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7.0 - 9.0 years
5 - 5 Lacs
Thiruvananthapuram
Work from Office
1. Production monitoring and troubleshooting in on Prem ETL and AWS environment 2. Working experience using ETL Datastage along with DB2 3. Awareness to use tools such as Dynatrace, Appdynamics, Postman , AWS CICD 4. Software code development experience in ETL batch processing and AWS cloud 5. Software code management, repository updates and reuse 6. Implementation and/or configuration, management, and maintenance of software 7. Implementation and configuration of SaaS and public, private and hybrid cloud-based PaaS solutions 8. Integration of SaaS and PaaS solutions with Data Warehouse Application Systems including SaaS and PaaS upgrade management 9. Configuration, Maintenance and support for entire DWA Application Systems landscape including but not limited to supporting DWA Application Systems components and tasks required to deliver business processes and functionally (e.g., logical layers of databases, data marts, logical and physical data warehouses, middleware, interfaces, shell scripts, massive data transfer and uploads, web development, mobile app development, web services and APIs) 10. DWA Application Systems support for day-to-day changes and business continuity and for addressing key business, regulatory, legal or fiscal requirements 11. Support for all Third-party specialized DWA Application Systems 12. DWA Application Systems configuration and collaboration with infrastructure service supplier required to provide application access to external/third parties 13. Integration with internal and external systems (e.g., direct application interfaces, logical middleware configuration and application program interface (API) use and development) 14. Collaboration with third party suppliers such as infrastructure service supplier and enterprise public cloud providers 15. Documentation and end user training of new functionality 16. All activities required to support business process application functionality and to deliver the required application and business functions to End Users in an integrated service delivery model across the DWA Application Development lifecycle (e.g., plan, deliver, run) . Maintain data quality and run batch schedules , Operations and Maintenance 17. Deploy code to all the environments (Prod, UAT, Performance, SIT etc.) 18. Address all open tickets within the SLA CDK (Typescript) CFT (YAML) Nice to have GitHub Scripting -Bash/SH Security minded/best practices known Python Databricks & Snowflake Required Skills Databricks,Datastage,CloudOps,production support
Posted 3 days ago
2.0 - 7.0 years
9 - 13 Lacs
Noida
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibility: As a FHIR Solutions Engineer, you will play a pivotal role in designing, developing, and implementing FHIR-based solutions. You will leverage your extensive experience and expertise in FHIR to enhance our clinical systems, ensuring seamless interoperability and data exchange. Day to day duties will include design and development of FHIR based clinical knowledge solutions, EMR integration, performing knowledge transfer, and participation in team agile process. Required Qualifications: Bachelor’s or master’s degree in computer science, Information Technology, or a related field 2+ years of experience in healthcare technology with a focus on FHIR based solutions 2+ years of Typescript/JavaScript experience 2+ years of experience in NPM/NodeJS 2+ years of experience in Bash Shell Scripting 2+ years of experience in GitHub/git 2+ years of intermediate level experience with Azure infrastructure and architecture 2+ years of experience in the healthcare industry 1.5+ years of FHIR Experience 1+ years of experience in GitHub Actions/Workflow 1.5+ years of experience in FHIR Specification and Operations Solid understanding of clinical data standards and interoperability Intermediate level proficiency with Terraform and cloud architecture Proven track record of successfully implementing FHIR-based solutions in large health care organizations Proven excellent problem-solving skills and attention to detail Proven solid communication and collaboration skills At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #Nic ##NJP Apply Internal Employee Application
Posted 3 days ago
9.0 - 14.0 years
13 - 18 Lacs
Noida
Work from Office
Primary Responsibilities: Design and implement cloud-based solutions across multiple cloud platforms (Azure, AWS, Google Cloud) using industry best practices Develop and maintain cloud architecture standards and guidelines Collaborate with IT teams and business partners to understand business requirements and translate them into cloud solutions Ensure the security, scalability, and reliability of cloud infrastructure Monitor and optimize cloud performance and costs Conduct regular cloud security assessments and audits Troubleshoot and resolve cloud solution operational issues Provide technical leadership and guidance to the cloud support team Stay up-to-date with the latest cloud technologies and trends Develop disaster recovery and business continuity plans for cloud infrastructure Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field 9+ years of experience in cloud architecture and cloud services Experience with cloud security, networking, and storage Experience identifying and remediating security vulnerabilities in cloud infrastructure Solid knowledge of cloud platforms such as AWS, Azure, or Google Cloud Proficiency in scripting and automation (Python, PowerShell, Bash, etc.) Proficiency in infrastructure as code (IaC) tools such as Ansible, Terraform, or CloudFormation Proven ability to manage multiple priorities and projects Proven excellent problem-solving and analytical skills Solid communication and collaboration skills Preferred Qualifications: Certifications such as AWS Certified Solutions Architect, Microsoft CertifiedAzure Solutions Architect, or Google Cloud Professional Cloud Architect Experience with cloud and data center observability tools (Splunk, Application Insights, Azure Monitor, CloudWatch, etc.) Experience with Agile project management methodologies Experience with containerization and orchestration tools such as Docker and Kubernetes Experience with traditional data center and enterprise technologies Understanding of multi-cloud and hybrid environments Knowledge of FinOps principles for cloud cost optimization Knowledge of DevOps and DevSecOps practices and tools (GitHub Actions, etc.) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #Nic External Candidate Application Internal Employee Application
