Designs develops and tests mainframe COBOL CICS VSAM Experience in reengineering mainframe applications to Microservices will be huge plus Code in the support and implementation of US Liquidity systems and projects Responsible for ensuring code has a high degree of quality and implements with zero defects Support backup for handling production calls related to applications Ensures code for applications adhere to architecture standards risk management and security guidelines Work with Service Delivery Team to diagnose and address underlying system problems and inefficiencies Aid management in communications Minimum 7 years of relevant development life cycle experience in systems and applications management including systemsapplication design 7+ Years Mainframe design and development responsibilities OSMVS MVS utilities CICS VSAM BATCH JCL TSO ISPF COBOL Experience in AGILE concepts and process Show more Show less

Role Description Experience Range: 12+ Years Hiring Locations: Chennai, Trivandrum, Kochi Role Description We are seeking an experienced Data Architect with a robust background in SQL, T-SQL, data modeling, and cloud data solutions to lead the design and implementation of enterprise data strategies. The ideal candidate will have hands-on experience in the Health Payer domain , with a preference for familiarity with FACETS or similar platforms . This role combines deep technical expertise with leadership, innovation, and stakeholder management. Responsibilities Data Architecture & Strategy Design scalable, secure, and high-performance data architectures. Lead development of long-term data strategy and short-term tactical data solutions. Define and implement governance frameworks, metadata accuracy protocols, and regulatory compliance measures. Data Modeling & Optimization Develop logical and physical data models across systems and platforms. Perform gap analysis and align architecture to business and technical goals. Define systems/subsystems that support program goals. Cloud & Infrastructure Deploy and optimize data tools in AWS, Azure, or GCP. Collaborate with DevOps/Cloud teams to ensure performance, scalability, and cost-efficiency. Team Leadership & Mentoring Lead and mentor a team of 15+ engineers. Facilitate onboarding, training, and skill-building. Drive solution architecture best practices. Stakeholder & Project Management Collaborate with business owners, architects, and cross-functional teams. Define NFRs, evaluate trade-offs, and support project estimation and planning. Identify technical risks and develop mitigation strategies. Innovation & Thought Leadership Participate in technical forums and share knowledge across teams. Explore new tools and frameworks, and contribute to IP/reusable components. Lead PoC development and beta testing of new service offerings. Operational Excellence Automate and optimize data workflows. Document and track architectural decisions. Evaluate solutions through audits and performance metrics. Mandatory Skills 12+ years in IT with at least 3 years as a Data Architect. Expert-level in SQL, T-SQL, and relational database systems. 3+ years of hands-on data modeling and database design. Strong understanding of ETL processes, data governance, and data integration frameworks. Experience in cloud platforms: AWS, Azure, or GCP. Knowledge of data warehouse, Hadoop, data analytics, and transformation tools. Certification in Big Data/Architect track (AWS/Azure/GCP). Good To Have Skills Experience in the Health Payer domain (FACETS preferred). Knowledge of Hadoop technologies (Hive, Pig, MapReduce). Exposure to data visualization, streaming, and NoSQL databases. Proficiency in Python, Java, and tools like PowerPoint, Visio. Experience with UNIX, Windows, and backup/archival software. Soft Skills Strong analytical and problem-solving abilities. Creativity in solution development. Attention to detail and quality-focused mindset. Excellent communication and stakeholder management skills. High resilience and self-learning capability. Leadership, mentoring, and performance management skills. Skills Solution Architecture,Mysql,Database,Healthcare Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Key Responsibilities: Backup Infrastructure Management: Manage and maintain backup solutions in Dell Networker tool, and associated hardware (e.g., tape libraries, disk arrays). Oversee the configuration, testing, and monitoring of backup systems. Ensure efficient backup performance, reducing backup windows and improving data throughput. Data Integrity & Compliance: Verify the integrity and consistency of backup data to prevent data corruption or loss. Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, etc.) for data retention and protection. Audit and document backup processes to ensure they meet internal security and operational standards. Troubleshooting and Support: Provide expert-level support for backup-related issues, including troubleshooting failed backups and recovery operations. Resolve complex issues with backup software, hardware, and network connectivity. Assist with root cause analysis of backup failures, working with vendors and internal teams for resolution. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise : Minimum of 4 years of experience in system Dell Networker backup administration, disaster recovery, and data protection Should Have technical experience in Dell Networker. Proven experience with Dell Networker enterprise-grade backup solutions Extensive experience in managing backup and restore processes for critical business applications, databases, and virtualized environments (VMware, Hyper-V). Design, implement, and maintain comprehensive backup and recovery strategies for on-premises, hybrid, and cloud environments. Ensure backup solutions meet business requirements for data protection, security, and compliance. Lead efforts to automate backup processes and integrate with disaster recovery solutions. Implement and manage backup monitoring tools to proactively identify backup failures, missed jobs, and performance bottlenecks. Generate and review backup performance and status reports, providing actionable insights to management. Establish alerting systems for failed backups or incomplete backup jobs. Create and maintain detailed documentation on backup and recovery procedures, schedules, and architecture. Review and improve backup processes to ensure scalability, reliability, and efficiency. Maintain disaster recovery documentation for business continuity planning. Preferred Professional and Technical Expertise: Deep understanding of backup and recovery methodologies (full, incremental, differential, etc.). Strong knowledge of disaster recovery planning, business continuity, and high availability solutions. Experience with cloud backup solutions (e.g., AWS Backup, Azure Backup, or similar). Familiarity with database backups (e.g., SQL Server, Oracle, MySQL) and application-specific backup strategies. Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Python). Knowledge of storage technologies (SAN, NAS, DAS) and virtualization platforms. Experience with backup performance tuning, such as optimizing storage utilization and reducing backup windows. Excellent written and verbal communication skills, with the ability to present technical information to non-technical stakeholders. Strong attention to detail and ability to manage multiple priorities. Ability to work independently as well as in a collaborative team environment. Capacity to mentor junior team members and share best practices. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Company Description Alphaneon Studioz is an OTT platform that streams Movies, Web Series, TV Shows, Music, Short Films, and Trailers. They are known for being the architect of imagination, transforming visions from concept to creation. Role Description This is a full-time on-site role for a Desktop Support Engineer located in Mumbai. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, printers, troubleshooting, and computer hardware also, networking and server handeling and management. Qualifications Desktop Computers and Computer Hardware skills Technical Support and Troubleshooting skills Printer Support skills Networking Solutions Server Management and Maintenance. (Server Data Backup) Strong problem-solving abilities Excellent communication skills Ability to work effectively in a team environment Experience in a similar role is a plus Bachelor's degree in Computer Science or related field Show more Show less

Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise . Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Proficient in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas. databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Automation tools and programming such as Ansible and Python Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Apply Now Job Title Contractor II Job Description The Server Support Engineer II is responsible for the build out, support, maintenance, and troubleshooting of our rapidly changing infrastructure environment. Success in this position requires a self-starter who understands the dynamics of IT and has an extensive, hands-on background in server support, remote datacentre management and troubleshooting as well as the technical expertise to perform and contribute to new implementations. This role will take charge of issues for on-and-off site network users in a Call Centre or Business Centre through LAN, applications and hardware support and provide solution to issues. Responsible for moves, additions and changes to software, hardware and network as they relate to office space reorganization, facilities relocation or facilities start-up. Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to Operating Systems and non-OS vendor application requiring the ability to research, analyses and resolve problems effectively to meet established performance metrics for Windows platform. Maintain documented (e.g. Back-up, Disaster Recovery) procedures for Windows Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Must be available and be flexible on work timing for on-call to work with remote engineers when required during non-business hours and on weekends. Will be required to work at more than one site as need arises. Primary Skills - Active Directory, DNS, DHCP, Virtualization (VMWARE & HyperV), Server Patching (Bigfix), Server VA remediation, Good Communication Skills. Essential Duties & Responsibilities Primary Skills - Active Directory, DNS, DHCP, Virtualization (VMWARE & HyperV), Server Patching (Bigfix), Server VA remediation, Good Communication Skills Manage server infrastructure & operational team including but not limited to Server, Virtualization, Storage, including Backup. Define, execute and deliver operational transformational service strategies for servers and storages, resulting in operational excellence and best in class services Ensure Operations and Service Delivery, strives to improve the service, achieve operational excellence, highly customer and process focused Drive the efficiency and effectiveness of the outage incident management process Monitor the effectiveness of outage incident management and making recommendations for process improvement Ensure immediate response to outage bridges, provide technical guidance to ensure timely resolution is given. Ensure accurate outage status alerts are sent on timely basis. Ensure documentation of RCA, corrective actions are defined and carried out as per ITIL standards. Direct involvement in incidents or problems (irrespective of priority) that cause service impact and acts as escalation point for incidents not being resolved in a timely manner. Document SOPs, PNP, KTs etc. to ensure smooth operations. Responsible for overall system and infrastructure availability and develop a resilient infrastructure to reduce failures. Ensures that systems, processes and methodologies are maintained, followed to ensure effective monitoring, control and support of service delivery. Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures. Implement upgrades needed to maintain service levels. Participate in DR or BCP activities. Ensuring the project is implemented within contractual obligations and regulatory requirements. Ensure service request SLA’s are met by working on ticket on timely basis. Monitor and respond to team emails and respond appropriately. Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements English (Required) Time Type Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now Show more Show less

