Posted:1 month ago|
Platform:
Work from Office
Full Time
Candidate with minimum 20+ years of relevant experience in banking operations. At least 10+ years of experience in running a large Retail Banking Operations Managed a Team size of 200+ FTEs Retail Banking domain expertise across Banking Cards & Consumer Lending operations(expertise in any one is required) Candidate would be expected to have strong people management skills business acumen & possess Operations Background Effective client interaction good communication & presentation skills - Ability to liaison with senior Management Process Driven and has an eye for detail Self-motivated willingness to take on challenges and adaptable to change Understand Business Needs: costs resource planning Billing Transformation etc. Problem-solving analytical and networking skills across various functions Strategic thinking and planning
Provide leadership direction and guidance to a team Operations Team Develop and implement strategies to optimize opera tional processes and improve efficiency. Collaborate with clients to understand their business needs and requirements and proactively identify opportunities for service enhancement and expansion. Conduct regular audits and assessments to identify compliance gaps and areas of operational risk. Work closely with internal stakeholders such as legal compliance and risk management teams to address issues and implement solutions. Optimize resource allocation based on workload forecasts client requirements and staffing availability. Participate in hiring and provide capacity planning/hiring feedback and forecasting Coordinate with HR to recruit onboard and train new team members as needed. Contribute to the development of the overall business strategy and objectives. Develop and execute operational plans aligned with the organization's strategic goals and objectives. Monitor industry trends and market dynamics to identify opportunities for business growth and expansion.
Contact Person Marilakshmi S
Contact Number 8056644158
Email marilakshmi@gojobs.biz
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