Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the Company
  • To understand and pass on the Company's accommodation policy on reservations and cancellations
  • To lead the team of Central Reservation Executives and monitor their performance
  • To raise and close any concerns raised by the customers during their stay
  • To handle reservations of Villa & Hotel categories of the Company offerings
  • To handle external systems like channel manager, web booking engines, OTA extranets etc
  • To conduct pricing analytics on regular basis for each business location and suggest price ranges
  • To perform competitive analysis for each location and suggest modifications in our listings
  • To create daily MIS reports and submit them to the reporting manager

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