Posted 3 days ago
7.0 - 12.0 years
13 - 17 Lacs
Noida
Work from Office
Primary Responsibilities Application DevelopmentBuilding cloud-based applications, especially on Azure, ensuring seamless integration and connectivity of resources Technical SolutionsProviding different solutions and connecting various resources without issues Working with stakeholders to understand the modifications they wish to apply to their current systems Analyzing current systems to find flaws that can jeopardize cloud security Uploading business information to a cloud computing platform and setting up simple retrieval mechanisms for data Staying updated on advancements in the field of cloud computing to advise businesses and clients on industry best practices Increasing cloud storage capacity to store more files and crucial corporate data Ensuring the protection of data in computer systems by working with cybersecurity and IT staff Troubleshooting issues pertaining to cloud application failure or security flaws Creating and installing cloud computing solutions in accordance with client or employer requirements Automating specific system operations to enhance efficiency and speed Testing designs to find and fix mistakes and make system improvements Evaluating and identifying the best cloud solutions in collaboration with engineering and development teams Developing, establishing and implementing modular cloud-based applications Locating, evaluating and fixing infrastructure risks and deployment problems Periodically evaluating computer systems and offering suggestions for performance enhancements Offering support and guidance to meet customer requirements Managing ServiceNow tickets assigned to the team Maintaining and managing Linux servers, including OS and application patching and upgrades Be able to write automation scripting using bash, Python Analyzes and investigates Provides explanations and interpretations within area of expertise Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience 7+ years of cloud development, troubleshooting enterprise level 7+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations Experience in QA or Testing concepts and processes Hands-on experience in setting up and managing production environments Familiarity with CI/CD pipeline tools (Jenkins, Bamboo, Maven/Gradle, Sonarqube, Git) for deployment process Proven solid troubleshooting & debugging skills (security, monitoring, server load, networking) Proven analytical skills Proven ability to build and run SQL queries to extract data and compare reports and compare data across multiple reports for consistency Preferred Qualifications Experience in Data Platform and BigdataSQL IaaS, Azure SQL DB, Cosmos DB, PostgreSQL HDInsight/Hadoop, Compute, Storage, Networking, High Availability HealthCare domain knowledge At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #Nic External Candidate Application Internal Employee Application
Posted 3 days ago
3.0 - 8.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Thomson Reuters is seeking a Site Reliability Engineer to join our Service Management, Technology team. This role calls for an individual who is capable of analyzing customer problems of various complexity and assessing the scope of impact, while ensuring mitigation of customer impact of issues and execution of work arounds. Willingness to learn is an important aspect of this position. About the Role In this opportunity as Site Reliability Engineer, you will: Identify options for problem resolution and initiates action Engage others as appropriate and escalates as required Liaise with various application development and content teams, customer service teams, and other software and hardware support teams. Proactively monitor production and nonproduction environments and/or applications Provide input for technical plans and solutions. Conduct root cause analysis and correlation of other system and/or application problems of high complexity. Collaborate on project planning sessions with team members where there are projects within the scope of the support team. Develop, configure, or support tools for system monitoring and/or troubleshooting. Develop software application modules using disciplined software development processes in order to fix a problem and to communicate the changes effectively. Provide ongoing maintenance of either mainframe or client/server applications or tools, depending upon projects with which previously have experience. About You 3+ years of experience in a relevant role/position (DevOps Engineer, Cloud Engineer, Systems Administrator etc.) Proficiency with Python, Datadog, PowerShell, Linux Command, Line (Bash) Practical experience with Azure & AWS, Windows Skilled in capacity analysis, troubleshooting, networking Bachelor's degree in relevant field Experience with Cloud Automation is a plus #LI-SA1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 days ago
3.0 - 6.0 years
8 - 12 Lacs
Bengaluru
Work from Office
We are seeking an experienced, passionate, and motivated individual to join our team as a Service Relaibility Engineer. As part of this role, you will play a pivotal role in driving the reliability, availability, and performance of our web applications by implementing best practices for system design, software development, automated testing, and continuous integration using industry standard tools such as GitHub Actions, GitLab CI, or Jenkins. You will also be responsible for monitoring system health, troubleshooting incidents, and proactively identifying areas for improvement. About the Role In this opportunity as a Service ReliabilityEngineer, you will: Implement best practices for system design, software development, automated testing, and continuous integration using industry standard tools such as GitHub Actions, GitLab CI, or Jenkins. Collaborate closely with cross functional teams to understand their requirements and translate them into technical specifications for implementation. Monitor system health, troubleshoot incidents, and proactively identify areas for improvement. Develop automated tests and deployments utilizing programming languages such as Python, Bash, Groovy, or Ruby. Design scalable systems capable of handling high traffic volumes while maintaining optimal performance levels. Utilize cloud platforms like AWS, Azure, or Google Cloud Platform (GCP) to host applications efficiently. Work collaboratively within Agile teams to deliver new features & enhancements according to customer needs. Participate in code reviews to ensure adherence to coding standards, best practices, and security guidelines. About you: Youre a fit for the role of Service ReliabilityEngineer if you: Over 3 to 6 years of hands-on experience in AWS Cloud Strong proficiency with AWS tools, including EC2, S3, and VPC Proven track record of working with ServiceNow Extensive experience in application support Skilled in utilizing monitoring tools such as Datadog Open to working in rotational shifts Additional knowledge of Tomcat is a plus #LI-SS6 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 days ago
