Belvedere Secretary

East India Hotels (EIH)

1 - 3 years

1 - 3 Lacs

mumbai

Posted:1 month ago| Platform:

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Skills Required

ms office communication skills time management multitasking guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a well-spoken, professional, and organized Belvedere Secretary to manage and assist our exclusive VIP and VVIP guests. You will be the main point of contact for these high-profile guests and ensure they receive top-class service and attention at all times.

Key Responsibilities:

Welcome and attend to VIP and VVIP guests with warmth, respect, and professionalism
Manage appointments, reservations, and special requests.
Coordinate with other departments (F&B, Events, Housekeeping, etc.) to ensure smooth service
Maintain confidentiality and privacy of all members
Keep accurate records of member preferences and requirements
Assist with membership queries and renewals
Ensure the Belvedere lounge/area is always presentable and ready for use
Handle member feedback and resolve any issues promptly
Send personalized communication for birthdays, anniversaries, and club events

Requirements:

Graduate (Any stream)

Age criteria - Below 25

Excellent communication and interpersonal skills
Presentable, polite, and discreet in handling high-profile guests
Ability to multitask and stay calm under pressure
Good knowledge of MS Office and appointment scheduling systems
Fluency in English.

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