Now, were looking for a strategic, creative, and results-oriented Content and growth Strategist to take our communication and user growth to the next level. This role is perfect for someone who blends a marketers mindset with a storyteller’s instinct and is passionate about influencing how India thinks about money. Why This Role Is Unique This is more than just a content marketing role. It’s a rare opportunity to directly impact the financial well-being of millions of Indians through meaningful, high-utility communication. If you’ve ever wanted your work to make a real difference, this is that role. What You’ll Do Content Strategy & Execution Own and implement a robust content strategy across digital and print platforms to drive traffic, engagement, and subscriptions. Create sharp, value-driven content that speaks to Indian investors, including: Email campaigns for acquisition and retention Articles, product pages, and landing pages High-impact ad creatives and social media content Video scripts and editorial content for campaigns Work cross-functionally with editorial, product, design, and data teams to ensure messaging is aligned and effective. Growth Marketing & Conversion Optimisation Lead content-driven growth initiatives across channels. Optimise messaging across funnels—from landing pages to digital ads. Run A/B tests to improve conversion rates across key touchpoints. Use analytics to track performance and continuously improve output. Why You’ll Love Working With Us - Mission with meaning: Help Indians make smarter investment decisions every day. - Strategic ownership: Lead the content and growth narrative for India’s most trusted investment research brand. - Creative freedom: Enjoy the space to innovate, experiment, and learn. - Real impact: Be a voice that shapes the investment habits of a nation. Who You Are - 2+ years of experience in content marketing, growth marketing, or financial journalism (experience in finance/investing is strongly preferred). - Solid understanding of personal finance, mutual funds, stocks, and investor behaviour. - A skilled copywriter who can turn insight into action—emails, campaigns, and content that convert. - Familiar with tools like Google Search Console, Ahrefs, SEMrush, Mailchimp, HubSpot, etc. - Analytical and creative—able to balance data-driven decisions with compelling storytelling. - A self-starter with a collaborative spirit, eager to thrive in a fast-paced environment. Are You Ready to Shape How India Invests? Apply now to join a team that’s redefining financial empowerment in India—one investor at a time.
Overview: We are looking for a sharp, creative, and detail-oriented Video Editor to join our audio-visual team. Youll play a key role in crafting compelling content for Value Research and Dhanaks digital platformsincluding web, YouTube, Instagram, and other social channels. From investor education videos to podcasts and fund manager interviews, your work will help us inform, inspire, and engage a growing audience interested in personal finance and smart investing. If you enjoy ideating, editing, and storytelling and can even lend your voice or face to a video when neededwe’d love to hear from you. Key Responsibilities: -Content Creation: Ideate, script, shoot (basic), and edit videos on savings, investments, and personal finance for web and social platforms. -Post-Production: Edit with logical sequencing, pacing, and narrative clarity. Add relevant music, voiceovers, motion graphics, subtitles, and sound design to elevate viewer engagement. -Bilingual Production: Produce and edit high-quality content in both English and Hindi. -Multimedia Formats: Create investor education explainers, short-form videos, reels, fund manager interviews, podcasts, and webinars. -Collaboration: Work closely with the editorial and technical teams during pre- and post-production. -Digital Savvy: Stay updated on video trends, editing techniques, and platform-specific styles (YouTube, Shorts, Instagram, etc.) to improve content quality continually. -Brand Growth: Help strengthen our digital presence by creating content that educates, entertains, and retains new audiences. Requirements: Experience: Fresh graduates or 3–4 years of experience (internships included) in video editing or multimedia production. Technical Skills: Proficiency in Adobe Premiere Pro & After Effects is essential. Working knowledge of Final Cut Pro and basic graphic design is a plus. Language: Strong communication skills in both English and Hindi (written and spoken). Production Know-how: Understanding of video editing, basic shooting techniques, special effects, and compositing workflows. Soft Skills: Creative thinker with problem-solving abilities, time management, and an eye for detail. Passion: A genuine interest in personal finance and digital content creation. Benefits: Growth Opportunity : Work alongside leading experts in the field of personal finance. Competitive Compensation : Attractive salary in line with industry standards. Performance Bonus : Annual performance-linked bonus. Open Culture: Work in a collaborative, creative environment where new ideas and initiatives are always welcome.