6.0 - 10.0 years
10 - 15 Lacs
Bengaluru
Work from Office
We are looking for a Senior Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters products. About the Role In this opportunity as a Senior Site Reliability Engineer, you will: Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions Provide primary operational support and engineering for distributed platforms Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings. Maintain IaCand CICD and promote best practices for our CI/CD processes Focus on Continuousimprovement andtechnical standardsdrive improvements in productivity,monitoring,toolingand set industry best practices. On-call Rotation:Participate in on-call/shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident Be innovative and curious: Maintain end-to-end security ensuring that we meet best practices standards Keepup-to-datewith emerging cloud technology trends, especially around DevOps, Service Reliability and Security. Adopt pan-TR operation principles to ensure consistency and efficiency Documenting tribal knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it Be collaborative: Extreme collaboration within our teams Canada, US, Mexico and India About you: Youre a fit for the role of Senior Site Reliability Engineer if you: Bachelors degree in computer science or related field - a must Minimum of 6-10 yearsofexperience as DevOps/SRE engineer andCloud engineerwith hands-on experience in AWS cloud technologies. Highly skilled in UNIX/Linux-based Systems Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS. Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls) Must have 2+ years scripting and programming experience(PowerShell, Bash) Experience or knowledge of Observability toolsDataDog, ELK, SumoLogic, CloudWatch Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory) Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other) Team player with a can do attitude#LI-SS6 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 3 days ago
4.0 - 9.0 years
4 - 7 Lacs
Noida
Work from Office
Your Role Manage and maintain standards within the HCL BigFix infrastructure across enterprise endpoints Proactively monitor system health, patch compliance, and software deployment activities Assist users and teams with analysis and resolution of endpoint-related issues Develop and deploy Fixlets, Tasks, and Baselines for automation and compliance Generate reports on patch status, inventory, and audit readiness Your Profile 4 to 12 years of experience in BigFix Administrationor Endpoint Management Proficient inFixlet development, patching workflows, and compliance reporting Strong scripting skills in PowerShell, Bash, or VBScript for automation and customization Experience with SACM, ITIL Incident Management, and Change Management processes Familiarity with Microsoft technologies (Azure, AD, Exchange, SharePoint) What will you love working at Capgemini Work on enterprise-scale endpoint environments supporting global operations Expand your expertise in BigFix, ITSM integrations, and compliance automation Clear career progression from operations to architecture and leadership roles Be part of high-impact projects that ensure endpoint security and operational excellence Thrive in a diverse, inclusive, and agile environment that values innovation and collaboration
Posted 3 days ago
6.0 - 11.0 years
9 - 13 Lacs
Bengaluru
Work from Office
We are looking for a Senior Cloud Operations DBA to manage, optimize, and ensure the reliability of cloud-based databases in a 24/7 production environment. The ideal candidate will have strong experience in AWS RDS, PostgreSQL, MySQL, and NoSQL databases, with a focus on performance tuning, high availability, backup strategies, and disaster recovery. Key Responsibilities Manage, monitor, and maintain cloud-based databases for high availability, security, and performance. Analyze and optimize database queries, indexing, and configuration for better efficiency. Implement and maintain robust backup and disaster recovery strategies. Automate repetitive database operations using scripting languages (Python, Shell, SQL). Ensure database compliance with ISO 27001, SOC 2, and other security/audit requirements. Troubleshoot and resolve issues, collaborating with CloudOps, DevOps, and Engineering teams. Plan and execute database upgrades, schema migrations, and replication strategies. Set up and manage proactive monitoring using Grafana, Prometheus, CloudWatch, and Splunk. Requirements 6+ years of experience in database administration, with a strong cloud-based background. Hands-on experience with AWS RDS (PostgreSQL, MySQL, DynamoDB). Proficient in SQL performance tuning, indexing, and debugging. Experience with Infrastructure as Code (IaC) tools like Terraform for database management. Strong scripting skills in Python, Bash, or PowerShell. Willingness to work APAC and EMEA shifts with on-call rotation. Expertise in high availability, clustering, and replication technologies. Understanding of cloud networking, IAM roles, and security best practices. Excellent troubleshooting and problem-solving abilities in cloud environments. Preferred Skills Experience with NoSQL databases (MongoDB, DynamoDB, Cassandra). Exposure to Kubernetes, containerization, and serverless architecture. Experience integrating databases with CI/CD pipelines and DevOps workflows. Knowledge of observability tools for database monitoring and proactive alerting. Cloud cost optimization and advanced performance tuning skills. Familiarity with incident response and resolution best practices.