Prepare Technical design/ impact analysis Conduct review of code/test plan and test results Coding & unit testing Testing Support in system integration & User acceptance testing. Release preparation Contribute in Non Functional requirement Performance testing, Security testing Post implementation Support Backup for Technical lead at project level meeting & discussions with stakeholder & other IT team Guide Junior team member Worked on multiple projects simultaneously Between 5-8 years of IT experience Must have Software development & maintenance using SDLC & AGILE methodology Experienced in doing Technical design (program level) Experienced on ISeries platform using CLLE, RPGLE, DB2/400, SQL Worked on programming using SQL RPG and Free format RPG Worked on tools JIRA, RDI (coding), RTC & ARCAD (software change control), Jenkins, HP Quality Centre, GSD Worked on programming using MQ Strong Analytical skills Self starter, take ownership and flexible Able to work under tight deadline and do multi tasking Team player Good in interpersonal and communication skills Prefer to have Worked on Restful API development using IWS on ISeries platform Worked on test automation tools (RPGunit, Xframework, TOSCA etc) Worked on programming using Connect Direct or SFTP Worked on Banking application Show more Show less

Job Summary JOB DESCRIPTION We are looking for an Assistant Manager to work with our Asia Pacific Quote team. This role is responsible to manage, train and ensure optimum support for Asia pacific centralized Budgetary Quote Support team, Nippon Fisher Quote support team, Industry Support team, Inter BU team, VSO, Inter-CO and AP Life cycle Services Support team. Perform Sizing and selection of control valves using proprietary FisherFirst2 software. Prepare Technical and Commercial Quote, technical deviations' list, generate reports, drawings. Contact GIS teams for any technical/special price requirements will be an added responsibility of certain Key Project as individual contributor in addition to Managing the team. In This Role, Your Responsibilities Will Be: Leading a team of engineers, guiding and mentoring them. Train New hires and integrate them into the Asia Pacific quote support team. Liase with LBP, Sales office, Singapore SD&S, Regional Sales to understand the requirements and deliver the quote and support accordingly. Identify key talents from the team for organization review and backup plans. Constantly liaise with collaborators with eye for new opportunities for Engineers and organization. Support Error Check for Engineers and act as Final Critical issue point for the entire team’s support from collaborators. Apart from team management, as an Individual contributor you will also be responsible to Review and prepare project guidelines for quotations based on technical specification on need basics. Drive MIB based product selection for quotes. Maintain record and send in monthly report to collaborators. Who You Are: You have a breakthrough thinking with a can-do attitude. You have a desire to work in an inclusive environment, proactively work across the organization to establish and achieve common goals. You actively assist in any assigned bid activities, to guarantee that the customer specifications are accurately understood, and that innovative and cost-efficient solutions are proposed. For This Role, You Will Need: A degree in engineering and experience in leading the team. Hands on knowledge and experience of control valves sizing & selection. Good interpersonal and communication skills Creating portfolios as evidence for your competency element as part of structured continued further education in engineering. Awareness of internal and industry standards as related to position responsibility (preferred). Preferred Qualifications That Set You Apart: Degree in Mechanical/Instrumentation/Chemical/Metallurgical Engineering. Minimum 8-9 years of experience in control valves. Strong interpersonal skills and able to pitch the solution for applications. Excellent written and verbal communication skills. Ready to take up any new challenges. Experience in Handling large projects and Inhouse engineering experience. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please. Show more Show less

