Job
Description
Bigbasket, a prominent online grocery retailer in India, frequently hires delivery partners, often referred to as "Riders" or "Delivery Executives." Here's a general job description outlining the responsibilities, requirements, and benefits:
Bigbasket Rider/Delivery Executive Job Description
Role Summary:
A Bigbasket Rider is responsible for efficiently and safely picking up grocery orders from Bigbasket warehouses/hubs or designated stores and delivering them to customers' doorsteps within a specified time frame, ensuring excellent customer service.
Key Responsibilities:
* Order Pickup: Accurately pick up orders from the assigned Bigbasket location, verifying the contents and ensuring all items are accounted for.
* Safe Handling: Handle packages and groceries with care to prevent damage during transit.
* Timely Delivery: Deliver orders to customer addresses promptly and efficiently, adhering to delivery schedules.
* Route Optimization: Utilize navigation tools (like Google Maps) to plan and follow efficient delivery routes to ensure on-time arrivals.
* Customer Service: Provide courteous and professional service to customers, addressing any queries or concerns politely.
* Payment Collection (if applicable): Collect cash payments from customers for cash-on-delivery orders and provide accurate receipts.
* Documentation: Accurately document deliveries, obtain necessary customer signatures, and update delivery status through the Bigbasket delivery partner app.
* Vehicle Maintenance: Maintain your two-wheeler in good working condition to ensure reliability and safety during deliveries.
* Compliance: Adhere to all traffic rules, safety regulations, and company policies.
* Reporting: Promptly report any delivery-related issues, incidents, or discrepancies to management.
* Team Coordination: Collaborate with other team members and supervisors for smooth and efficient delivery operations.
Requirements:
* Age: Minimum 18 years old.
* Education: Generally, a minimum of 10th pass is preferred, but candidates with any education level can often apply.
* Vehicle: Must own a two-wheeler (bike/scooter).
* Driving License: Valid two-wheeler driving license (DL) or Learner's License (LLR) with a clean driving record.
* Smartphone: Own a smartphone with a good internet connection to use the Bigbasket Delivery Partner app for order details, navigation, and updates.
* Documents: Aadhaar Card, PAN Card, and a Bank Account for salary disbursement.
* Skills:
* Basic knowledge of using Google Maps for navigation.
* Good communication skills.
* Reliability, punctuality, and a strong sense of responsibility.
* Customer-oriented approach.
* Ability to work 6 days a week (weekends are often mandatory).
* Experience: While previous delivery experience is a plus, freshers are often welcome to apply.
Benefits & Earning Potential:
* Flexible Working Hours: Bigbasket often offers flexible shifts (morning, afternoon, evening) allowing partners to choose timings that suit their schedule.
* Steady Income: Opportunity to earn a decent monthly income through regular deliveries, with per-order earnings typically ranging from ₹15 to ₹65 depending on factors like order volume and distance.
* Incentives & Bonuses: Performance-based incentives, fuel allowances, and joining/referral bonuses may be offered depending on the city and current schemes.
* Weekly Payments: Many delivery partners receive weekly payments.
* Insurance: Health and term insurance benefits are sometimes provided.
* Easy to Start: No special qualifications or extensive prior experience are usually required, making it accessible for many individuals.
How to Apply:
* Download the Bigbasket Delivery Partner App: This is often the primary way to apply and manage your deliveries.
* Create a Profile: Register and verify your profile with the required identity proofs.
* Complete Training: Undergo a brief training session.
* Start Earning: Once verified and trained, you can choose your city and start accepting delivery assignments.
* Job Portals: Bigbasket also posts delivery partner openings on various job portals like Job Hai, Apna, Vihu, etc.
It's always recommended to check the most current and specific job postings in your desired city on Bigbasket's official rider portal or reputable job search platforms, as requirements and benefits can vary slightly by location and time.