Barista Coffee Maker

As a Barista, you will be responsible for creating and serving high-quality coffee and beverages to our guests while providing exceptional service. You will ensure that the guest experience is memorable, offering a warm, friendly, and professional service at all times.

Key Responsibilities:

• Customer Service

  :
• Greet and welcome guests with a friendly and professional demeanour.
• Take guest orders, provide product recommendations, and answer any questions regarding beverages and menu items.
• Ensure guest satisfaction by addressing complaints or concerns in a timely and effective manner.

• Beverage Preparation

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• Prepare and serve a variety of coffee beverages, including espresso-based drinks (lattes, cappuccinos, etc.), cold drinks, teas, and other beverages according to established recipes and hotel standards.
• Operate coffee equipment (espresso machine, grinders, etc.) efficiently and safely.
• Ensure that each beverage meets the hotels quality and presentation standards.

• Cash Handling & POS System

  :
• Accurately process guest orders using the Point of Sale (POS) system.
• Handle cash and credit transactions following the hotel’s procedures.
• Provide receipts and change when necessary.

• Maintaining Cleanliness

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• Ensure that the work area, including coffee machines, counters, and seating areas, is clean and well-organized.
• Regularly clean and maintain coffee equipment, ensuring that all tools are in good working order.
• Follow health and safety guidelines to maintain hygiene standards.

• Inventory Management

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• Monitor stock levels of coffee beans, syrups, milk, cups, and other supplies.
• Assist in inventory checks and report shortages to the supervisor.
• Ensure the timely replenishment of items to avoid disruption in service.

• Team Collaboration

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• Work closely with other baristas, waitstaff, and kitchen staff to ensure smooth service during peak hours.
• Assist in training new staff members and share best practices.

• Upselling

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• Promote new menu items or seasonal specials to enhance the guest experience.
• Encourage guests to try different beverages or food pairings.

Requirements:

• Education

  :
• Graduation, diploma or equivalent; certification in hospitality or related field preferred.

• Experience

  :
• Minimum of 1-2 years of experience as a Barista or in a similar customer service role in a hotel, caf, or restaurant setting.
• Experience working with high-end clientele is a plus.

• Skills & Abilities

  :
• Strong knowledge of coffee types, brewing techniques, and beverage preparation.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Attention to detail, ensuring beverage consistency and quality.
• Knowledge of hygiene and safety standards in food and beverage handling.
• Ability to maintain a positive attitude and demonstrate professionalism at all times.

• Age Limit

  : Below 25years old