, monitor targets, and implement corrective action when needed ???? Conduct regular training sessions and support skill development initiatives ???? Ensure adherence to company policies, procedures, and regulatory guidelines ???? Facilitate smooth coordination across departments and maintain client satisfaction ???? Prepare periodic reports and share actionable insights with senior management Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don&apost hesitate to apply today. We are waiting for you! Show more Show less

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Call HR Muskhan on 9380964680 and 9964080000 Roles & Responsibilities Handle calls to and from healthcare providers based in the US. Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round How to Apply: For More Details Call HR Muskhan on 9380964680 and 9964080000

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Minimum 1 year Experienced. Typical Customer Support/ Customer Service executive. Must know to speak, Read and write English/ ( Hindi, Tamil) Graduation Mandatory with a provisional or degree certificate. Looking for immediate joiners. Job Details: Hiring: Hindi, Tamil and English. Work Mode: Work from Office Shift Timing: Day Rotational shifts between 8:00 AM - 12:00 AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: English,Hindi,Tamil. WORK LOCATION - Ambit It Park, Ambattur, Chennai - 600058. Interested candidates can walkin directly to Ambit IT Park, Ambattur. Contact : Priya HR(8870193504)

Hi, Do you have strong written skills and a clear speaking voice? We're seeking enthusiastic Customer Support Representatives (Semi-Voice) to join our team, specifically for US shifts. Exp - 0 to 3yrs (Freshers are welcome) Shifts - US(Night) shifts with rotational weekoffs (5 day working and 2 days week off) Work mode - Work from office Transport - Free transport for pick and drop provided(within *25km radius) Should have good communication skills(verbal and written) Salary - 3- 3.5 lakhs per annum Should be an immediate joiner Provide exceptional customer support through a blend of chat/email and phone interactions. Respond to customer inquiries efficiently and accurately, ensuring a positive and helpful experience. Troubleshoot basic issues and guide customers through solutions using clear, easy-to-understand language. Maintain accurate records of all customer interactions and resolutions in our system. Collaborate with team members to share knowledge and continuously improve service delivery. Learn and adapt quickly to new product information and support processes. What We're Looking For: No prior experience required! This role is ideal for freshers passionate about customer service. Excellent verbal communication skills with a clear and professional speaking voice. Strong written communication skills, including proper grammar, spelling, and punctuation, for effective chat and email support. A customer-focused mindset and a genuine desire to assist others. Strong problem-solving abilities and attention to detail. Ability to multitask effectively in a fast-paced environment. If you are interested click on the apply button.

Hiring for Voice process candidates should have good communication skills Hindi speaking candidates can also apply Freshers and Graduates can also apply Please connect with Devansh gupta : 9166182784

Greetings from FOUNDEVER (Formerly Sitel) ***HIRING FOR WORK FROM HOME, FIRST 3 MONTHS IT WILL WORK FROM OFFICE AFTER 3 MONTHS WORK FROM HOME.HOME *** - Immediate joiner SHIFT :Should be flexible for night shifts and rotational week offs 5 days working and 2 days rotational week off TRANSPORT : Free Door step pick up and drop Cab facility is provided within *25km radius INTERESTED CANDATES ,PLEASE SHARE YOUR UPDATED RESUME TO WHATSAPP NUMBER to JANANI - 9043685348 LOCATION: Ramanujan IT city, Taramani , chennai . Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Patience and empathy for customers Proficiency in customer support software and tools Previous experience in customer service is preferred but not required Respond to customer inquiries via phone and email. Identify and resolve customer issues promptly and effectively. Provide clear and informative solutions to customer problems. Build strong customer relationships through excellent communication and empathy. Document customer interactions and resolutions in our CRM system. Contribute to the improvement of customer support processes and procedures. Meet performance metrics, such as customer satisfaction and first-contact resolution rates..

Hi Job Seekers, HIRING FOR BOTH WFH & WFO Job Title: Customer Support Executive (Work From Home & Work From Office) Locations: Work from Home (WFH): Pan India Work from Office (WFO): Hyderabad, Gurgaon, Noida. Work From Home English & Hindi Process Responsibilities: Handle queries and resolve issues in English and Hindi. Ensure smooth and professional communication. Eligibility: Fluency in English and Hindi is a must. Laptop (with i5 processor)and internet connection required. Freshers and experienced candidates welcome. Salary: Upto 2.5 LPA + Quaterly Bonus Work From Home Telugu & English Process Responsibilities: Handle inbound customer queries and concerns in Telugu and English. Provide accurate and timely solutions to customers. Maintain customer satisfaction and service quality. Eligibility: Freshers and experienced candidates can apply. Must be fluent in Telugu and English . Must have a personal laptop (with i5 processor)and Wi-Fi connection . Salary Details: Upto 2.5LPA + Quarterly Bonus applicable Work From Office (WFO) Locations: Hyderabad: Salary up to 4.5 LPA Gurgaon: Salary up to 4 LPA Noida: Salary up to 3.5 LPA Eligibility: Excellent English communication skills required. Comfortable with rotational shifts and week offs . Experience in customer support preferred but not mandatory. Perks & Benefits: Performance-based incentives Quarterly bonus (for select roles) Growth and learning opportunities Stable, full-time employment Interested candidates can share there CV on the below number: 9453915028 (HR Anshika TIwari) 9450957497 (HR Shrasti Pathak) 9026050432 (HR Fehmina) Prefer to call between 10:30AM to 6:30pm only Thanks & Regards Anshika Tiwari (9453915028 ) HR Executive #bpo #customersupport #customerservice #inbound #communicationskills #domesticbpo #internationalbpo #multinationalcompany #multinationalbpo #customerrelation #sales

