Beneficiary Success Associate

Wadhwani Foundation

4 - 7 years

5 - 10 Lacs

Aurangabad West Bengal India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Account Management Stakeholder Engagement Monitoring communication abilities Content Creation

Work Mode

On-site

Job Type

Full Time

Job Description

Beneficiary Success Associate

Objectives of the Role

Manage key stakeholders (SMEs, FPOs, E-commerce Sellers, etc.) within designated states.
Understand the requirements of SMEs in key sectors like Agri, E-commerce, and Travel.
Help create training content that equips micro-entrepreneurs with the right skills for scaling their businesses.
Drive business growth for micro-entrepreneurs, leading to job creation in each sector.

Key Deliverables

Account Management & Stakeholder Engagement:
Ensure high client/partner engagement with local trade associations, business groups, and state and local government bodies.
Drive high engagement of beneficiaries with the programs created for micro-entrepreneurs.
Strategy Execution & Adoption:
Execute beneficiary success strategies that drive product adoption and maximize value for participants.
Feedback & Advocacy:
Gather client/partner feedback and communicate product improvement suggestions directly to the product team.
Act as an advocate for the customer within the organization to ensure their needs are prioritized.
Monitoring & Reporting:
Monitor engagement metrics, track success KPIs, and regularly report on outcomes to leadership.
Content Contribution:
Leverage understanding of SME needs to contribute to the creation of training content.

Skills & Experience

Proven experience in
Account Management as an Individual Contributor (IC)
, preferably in the
e-commerce or AgriTech industries
.
Demonstrated experience/comfort in dealing with
government officials/organizations and SMEs/Sellers/Kirana Stores/Travel SMEs/FPOs
.
Excellent
collaboration skills
with cross-functional teams.
Highly organized with strong
written and verbal communication abilities
.
Detail-oriented, adaptable, and able to prioritize effectively in a dynamic environment.

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