About the Role: We are looking a detail-oriented Operations Specialist to manage mutual fund operations, investor onboarding, KYC and payment processes. This role involves both online and offline transaction handling, ensuring operational accuracy, regulatory compliance, and process efficiency. You will play a key role in shaping and streamlining backend systems within a fast-paced, evolving environment. Key Responsibilities • Manage mutual fund operational processes, including onboarding, KYC verification, and transactions. • Handle all mutual fund transaction types such as SIPs, Purchases, SWPs, Switches, and STPs. • Process and manage NPS transactions including subscriber registration, contribution processing, and account maintenance. • Coordinate with CRA, KRA, and other entities. • Monitor execution of mutual fund transaction, ensuring correct mapping with AMCs, RTAs, CRA, BSE and NPS platforms. • Reconcile trades and contributions, ensuring timely fund transfers and settlements. • Address investor queries related to KYC, onboarding, mutual fund, and NPS transactions. • Maintain accurate, audit-ready transaction and KYC records. • Collaborate with tech teams for NPS and MF integration. • Drive process improvements and automation in operational workflows. • Respond to internal and external auditor queries. • Ensure end-to-end compliance with SEBI, PFRDA, and internal policy guidelines. • Support team development and performance monitoring, as required. Required Experience and Skills • 2-4 years of experience in mutual fund operations, including transaction processing and investor KYC. • Strong knowledge of SEBI and KYC, Mutual funds, and transaction flows. • Familiarity with platforms like BSE, Protean, RTA, MfCentral, KRA systems, and other third- party integrators. • Experience with API-based system integrations for NPS flows is a strong plus. • Proven experience in managing transaction issues, reconciliations, and compliance documentation. • Prior exposure to handling audits and ensuring regulatory compliance. • Excellent organizational and coordination skills, with a process improvement mindset. • Ability to work in a fast-paced environment and handle cross-functional collaboration. • Team management experience is an added advantage. Job Location Noida, Work from Office
We seek a proactive and customer-centric Customer Experience Associate to join our team. The ideal candidate will manage customer relationships, ensure satisfaction, and identify growth opportunities. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service. Key Responsibilities Serve as the primary point of contact for customers, managing all aspects of the customer relationship. Address and resolve customer concerns efficiently or escalate them when necessary. Proactively identify and suggest improvements in processes to enhance efficiency and customer experience. Recognize opportunities for revenue growth and increased customer retention. Act as the voice of the customer, providing insights internally to drive better service and experience. Ensure compliance with customer agreements and service commitments. Collaborate effectively with teams to support company goals and objectives. Required Skills & Competencies Strong analytical and critical thinking abilities with a sharp, agile mindset. Ability to create structure and processes in areas where they may not yet exist. Adaptability to manage ambiguity and influence positive change. High energy, drive, and urgency in delivering outstanding results. Personal accountability and ownership of tasks and outcomes. Excellent problem-solving and multitasking skills in a fast-paced environment. Strong listening skills and customer-focused approach. Qualifications & Experience Graduate/Undergraduate (Commerce background preferred). Minimum 1 year of experience in an international voice/email/chat blended inbound/outbound process. Knowledge or experience in mutual funds, stocks, or a similar financial sector is highly preferred. Fluency in Hindi and English with excellent verbal and written communication skills. Familiarity with CRM systems and customer service practices. Selection Process Assessment Round Interview Round Operations Round (if required) HR Round Work Schedule & Location Work from Office : Monday to Friday (9:00 AM 6:00 PM) Work from Home : Flexible half-day on Saturdays Sunday OffRole & responsibilities
