Posted:6 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring forUS Banking Voice Process Executive

Location:

Shift:

Job Overview:

We are seeking motivated and customer-focused individuals to join our Banking Voice Process team. The role involves handling inbound and outbound calls, assisting customers with their banking queries, and providing excellent service to ensure customer satisfaction.

Key Responsibilities:

Handle customer queries and complaints via voice calls in a professional and courteous manner.

Provide accurate information regarding banking products, services, and policies.

Maintain and update customer records in the system.

Follow company policies, compliance guidelines, and service quality standards.

Work collaboratively with team members to achieve targets and service-level agreements.

Requirements:

Education

Experience:

communication skills

listening skills, problem-solving ability

Basic computer knowledge and typing speed.

Salary:

Benefits:

-5 days working with 2 rotational offs.

-Opportunities for career growth and skill development.

-Supportive and inclusive work culture.

Interested candidates may contact to the below given details.

Best Regards,

Spurthi

Vibrantzz Management Services

+91 73045 33683

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