About Bessium: Bessium Energy and Solutions is a Make-in-India leader in lithium-ion battery module manufacturing, serving BESS, EV, UPS, and telecom industries. We are committed to operational excellence, innovation, and digitization to enable sustainable energy solutions. Role Overview: We are looking for a proactive and experienced IT Manager to lead the planning, implementation, and management of IT systems across our manufacturing and corporate operations. The ideal candidate will align IT infrastructure and software with business goals, ensuring data security, operational efficiency, and scalability as we grow. Key Responsibilities: 1. IT Infrastructure & Operations Manage installation, maintenance, and upgrade of hardware (servers, workstations, networking equipment). Oversee LAN/WAN setup, internet connectivity, CCTV integration, and EPBX/VOIP systems. Ensure robust data backup, cybersecurity, firewall, and antivirus measures. 2. Software Systems & Integration Oversee implementation and management of MES, ERP, barcode-based tracking, and inventory systems. Ensure smooth integration between production software, QC tools, and analytics dashboards. Coordinate with vendors for IT tools and automation software licensing, renewals, and SLAs. 3. IT Support & Security Provide Level 1 & Level 2 support across departments (Production, Quality, Stores, HR, Admin). Implement and audit cybersecurity protocols including access control, endpoint protection, and user training. Monitor data integrity, prevent unauthorized access, and maintain IT compliance logs. 4. Digital Transformation Identify and implement IT solutions to streamline workflows and reduce manual errors. Support automation initiatives across departments using cloud-based platforms and real-time dashboards. Collaborate with leadership to drive digital culture and data-driven decision-making. Qualifications: Education: B.E./B.Tech in Computer Science, IT, or related field. MCA or certifications (e.g., CCNA, Azure, ITIL) are a plus. Experience: 2-4 years in IT management, preferably in a manufacturing or energy-focused environment. Key Skills: Strong command over networking, data security, Windows/Linux servers. Experience with MES/ERP systems (e.g., Tally). Familiarity with barcode systems, surveillance integration, and cloud platforms (AWS/Azure). Excellent troubleshooting, documentation, and project management skills. Preferred: Experience in implementing traceability systems in factories. Familiarity with ISO 27001, data privacy regulations, and industry-specific compliance (e.g., telecom, energy). Why Join Bessium? Lead tech enablement in one of India’s fastest-growing energy storage companies. Be part of a lean and agile leadership team driving India’s energy transition. Opportunity to build systems from the ground up with real ownership and innovation. To Apply: Send your resume and a short write-up on your most impactful IT project to reachus@bessium.com Subject Line: Application – IT Manager Show more Show less

Prepare Technical design/ impact analysis Conduct review of code/test plan and test results Coding & unit testing Testing Support in system integration & User acceptance testing. Release preparation Contribute in Non Functional requirement Performance testing, Security testing Post implementation Support Backup for Technical lead at project level meeting & discussions with stakeholder & other IT team Guide Junior team member Worked on multiple projects simultaneously Between 5-8 years of IT experience Must have Software development & maintenance using SDLC & AGILE methodology Experienced in doing Technical design (program level) Experienced on ISeries platform using CLLE, RPGLE, DB2/400, SQL Worked on programming using SQL RPG and Free format RPG Worked on tools JIRA, RDI (coding), RTC & ARCAD (software change control), Jenkins, HP Quality Centre, GSD Worked on programming using MQ Strong Analytical skills Self starter, take ownership and flexible Able to work under tight deadline and do multi tasking Team player Good in interpersonal and communication skills Prefer to have Worked on Restful API development using IWS on ISeries platform Worked on test automation tools (RPGunit, Xframework, TOSCA etc) Worked on programming using Connect Direct or SFTP Worked on Banking application Show more Show less

Prepare Technical design/ impact analysis Conduct review of code/test plan and test results Coding & unit testing Testing Support in system integration & User acceptance testing. Release preparation Contribute in Non Functional requirement Performance testing, Security testing Post implementation Support Backup for Technical lead at project level meeting & discussions with stakeholder & other IT team Guide Junior team member Worked on multiple projects simultaneously Between 5-8 years of IT experience Must have Software development & maintenance using SDLC & AGILE methodology Experienced in doing Technical design (program level) Experienced on ISeries platform using CLLE, RPGLE, DB2/400, SQL Worked on programming using SQL RPG and Free format RPG Worked on tools JIRA, RDI (coding), RTC & ARCAD (software change control), Jenkins, HP Quality Centre, GSD Worked on programming using MQ Strong Analytical skills Self starter, take ownership and flexible Able to work under tight deadline and do multi tasking Team player Good in interpersonal and communication skills Prefer to have Worked on Restful API development using IWS on ISeries platform Worked on test automation tools (RPGunit, Xframework, TOSCA etc) Worked on programming using Connect Direct or SFTP Worked on Banking application Show more Show less