Posted 3 days ago
6.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Cloud Operations Engineer, you will play a crucial role in managing and supporting the infrastructure required to host our products on the AWS cloud. Your ability to resolve product-related issues, automate tasks, and optimize performance will ensure seamless and efficient hosting operations. Product Issue Resolution: Resolve technical challenges identified via monitoring tools or reported by customers. Address product hosting, infrastructure, networking, and security issues. Collaborate with development teams and clients to maintain high availability and performance. Collaboration: Work cross-functionally with DevOps, product, and client teams. Participate in incident, change, and problem management using ITIL practices. Infrastructure Setup & Automation: Set up and maintain infrastructure components on multi-vendor cloud platforms. Use GIT, Jenkins, Terraform, and scripting to automate deployments and configurations. Cloud Optimization: Monitor and enhance system health using tools like DataDog, NewRelic, Splunk, and Prometheus. Troubleshoot and resolve performance issues to ensure uptime and scalability. Task Automation: Use scripting and automation tools to handle backups, scaling, monitoring, and routine maintenance tasks. Documentation & Reporting: Maintain accurate records of infrastructure, configs, best practices. Share regular reports on performance, issues, and improvements with stakeholders. Qualifications, Strengths, and Skills Experience: 6 to 10 years in cloud operations or related roles. Linux Expertise: Strong command-line and Linux admin skills. Experience with JVMs, heap dumps, patching, performance tuning, and installations/upgrades. Cloud Support Ops: Hands-on experience in technical customer support, issue resolution, and Root Cause Analysis (RCA) documentation. SaaS & AWS Experience: Deep knowledge of AWS services (EC2, ECS, EKS, IAM, S3, CloudWatch, RDS, etc.) and hosting enterprise-grade SaaS applications. Troubleshooting: Ability to quickly identify and resolve infrastructure or hosting issues. Cloud Monitoring: Experience with monitoring tools like Datadog, Splunk, Prometheus, and Grafana. Infrastructure Management: Familiarity with CI/CD tools (Jenkins), Infrastructure-as-Code (Terraform), and scripting (Bash, Python, etc.). Kubernetes: Hands-on experience with Kubernetes and containerization tools like Docker is highly desirable.
Posted 3 days ago
7.0 - 12.0 years
10 - 12 Lacs
Chennai, Bengaluru, Mumbai (All Areas)
Hybrid
Position : Python Developer with SDVI Rally Location : Hyderabad/ Bengaluru/ Pune/ Chennai/ Mumbai/ Gurugram Position Type : Permanent Work Mode : Remote Job Description: At least 8+ years of experience in python development with a focus on AWS. AWS Certifications will be good Proficiency with AWS services (EC2, S3, RDS, Lambda, etc.), Docker, Kubernetes, Terraform, Ansible, Jenkins, Git and AWS CodePipeline. Strong scripting skills in Python, Bash, or similar languages. Excellent problem-solving skills, strong communication, and ability to work collaboratively in a fast-paced environment. Experience with configuration management tools like Ansible, Chef, or Puppet. Experience with SDVI Rally platform will be a plus Knowledge of Agile methodologies and practices.
Posted 3 days ago
3.0 - 6.0 years
4 - 7 Lacs
Pune
Work from Office
What you'll do: Experience with Salesforce platform production deployments working in an agile methodology environment. Experience in CI/CD Tools (Bitbucket, Git, Sourcetree, Bitbucket, Jenkins, Copado, Flosum). Ensure all Salesforce updates made seamlessly move from development through staging to production. Environment Management Tools, Salesforce Dev Sandbox provisioning and deployments. Experience maintaining customer/partner master data.Proven experience with business process optimization Thorough understanding of salesforce system limits to build at scale. Drive resolution of issues related to the Salesforce.com platform. Remain current on Salesforce.com best practices and technologies. Understanding of Salesforce backup tools Excellent verbal and written communication Excellent interpersonal and collaboration skills Positive attitude and team player mentality What you'll bring: Salesforce.com Certification Thorough knowledge of Salesforce security framework profiles, permission sets, OWD, role hierarchy, sharing settings etc. Experience in working on workflow, process builder, approval, lightning flow, report & dashboards configurations. Understanding of Apex, Visualforce, and JavaScript capabilities Good Knowledge of any scripting language like PowerShell, Python, Bash/Shell scripting will be preferred.
Posted 3 days ago
3.0 - 7.0 years
8 - 12 Lacs
Pune
Work from Office
Cloud Administrator (AWS Operations) JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22705 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Cloud Administrator / AWS We seek a professional IT administrator to join our Pune, India office. This role is responsible for deploying and administering acloud-based computing platformwithin ZS. What Youll Do? ? Participate inAWS deployment, configuration and optimization to provide a cloud-based platform to address business problems across multiple client engagements; Leverage information from requirements-gathering phase and utilize past experience to implement a flexible and scalable solution; Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions; Operatescalable, highly available, and fault tolerant systems on AWS; Controlthe flow of data to and from AWS; Use appropriateAWS operational best practices; Configureand understandVPC network and associated nuances for AWS infrastructure; Configureand understandAWS IAM policies; Configuresecured AWS infrastructure; User and access management for different AWS services. What Youll Bring? ? Bachelor's Degree in CS, IT or EE 1-2 years of experience in AWS Administration, Application deployment and configuration management Good knowledge of AWS services (EC2,S3,IAM,VPC,Lambda,EMR,CloudFront,Elastic Load Balancer etc.) Basic knowledge of CI/CD tools like JetBrains TeamCity, SVN,BitBucket etc. Good knowledge of Windows and Linux operating system administration. Basic knowledge of RDBMS and database technologies like SQL server, PostgreSQL. Basic knowledge of web server software like IIS or Apache Tomcat Experience in any scripting knowledge like PowerShell, Python, Bash/Shell scripting Knowledge of DevOps methodology Strong verbal, written and team presentation communication skills Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At
Posted 3 days ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
We are seeking a highly skilled Database Developer & Administrator to join our team. The ideal candidate will possess extensive experience in database management, including backup management, query optimization, and performance tuning. This role will focus on both Relational and NoSQL databases, with strong emphasis on MySQL. Experience with MongoDB and cloud environments, especially AWS and RDS, is a plus. Key Responsibilities: Database Administration: Manage database infrastructure, ensure the security, availability, and performance of databases. Backup Management: Implement and oversee regular database backups, ensuring data integrity and the ability to restore data when needed. Query Optimization: Analyze and optimize complex queries to enhance application performance. Performance Tuning: Regularly monitor and adjust database parameters and performance metrics to ensure the system is running efficiently. Database Design: Design and maintain database schemas, ensuring scalability, data integrity, and compliance with business needs. Cloud Infrastructure: Work with cloud environments like AWS and RDS to ensure smooth database operation in cloud-native systems. Troubleshooting: Diagnose and resolve database issues in a timely manner to minimize downtime and performance impact.Role & responsibilities Required Qualifications: Extensive experience with relational databases (MySQL, PostgreSQL, etc.). Strong expertise in SQL and query performance tuning. Experience with object-oriented databases. Solid knowledge of MySQL administration and optimization. Familiarity with MongoDB is a plus. Experience in database backup and restore management. Cloud experience with AWS and RDS Preferred Skills: Experience with database replication and high-availability setups. Familiarity with NoSQL databases (e.g., MongoDB, Cassandra). Knowledge of database security and compliance best practices. Automation skills using scripting languages like Python or Bash.
