Banker-Authorizer

Job Requirements

Job Requirements

Role/Job Title - Bank Authorizer

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Job Purpose

Roles & Responsibilities

• Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell
• Deliver business target assigned as per performance score card
• Giving the client need based product solutions and in the process aligning client requirements with business specifics.
• Assessing customer propensity and ensuring higher product penetration per relationship.
• Referencing for more business from existing customers.
• Responsible for creating a customer-focused approach for quick resolution of all queries and complaints
• Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
• Assist in closure of all observations on audit report.
• Client relationship management and customer services related to retail banking operations
  

Secondary Responsibilities

• Perform audit and ensure compliance to internal and external regulations and guidelines
• Provide best in-class customer service to become their banking partner of choice
  

Key Success Metrics

• CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.
  

Qualifications

Graduate -

Post Graduate -

Experience

Minimum Number of Years

Industry

Functional Area