Role Overview We are seeking a Payments Operations & Optimization Lead to oversee and enhance the end-to-end payment lifecycle. This role sits at the intersection of operations, analytics, compliance, and finance , ensuring a smooth payment experience for our customers and reliable revenue recognition for the business. You will work closely with Customer Service, Technology, Finance, Compliance, and external partners (Razorpay, banks, gateways) to maximize payment success, reduce failures, manage risk, and build robust MIS/reporting frameworks. Key Responsibilities Payment Monitoring & Reliability Track daily success rates, declines, refunds, chargebacks, and settlements across instruments (UPI, cards, NACH, net banking). Build alerts/dashboards for incident detection (downtime, webhook failures, bank issues). Ensure fallback mechanisms and retry logic are well-designed and monitored. Recurring & Renewals Oversee e-mandate/UPI Autopay lifecycle (setup, cancellations, expiries). Optimize renewal capture rates through smart retries and proactive customer communication. Vendor & Gateway Management Liaise with Razorpay, PayU, and other partners on failures, disputes, and escalations. Drive SLA adherence, RCA documentation, and fee/credit negotiations. Regulatory & Compliance Ensure adherence to RBI and SEBI guidelines around KYC, refund timelines, and digital mandates. Maintain awareness of PCI-DSS, data privacy, and security requirements in payments. Risk & Fraud Management Handle chargeback disputes and build processes for fraud monitoring and prevention. Develop tools and reporting to detect suspicious patterns or anomalies. MIS, Analytics & KPIs Build daily, weekly, and monthly reports (Excel, SQL, Power BI, Grafana). Define and track key metrics: success rate, renewal rate, refund SLA compliance, chargeback rate, and revenue leakage prevention . Present actionable insights and dashboards for leadership visibility. Reconciliation & Finance Support Ensure settlements match order/payment records. Track refund timelines and manage reconciliation exceptions. Automation & Process Improvement Enhance internal tools (e.g., automated payment link workflows). Recommend and implement process improvements to reduce manual intervention and improve efficiency. What Were Looking For 4-6 years of experience in payments operations, billing, fintech, or subscription SaaS . Hands-on experience with payment gateways (Razorpay, PayU, ApplePay, etc.) and subscription billing. Strong skills in Excel, SQL, Power BI , and comfort with webhooks/log analysis. Ability to create and manage dashboards (Grafana, PowerBI, Looker, or similar). Strong understanding of e-mandates, UPI Autopay, refunds, settlements, reconciliations, and compliance . Excellent communication skills - capable of writing crisp incident reports, MIS, and vendor updates. Nice to Have: Exposure to automation, APIs, and scripting for workflow improvements. Experience in subscription billing systems. Familiarity with customer service tools (Zoho Desk, Freshdesk). Why Join Us Be the first dedicated payments specialist at Value Researchshape the future of our payment stack. Work on high-impact projects like multi-gateway routing, smart retries, fraud detection, and proactive customer nudges. Collaborate directly with leadership on business-critical metrics (success rate, renewals, revenue assurance, risk management). Exposure to end-to-end ownership : operations + compliance + analytics + finance + customer experience.
Company Description Value Research is a leading provider of independent investment research in India, offering a wide range of products and services to individual investors, investment advisors, asset managers, and media. We connect with investors through our websites, magazines, investment videos, and books, and we are a trusted source for opinion and data on mutual funds. Our insights are regularly featured in leading newspapers, magazines, and TV channels. Role Description This is a full-time on-site role for a Graphic Designer based in Noida. T he role will primarily involve working on magazines , with opportunities to contribute to web and social media design . The role involves collaborating with team members to develop design solutions, ensuring consistency across all visual media, and meeting project deadlines. What You’ll Do Design magazine layouts, infographics, ads, and creatives Work with Adobe InDesign, Illustrator, and Photoshop Ensure quality and timely delivery of designs Present concepts to the team and stakeholders (Bonus) Create illustrations What You’ll Need Degree/Diploma in Design / Visual Communication (or equivalent) Strong portfolio across print and digital design 1-3 years of experience (freshers with strong portfolios welcome) Creativity, attention to detail, and ability to work in a team Location: Noida (Office-based role) Type: Full-time Apply now and grow your career with India’s most trusted name in investments.