Posted 3 days ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
We are looking for an experienced Senior DevOps Engineer to join our innovative and fast-paced team. The ideal candidate will have a strong background in cloud infrastructure, CI/CD pipelines, and automation. This role offers the opportunity to work with cutting-edge tools and technologies such as AWS, Docker, Kubernetes, Terraform, and Jenkins, while driving the operational efficiency of our development processes in a collaborative environment. Key Responsibilities: Infrastructure as Code: Design, implement, and manage scalable, secure infrastructure using tools like Terraform, Ansible, and CloudFormation. Cloud Management: Deploy and manage applications on AWS, leveraging cloud-native services for performance, cost efficiency, and reliability. CI/CD Pipelines: Develop, maintain, and optimize CI/CD pipelines using tools like Jenkins, GitLab CI, or CircleCI to ensure smooth software delivery. Containerization & Orchestration: Build and manage containerized environments using Docker and orchestrate deployments with Kubernetes. Monitoring & Logging: Implement monitoring and logging solutions (e.g., Prometheus, Grafana, ELK stack) to ensure system reliability and quick troubleshooting. Automation: Develop scripts and tools to automate routine operational tasks, focusing on efficiency and scalability. Security & Compliance: Ensure infrastructure and applications meet security best practices and compliance standards. Collaboration: Work closely with development teams to align infrastructure and deployment strategies with business needs. Incident Management: Troubleshoot production issues, participate in on-call rotations, and ensure high availability of systems. Documentation: Maintain clear and comprehensive documentation for infrastructure, processes, and configurations. Required Qualifications: Extensive experience in DevOps or Site Reliability Engineering (SRE) roles. Strong expertise with AWS or other major cloud platforms. Proficiency in building and managing CI/CD pipelines. Hands-on experience with Docker and Kubernetes. In-depth knowledge of Infrastructure as Code (IaC) tools like Terraform or Ansible. Familiarity with monitoring tools such as Prometheus, Grafana, or New Relic. Strong scripting skills in Python, Bash, or similar languages. Understanding of network protocols, security best practices, and system architecture. Experience in scaling infrastructure to support high-traffic, mission-critical applications. Preferred Skills: Knowledge of multi-cloud environments and hybrid cloud setups. Experience with service mesh technologies (e.g., Istio, Consul). Familiarity with database management in cloud environments. Strong problem-solving skills and a proactive mindset. Ability to mentor junior team members and lead by example. Experience working in Agile/Scrum environments. Skills : - AWS, CI/CD pipelines, Jenkins, Git, ELK, Docker, Kubernetes,Terraform
Posted 3 days ago
5.0 - 8.0 years
20 - 22 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role Technical Support Engineer 3 Experience: 5 - 8 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Key Requirements 5+ years of experience in technical support or DevOps roles Mandatory: Strong hands-on in Python and working knowledge of Bash/Linux shell Solid understanding of Linux systems and commands Proficient in writing and optimizing SQL queries (basic to advanced) Familiarity with Java debugging and microservices troubleshooting CI/CD, monitoring, and logging experience preferred Exposure to supporting systems in product-based companies is a strong plus If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793
Posted 3 days ago
2.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Description Retail Business Services (RBS) supports Amazons Retail business growth WW through three core tasks These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time That's where you can help, We believe in Work Hard Have Fun Make History value by having a strong focus on sharing learning experiences from the front line with the development teams So, the options for people in the team are vast If you like mastering a domain and going deep, we need you If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you If you love the benefits of process and methodical improvement, you will love it here If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too, We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success We all enjoy the interactions with the customers, problem solving, digging into complex issues, We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses We are not scared of challenges, nor do we back down or get deterred by tough problems When problems seem the hardest we are at our best, we work harder to find the root cause and a solution, We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background As an AE, you will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to solve highly scalable solutions in collaboration with other technical teams You will play an active role in translating business and functional requirements into concrete deliverables and building scalable systems You will also contribute to maintain the services healthy and robust You will be responsible for implementing, and maintaining the solutions you provide You will work closely with engineers on maintaining multiple products and services, creating process automation scripts, monitoring and handling ad-hoc operational asks You understand the business impact of support decisions and drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation On-call support is a critical responsibility where you will work on issues related to alarm monitoring, application infrastructure and bug fixes On-boarding clients on to the platform and familiarizing them with platform features and capabilities, Basic Qualifications Bachelor's degree in engineering or equivalent Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, amazon jobs / content / en / how-we-hire / accommodations for more information If the country/region youre applying in isnt listed, please contact your Recruiting Partner, Company ADCI BLR 14 SEZ Job ID: A3036879 Show
Posted 3 days ago
4.0 - 6.0 years
4 - 7 Lacs
Chennai
Work from Office
Job Summary : We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, wed like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements : Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business.