Job Title: Customer Care Executive (Blended Process Inbound & Outbound) Company: Orient Gems & Ornaments Pvt. Ltd. Location: Kolkata Department: Customer Service Experience Required: Minimum 1 Year Qualification: Any Graduate Languages: English, Hindi, Bengali (Fluency Required) Job Summary: Orient Gems & Ornaments Pvt. Ltd. is looking for a dynamic and customer-focused Customer Care Executive to handle inbound and outbound voice calls/Emails . The ideal candidate must have excellent communication skills in English, Hindi, and Bengali and should be capable of managing customer queries, providing product-related information, and ensuring customer satisfaction. Key Responsibilities: Handle incoming calls/emails from customers and resolve queries efficiently and professionally. Make outbound calls for follow-ups, feedback, or promotional purposes. Provide accurate information about products, offers, and services. Address and resolve customer complaints in a timely manner. Maintain a positive and empathetic attitude towards customers at all times. Document all call details and maintain records in the CRM system. Work closely with internal teams to ensure smooth customer service operations. Achieve daily and monthly call targets as defined by the management. Follow company policies and procedures regarding customer interactions. Required Skills and Qualifications: Minimum 1 year of experience in a voice/email process (inbound/outbound). Fluent in English, Hindi, and Bengali both verbal and written. Strong interpersonal and end to end customer handling skills. Good listening and problem-solving abilities. Ability to work under pressure and manage multiple tasks. Proficient in basic computer operations. Proficient in any CRM tools will be added advantage. Graduate in any discipline (mandatory). Preferred Candidate Profile: Prior experience in the Gems & Jewellery, Retail, or Luxury goods or BFSI sector will be an advantage. Customer-centric attitude and a passion for delivering high-quality service. Interested Candidates Please Share Your Resume On hr@orientjewellers.co.in or call/whats app on 8373099937.

Should be fluent in English, Hindi & any south language Min. 3 months of experience is mandatory Should be comfortable for sales in voice process 12th pass & graduate can apply Attractive Incentives Face to face interview and Work from Office only

Call on 7230906994 (Priyanshi) to apply! We are hiring for an International Voice Process role. Candidates will be responsible for handling customer queries through calls or chats, with a focus on delivering high-quality service. Skills Required: Excellent verbal and written communication skills Strong logical reasoning and analytical abilities Ability to handle customer queries via calls or chats Willingness to work in rotational night shifts (US shift) Eligibility Criteria: Education: PUC/12th Pass , Undergraduates , Graduates (BCom, BBA, BSc, BCA, BE, BTech, BA), and Postgraduates (MBA, MCom) Freshers and experienced candidates are welcome Age Limit: 18 to 30 years Benefits: Free pick-up and drop transport facility Medical Insurance Life Insurance World-class facilities including Cafeteria, Gym, Sports Arena, Amphitheater, and Themed Break-Out Zones

Role & responsibilities Customer Service via Calls : The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills. Eligibility Criteria : Graduates and undergraduates can apply, but candidates with degrees like MBA, BTech, BCA, BSc IT/CS, BE, MTech, MCA, or CA are not eligible . Skill Requirements : Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette. Preferred Experience : Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus. Job Logistics : The position is Work From Office at Airoli Mindspace , with 5-day working , 247 shift flexibility , and preference for immediate joiners. Preferred candidate profile Primary Skill: Excellent communication skills, Comprehension - Ability to clearly understand the problem statement, Strong customer service focus Ability to empathize with the customer - Prioritizing customer needs Secondary Skill: Self-Discipline Learning and decision making Patience and action oriented

Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Ananya 8884496986 (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional Degree Certificate and PANCARD (Hard Copy) mandatory. Job Description: We are hiring for International Voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the customer support team , you will handle voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: International Voice Support Salary: Freshers: 25,000 per month Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Graduation is mandatory Excellent verbal communication skills in English Basic computer proficiency and typing speed (25/30 WPM) Willingness to work in night shifts and rotational offs Experience Required: Freshers with excellent communication skills are welcome Mandatory: Experience in international voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction . Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK, or Australian clients (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Ananya 8884496986 Rivera Manpower Services.

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in Gurugram ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION- Gurugram SECTOR 18,19 And 20 ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 35k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: 9214602997 Regards, AnujGautam (HR Executives) ShiningStarsITPL.