About Us Value Research is one of Indias most trusted names in the mutual fund and investment research industry , serving millions of investors and professionals since 1993. Our platforms including valueresearchonline.com , Value Research Fund Advisor , Value Research Stock Advisor and our range of data-driven products — are industry benchmarks, known for reliability, accuracy, and unbiased insights. As we expand our offerings, we are also strengthening how we engage, communicate, and build lasting relationships with our audience. With millions of users visiting our platforms and leveraging our products, effective marketing automation and customer engagement have become integral to delivering seamless, personalized experiences. By combining our brand’s trust with modern marketing practices, we aim to deepen our reach and provide even greater value to investors across India. Job Summary The ideal candidate will have 1-3 years of experience in marketing automation and a strong understanding of email marketing, lead nurturing, and campaign management. Experience with Mautic is highly desirable. Responsibilities Design, implement, and manage marketing automation campaigns using Mautic. Create and optimize landing pages, forms, and email templates. Segment and manage contact lists to ensure targeted and effective communication. Develop and A/B test email campaigns to improve open rates, click-through rates, and conversion rates. Monitor and analyze campaign performance, providing regular reports and insights. Collaborate with the content and sales teams to develop and execute lead nurturing strategies. Stay up-to-date with the latest trends and best practices in marketing automation. Requirements Bachelor's degree in Marketing, Communications, or a related field. 1-3 years of experience in marketing automation. Proven experience with a marketing automation platform (Mautic, HubSpot, Marketo, Pardot, etc.). Strong understanding of email marketing principles and best practices. Experience with HTML/CSS. Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Ability to work independently and manage multiple projects simultaneously. Desirable Skills Experience with Mautic, including installation, configuration, and custom development. Knowledge of lead scoring and lead nurturing models. Experience with CRM systems (Salesforce, HubSpot, etc.). Familiarity with Google Analytics and other web analytics tools. What We Offer Be part of a trusted brand in the mutual fund industry, known for reliability and integrity for over 30 years. Your contributions will power platforms and products used by millions of investors and professionals every single day. Work on our own products and services, not short-term client projects, giving you ownership and long-term impact. Exposure to both stability of legacy systems and the challenge of building next-gen infrastructure with automation and security at its core. Location: Noida (Office based role) Type: Full-time
About Value Research Value Research is one of India’s most respected and trusted investment research firms. For over three decades, we have stood out for our integrity, investor-centric approach, and unwavering commitment to transparency . Our research-driven content empowers millions of investors to make informed financial decisions. Our platforms are essential resources for India's most engaged, affluent, and financially savvy audience. They offer advertisers unparalleled access to decision-makers, high-net-worth individuals, and dedicated long-term investors. Our Media Platforms Value Research's media ecosystem spans digital, print, and events , offering comprehensive solutions for brands to connect with an audience that values financial literacy and quality information: Digital: valueresearchonline.com – India's leading mutual fund and investment information platform with an exceptionally loyal user base. dhanak.com – A dedicated Hindi platform delivering financial knowledge to a rapidly growing vernacular audience. Print: Mutual Fund Insight and Wealth Insight – India’s most trusted investment magazines, providing deep insights into mutual funds and stock markets. They are widely followed by serious investors, financial advisors, and market professionals. Events & Branded Solutions: Customised branding opportunities through high-impact investor events and bespoke content solutions tailored for BFSI and non-BFSI brands. Why Partner with Value Research? Integrity & Trust: Value Research is synonymous with unbiased, transparent financial information. Associating with us enhances your brand's credibility. Engaged & Affluent Audience: Our platforms attract serious investors with high disposable incomes, strong purchasing power, and long-term financial goals. Multi-Platform Presence: Reach your target audience across digital, print, and experiential touchpoints. Tailored Solutions: We create advertising solutions beyond impressions—delivering meaningful engagement and measurable outcomes. Role Overview We are seeking a Payments Operations & Optimization Lead to oversee and enhance the end-to-end payment lifecycle. This role sits at the intersection of operations, analytics, compliance, and finance , ensuring a smooth payment experience for our customers and reliable revenue recognition for the business. You will work closely with Customer Service, Technology, Finance, Compliance, and external partners (Razorpay, banks, gateways) to maximize payment