Posted 3 days ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Trellix is looking for SDETs who are self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. Tasks range from manual and, automated testing (including automation development), non-functional (performance, stress, soak), solution, security testing and much more. Be part of the vision to ship top-class EDR solutions for On-Prem, Cloud or hybrid Customers. Job Description About the role: Peruse requirements documents thoroughly and thus design relevant test cases that cover new product functionality and the impacted areas. Execute new feature and regression cases manually, as needed for a product release. Identify critical issues and communicate them effectively in a timely manner. Familiarity with bug tracking platforms such as JIRA, Bugzilla, etc. is helpful. Filing defects effectively, i.e., noting all the relevant details that reduces the back-and-forth, and aids quick turnaround with bug fixing is an essential trait for this job. Identify cases that are automatable, and within this scope segregate cases with high ROI from low impact areas to improve testing efficiency. Hands-on with automation programming languages such asnPython, Java, etc. is needed.Execute, monitor and debug automation runs Author automation code to improve coverage across the board. Willing to explore and increase understanding on On-prem infrastructure. About you: 3-5 years of experience in a SDET role with a relevant degree in Computer Science or Information Technology is required. Show ability to quickly learn a product or concept, viz., its feature set, capabilities, functionality and nitty-gritty. Familiarity with Unix/Linux (preferably Redhat variants). Proficiency in Python, PyTest, Behave, Robot Framework, Selenium, Bash/Shell Scripting. CI/CD pipeline integration (Jenkins, GitLab CI, GitHub Actions) Tools: JMeter, Gatling, Locust, or custom scripts to simulate high-volume telemetry data. Ability to work with security engineers, DevOps, and developers to define test criteria. Creating clear test plans, bug reports, and reproducibility steps. The following are good-to-have: Familiarity with parsing/ingesting data formats like JSON, Syslog etc Familiarity with Virtualization technologies (e.g., Vagrant, VirtualBox). Familiarity with Cloud environment's like: AWS/GCP. Understanding of container technologies (docker, docker compose etc) Ability to design/test search queries, dashboards, and alerting (OpenSearch Dashboards/Kibana). Experience validating cluster health, scalability, and performance under load. Experience with on-prem environments (networking, firewalls, hardware constraints) Experience with tools like Prometheus, Grafana, or ELK/OpenSearch for monitoring pipelines.
Posted 3 days ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Role Overview: Trellix is looking for SDETs who are self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. Tasks range from manual and, automated testing (including automation development), non-functional (performance, stress, soak), solution, security testing and much more. Be part of the vision to ship top-class EDR solutions for On-Prem, Cloud or hybrid Customers. About the role: Peruse requirements documents thoroughly and thus design relevant test cases that cover new product functionality and the impacted areas Execute new feature and regression cases manually, as needed for a product release Identify critical issues and communicate them effectively in a timely manner Familiarity with bug tracking platforms such as JIRA, Bugzilla, etc. is helpful. Filing defects effectively, i.e., noting all the relevant details that reduces the back-and-forth, and aids quick turnaround with bug fixing is an essential trait for this job Identify cases that are automatable, and within this scope segregate cases with high ROI from low impact areas to improve testing efficiency Hands-on with automation programming languages such as Python, Java, etc. is needed. Execute, monitor and debug automation runs Author automation code to improve coverage across the board Willing to explore and increase understanding on On-prem infrastructure About you: 3-5 years of experience in a SDET role with a relevant degree in Computer Science or Information Technology is required Show ability to quickly learn a product or concept, viz., its feature set, capabilities, functionality and nitty-gritty. Familiarity with Unix/Linux (preferably Redhat variants) Proficiency in Python, PyTest, Behave, Robot Framework, Selenium, Bash/Shell Scripting. CI/CD pipeline integration (Jenkins, GitLab CI, GitHub Actions) ToolsJMeter, Gatling, Locust, or custom scripts to simulate high-volume telemetry data . Ability to work with security engineers, DevOps, and developers to define test criteria. Creating clear test plans, bug reports, and reproducibility steps. The following are good-to-have Familiarity with parsing/ingesting data formats like JSON, Syslog etc Familiarity with Virtualization technologies (e.g., Vagrant, VirtualBox). Familiarity with Cloud environment's likeAWS/GCP. Understanding of container technologies (docker, docker compose etc) Ability to design/test search queries, dashboards, and alerting (OpenSearch Dashboards/Kibana). Experience validating cluster health, scalability, and performance under load. Experience with on-prem environments (networking, firewalls, hardware constraints) Experience with tools like Prometheus, Grafana, or ELK/OpenSearch for monitoring pipelines. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement
Posted 3 days ago
3.0 - 5.0 years
4 - 9 Lacs
Mumbai
Work from Office
Objective of the position We are seeking a highly motivated Client Implementation / Service Analyst, to combine client-facing expertise with a focus on ensuring the availability, scalability and reliability of our SaaS Platform. This role is ideal for a techno-functional specialist who thrives in a dynamic environment, delivering exceptional service while contributing to platform stability and operational excellence. As a Client Service Analyst, you will play a crucial role in client onboarding, issue resolution and continuous improvement initiatives, all while fostering strong client relationships and delivering exceptional service. Your key responsibilities Client Engagement and Onboarding: Acts as a trusted partner for our clients ensuring seamless onboarding and adoption of our SaaS Platforms. Provide training and support to ensure clients are equipped to maximise platforms capabilities. Be part of the agile team as an Implementation Owner to deliver the product build to support the business growth and strategy. Explain technical and functional requirements of products to client and perform client demo sessions. Techno-Functional Support & Issue Resolution: Understand client requirements and configure the platform to align with their needs. Troubleshoot Client solutions, providing timely and effective solutions by leveraging your understanding of both the platform and client workflows. Build and maintain automated monitoring tools to track platform health. Monitor system performance, availability, and scalability through KPIs and dashboards, collecting customer usage metrics etc. Diagnose and resolve incidents, collaborating with engineering teams to identify root causes and implement preventative measures. Manage larger Incidents through project coordinating across multiple stakeholders Synthix, operational Partners and Vendors as well as internally within Bank. Digital Certificate Management: Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure Coordination: Coordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Client Success and Relationship Management: Create user-friendly documentation, FAQ and training material for Clients. Proactively monitor client usage and engagement, ensuring they achieve their desired outcomes. Build strong, long-term relationships by understanding client pain points and offered tailored solutions. Proactively engage with clients to ensure they achieve their desired outcomes and remain satisfied with the platforms. Identify opportunities for upselling or introducing new platform features. Continuous Improvement: Analyse client feedback metrics to recommend and drive platform improvements through Product-Technology organisation. Work with engineering teams to improve system reliability and release management process. Develop and refine processes automating where there are manual touch points either directly or through feedback to Product development depending on complexity of feature. Your skills and experience Experience of managing SaaS platforms in a similar role/capacity, particularly in fintech or banking solutions Strong understanding of SaaS platforms, their architecture and configuration, cloud infrastructure (AWS, google, Azure) and monitoring tools (e.g. Grafana, Splunk or security command center) and enterprise technology integration. Hands-on experience with incident management, system troubleshooting and root cause analysis. Competence in analyzing logs, usage data and performance metrics to identify trends or anomalies. Knowledge and understanding of infrastructure as code tools like Terraform. Basic knowledge of scripting languages like Python, Bash or PowerShell. Understanding of containerization (e.g. Docker, Kubernetes) and version control tools (Git) Exposure to site reliability engineering practices or devops workflows, knowledge of Devops principles and familiarity with CI/CD pipelines is a must (e.g. Jenkins, Github actions etc) Networking: Basic understanding of firewall configurations and networks (e.g. DNS, TCP/IP, SSL) Knowledge of ITIL practices and service management tools Excellent problem-solving, communication and relationship-building skills. Knowledge on various Authentication methods TLS /mTLS, OAuth2.0, bearer token etc, Encryption/Decryption, Digital Signature Demonstrable knowledge of API (Application Programming Interfaces) and third-party integrations. Knowledge on REST API Integration and communication protocols (SFTP, AS2, HTTPS, FTPS) Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Experience in BI tools like PowerBI or Looker is an added advantage. Banking Payment Products: Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST), common workflows in Banking and Fintech. Familiarity with regulatory or compliance considerations in the financial services sector Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork: Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelors degree in computer science, information systems or a related field. 3+ years of experience in client services, site reliability, or a similar hybrid techno-functional role, preferably in a SaaS or Fintech environment. Customer Service Experience: At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge: Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken.
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
punjab
On-site
As a ForgeRock/IAM professional in Sydney/Melbourne/Brisbane, you will utilize your technical skills in ForgeRock Access Management, ForgeRock Identity Management, ForgeRock Directory Services, ForgeRock Identity Gateway, Core Java, JavaScript, Groovy, Python, XML, HTML, and Bash. Your key responsibilities will include understanding business requirements, defining functional/technical specifications of IAM solutions, and documenting operational procedures, policies, and instructions. You will be tasked with implementing Single Sign-On (SSO) solutions using OAuth2, OIDC, and SAML federation protocols, defining authentication (AuthN) and authorization (AuthZ) policies for user authentication journey, and managing user lifecycle through identity solutions. Additionally, you will work on IAM system upgrades, issue fixes, code reviews, and documentation in Confluence. Collaboration is essential as you will engage daily with Scrum Masters and Product Owners to comprehend business needs, review code and release changes, troubleshoot and resolve defects in the Production system, and identify gaps in functionality to provide innovative solutions. You will also focus on IAM backup, restoration mechanisms, performance improvements, code deployment, and script development to meet specific business requirements. Furthermore, you will be responsible for protecting APIs with well-defined IAM AuthN and AuthZ policies, integrating applications with IAM solutions, upgrading IAM tools with the latest security patches, setting up mutual Transport Layer Security (mTLS) for banking applications, and working with Load Testing teams to optimize IAM solution load handling. Your involvement in the release process, successful delivery of code changes, and support during releases will be crucial. Additionally, you will analyze and address any penetration testing issues identified by third parties. In summary, your role as a ForgeRock/IAM professional will involve a diverse range of technical tasks and collaborative efforts to ensure the effective functioning and security of IAM solutions.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