success, reduce failures, manage risk, and build robust MIS/reporting frameworks. Key Responsibilities Payment Monitoring & Reliability Track daily success rates, declines, refunds, chargebacks, and settlements across instruments (UPI, cards, NACH, net banking). Build alerts/dashboards for incident detection (downtime, webhook failures, bank issues). Ensure fallback mechanisms and retry logic are well-designed and monitored. Recurring & Renewals Oversee e-mandate/UPI Autopay lifecycle (setup, cancellations, expiries). Optimize renewal capture rates through smart retries and proactive customer communication. Vendor & Gateway Management Liaise with Razorpay, PayU, and other partners on failures, disputes, and escalations. Drive SLA adherence, RCA documentation, and fee/credit negotiations. Regulatory & Compliance Ensure adherence to RBI and SEBI guidelines around KYC, refund timelines, and digital mandates. Maintain awareness of PCI-DSS, data privacy, and security requirements in payments. Risk & Fraud Management Handle chargeback disputes and build processes for fraud monitoring and prevention. Develop tools and reporting to detect suspicious patterns or anomalies. MIS, Analytics & KPIs Build daily, weekly, and monthly reports (Excel, SQL, Power BI, Grafana). Define and track key metrics: success rate, renewal rate, refund SLA compliance, chargeback rate, and revenue leakage prevention . Present actionable insights and dashboards for leadership visibility. Reconciliation & Finance Support Ensure settlements match order/payment records. Track refund timelines and manage reconciliation exceptions. Automation & Process Improvement Enhance internal tools (e.g., automated payment link workflows). Recommend and implement process improvements to reduce manual intervention and improve efficiency. What We’re Looking For 4–6 years of experience in payments operations, billing, fintech, or subscription SaaS . Hands-on experience with payment gateways (Razorpay, PayU, ApplePay, etc.) and subscription billing. Strong skills in Excel, SQL, Power BI , and comfort with webhooks/log analysis. Ability to create and manage dashboards (Grafana, PowerBI, Looker, or similar). Strong understanding of e-mandates, UPI Autopay, refunds, settlements, reconciliations, and compliance . Excellent communication skills - capable of writing crisp incident reports, MIS, and vendor updates. Nice to Have: Exposure to automation, APIs, and scripting for workflow improvements. Experience in subscription billing systems. Familiarity with customer service tools (Zoho Desk, Freshdesk). Why Join Us Be the first dedicated payments specialist at Value Research—shape the future of our payment stack. Work on high-impact projects like multi-gateway routing, smart retries, fraud detection, and proactive customer nudges. Collaborate directly with leadership on business-critical metrics (success rate, renewals, revenue assurance, risk management). Exposure to end-to-end ownership : operations + compliance + analytics + finance + customer experience.
About Value Research Since 1993, Value Research has been India's most trusted source of mutual fund information. Our rating system is the industry benchmark. Millions of investors rely on our tools, insights, and research to make better financial decisions. Role We are looking for a full-time, office-based Trainee Designer. The role will primarily involve working on magazines, with opportunities to contribute to web and social media design. What Youll Do Design magazine layouts, infographics, ads, and creatives Work with Adobe InDesign, Illustrator, and Photoshop Ensure quality and timely delivery of designs Present concepts to the team and stakeholders (Bonus) Create illustrations What Youll Need Degree/Diploma in Design / Visual Communication (or equivalent) Strong portfolio across print and digital design 01.5 years of experience (freshers with strong portfolios welcome) Creativity, attention to detail, and ability to work in a team Location: Noida (Office-based role) Type: Full-time Apply now and grow your career with India’s most trusted name in investments.
About the Role As a Copy Editor at Value Research, you will be responsible for handling investment-related content for our website and publications. You will work closely with a team of analysts and act as an interface between them and readers. In that capacity, your job will entail not just editing copies for the language but also rewriting, reorganising, simplifying and doing whatever else is required to make them more reader-friendly. Doing this will require a unique combination of skills, which are described below. Its not essential that you have a background in finance. Even if you are working in a different area but you possess the skills described, we would be happy to consider you. Responsibilities Edit and proofread content for clarity, grammar, accuracy Re-write and sharpen stories to make them interesting and reflect a well-structured thought flow Provide suitable headlines, introductions and blurbs Work closely with analysts to understand, rewrite stories and check facts Consistently meet deadlines, respond to edits, and work collaboratively. Key Requirements 1-3 year’s experience in editing and rewriting stories Strong coordination and time management skills; comfortable with deadline-oriented projects Writing skills: Strong command of English Interest in investing and personal finance and willingness to learn more about them