The Customer Support Analyst plays a crucial role in providing technical and customer support to ensure client satisfaction by troubleshooting issues, analyzing support trends, and delivering efficient solutions. This position acts as a liaison between customers and internal teams, utilizing data to drive continuous improvement in service delivery. You will thoroughly investigate user issues to provide accurate bug localization and suggest workarounds when possible. Additionally, you will reproduce issues based on user reports, provide technical support through various channels, learn all aspects of the product, and gather project knowledge to share common answers and workarounds with external users. Communication with project stakeholders, including developers, QAs, the marketing team, and others, is also a key aspect of this role. Qualifications: - Minimum 3+ years of experience in customer support for commercial software tools - Coding experience (at least theoretical + Markup) - Familiarity with one or more JetBrains IDEs & products - Experience with bug-tracking systems like YouTrack or Jira - Proficiency in English, both written and spoken - Strong communication skills - Passion for helping users resolve issues Desired Skills: - Additional coding experience - Familiarity with major OSs, Bash, SSH, and SQL - Experience with AI tools for IDEs like JetBrains AI Assistant, Github Copilot, or Cursor AI - Understanding of version control systems and network protocols - Knowledge of collecting and sharing knowledge We offer: - Opportunity to work on cutting-edge projects - Collaborate with a highly motivated and dedicated team - Competitive salary - Flexible schedule - Benefits package including medical insurance and sports benefits - Participation in corporate social events - Professional development opportunities - Well-equipped office environment About Us: Grid Dynamics (NASDAQ: GDYN) is a technology consulting company specializing in platform and product engineering, AI, and advanced analytics services. With a focus on solving technical challenges and driving positive business outcomes for enterprise companies in transformation, Grid Dynamics leverages 8 years of experience and expertise in enterprise AI. Headquartered in Silicon Valley, Grid Dynamics has a global presence with offices across the Americas, Europe, and India.,
Posted 4 days ago
3.0 - 9.0 years
0 Lacs
karnataka
On-site
The DBA Lead with MySQL Expertise is responsible for designing, implementing, and maintaining critical MySQL database systems. You will provide strong technical leadership to mentor a team of DBAs, ensuring the integrity, availability, and security of the organization's data. Collaboration with development teams to optimize database performance and ensure operational efficiency is a key aspect of this role. In the realm of Database Architecture & Design, you will design and implement scalable and highly available MySQL database solutions. Collaboration with application development teams to understand data requirements and ensure optimal database performance will be crucial. Additionally, you will be responsible for developing and enforcing database standards, procedures, and best practices. For Database Administration & Maintenance, your duties will include installing, configuring, upgrading, and patching MySQL databases. Monitoring and addressing database performance issues proactively, implementing backup and recovery procedures, and ensuring data integrity and security are essential tasks. Performance Tuning & Optimization will involve identifying and resolving performance bottlenecks, optimizing queries and indexes for enhanced efficiency, and continuously monitoring and fine-tuning database systems for optimal performance. In terms of Troubleshooting & Support, you will diagnose and resolve complex database-related issues, provide technical support to development teams, and participate in an on-call rotation for critical database issues. As a Team Leader & Mentor, you will offer technical guidance and mentorship to the DBA team, delegate tasks effectively, and foster a collaborative team environment. Required Skills & Qualifications: - Technical Expertise: Extensive experience in MySQL database administration including installation, configuration, and performance tuning. Strong knowledge of SQL and database design principles. Experience with replication, clustering, and high availability solutions. Familiarity with Linux/Unix operating systems. Proficiency in scripting languages (e.g., Bash, Python) for automation. - Leadership & Communication: Proven leadership and mentoring experience in a technical setting. Excellent communication and collaboration skills. Strong analytical and problem-solving abilities. Education & Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 9+ years of experience in MySQL database administration. - 3+ years of experience in a team lead or supervisory role. - MySQL certifications are a plus. Benefits include a competitive salary and benefits package, the opportunity to work with cutting-edge technologies, a collaborative and supportive work environment, and potential for professional growth and advancement.,
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
jaipur, rajasthan
On-site
As a Support Engineer at UiPath in Jaipur, you will have the opportunity to work in a customer-facing role that involves problem-solving and assisting customers with technical issues related to the Peak platform and their deployed applications. This role is ideal for individuals with a genuine interest in technology, particularly in fields like Data Engineering, Data Science, or Platform Ops. While some basic knowledge of SQL and Python is required, this position does not involve software development. Your primary responsibilities will include troubleshooting and resolving customer issues on the Peak platform, taking ownership of problems from investigation to resolution, analyzing application logs and system outputs to identify errors, scripting to automate support tasks, monitoring system health, assisting with infrastructure security, communicating updates clearly to both internal teams and customers, contributing to internal documentation, and participating in an on-call rotation to support customers when needed. To be successful in this role, you should have a computer science degree or equivalent academic experience in technology, be proficient in Python, Bash, and SQL, have familiarity with Linux and cloud platforms like AWS, GCP, or Azure, possess strong communication skills in English, be well-organized with strong problem-solving abilities, and have excellent interpersonal skills to work effectively in a team environment. While these are preferred qualifications, UiPath encourages individuals with varying levels of experience and a passion for the job to apply. UiPath values flexibility in work arrangements, with a mix of hybrid, office-based, and remote work options available based on business needs and role requirements. Applications for this role are reviewed on a rolling basis, and there is no fixed deadline for submission, as the application window may change depending on the volume of applicants or if a suitable candidate is selected promptly. If you believe you have the drive and enthusiasm to excel in this role, we encourage you to apply and be a part of our dynamic team at UiPath.,
Posted 4 days ago
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