Prepare Technical design/ impact analysis Conduct review of code/test plan and test results Coding & unit testing Testing Support in system integration & User acceptance testing. Release preparation Contribute in Non Functional requirement Performance testing, Security testing Post implementation Support Backup for Technical lead at project level meeting & discussions with stakeholder & other IT team Guide Junior team member Worked on multiple projects simultaneously Between 5-8 years of IT experience Must have Software development & maintenance using SDLC & AGILE methodology Experienced in doing Technical design (program level) Experienced on ISeries platform using CLLE, RPGLE, DB2/400, SQL Worked on programming using SQL RPG and Free format RPG Worked on tools JIRA, RDI (coding), RTC & ARCAD (software change control), Jenkins, HP Quality Centre, GSD Worked on programming using MQ Strong Analytical skills Self starter, take ownership and flexible Able to work under tight deadline and do multi tasking Team player Good in interpersonal and communication skills Prefer to have Worked on Restful API development using IWS on ISeries platform Worked on test automation tools (RPGunit, Xframework, TOSCA etc) Worked on programming using Connect Direct or SFTP Worked on Banking application Show more Show less

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements. Come join us in delivering better outcomes for our clients around the world! At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team #MID_SENIOR_LEVEL What is a Senior Engineer-Active Directory responsible for? We seek a Senior Engineer to lead the design, implementation, and support of Microsoft Active Directory (AD), AD backup and recovery, Entra (Azure AD), DNS, and Azure application registration services. The candidate will ensure secure, scalable identity and access management (IAM) and network services, collaborating with cross-functional teams to enhance efficiency and security. Infrastructure Engineers analyze, design, install, configure, and modify IT infrastructure solutions. They plan capacity improvements, work on complex problems requiring evaluation of multiple factors, and exercise independent judgment within defined policies. They lead or provide expertise to project teams, participate in process improvements, and collaborate with other engineers, operations, development staff, and vendors. They also develop and maintain documentation for infrastructure planning, operational use, and support. What are the ongoing responsibilities of Senior Engineer-Infrastructure? As part of the Platform engineering team, we are looking for a highly skilled and experienced Senior Engineer to lead the design, implementation, and maintenance of enterprise-level Microsoft Active Directory, Microsoft Entra (Azure AD), and DNS solutions. The ideal candidate will have extensive expertise in managing identity, access in complex IT environments. This role involves collaborating with cross-functional teams to ensure secure, scalable, and highly available directory and DNS services, driving innovation, and adhering to industry best practices. The Infrastructure Engineer provides broad technical expertise and solutions focused on delivering high-quality services. Our services scale globally, are highly available, and resilient with a focus on business continuity. The role works closely with application development, DevOps, and CloudOps to design, engineer, and operate systems while establishing guidelines that align infrastructure with enterprise architecture standards and advance towards a self-serviceable environment. Collaboration with application development groups to understand their information and data needs is essential, along with partnering with DevOps, Architecture, Application Development, Testing, and Operations, as well as Cloud Architecture and Engineering teams, to enable solutions while promoting reliability engineering principles through self-service and automation. Key Responsibilities Strong ownership, and collaboration demonstrated through communication Experience in designing, managing, and scaling systems in public, private, or hybrid cloud environment Ability to design, author, and release code, provide coding guidance/review and create documentation Acute drive to automate manual operations and to improve through iteration Architect, deploy, and maintain Microsoft Active Directory environments, including multi-domain and multi-forest configurations. Manage and troubleshoot Active Directory replication, OU structures, trusts, schema extensions, and Group Policies. Perform upgrades, patch management, and health checks for AD infrastructure. Implement and maintain AD replication and disaster recovery strategies. Perform routine AD backup validation and testing for disaster scenarios. Ensure swift recovery and business continuity in case of AD failures or data corruption. Design and manage hybrid identity environments, integrating on-premises AD with Azure AD. Configure and manage identity services, including Conditional Access, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). Ensure seamless integration of Microsoft Entra ID with SaaS, IaaS, and PaaS services. Develop policies for identity lifecycle management and role-based access control (RBAC). Manage and configure Azure AD application registrations and enterprise applications. Define API permissions, certificates, and secrets for app integrations. Troubleshoot application registration issues and optimize integration processes. Administer and troubleshoot enterprise DNS environments, including internal and external DNS configurations. Optimize DNS zones, records, and replication strategies to ensure high availability and performance. Design and implement backup and disaster recovery strategies for Active Directory. Perform root cause analysis and remediation of AD and DNS-related issues. Excellent troubleshooting and problem-solving skills with desire to fix things, lead by example Experience with scale testing, disaster recovery, and capacity planning What ideal qualifications, skills & experience would help someone to be successful? Bachelor’s and/or master’s degree in computer science, Computer Engineering, or related technical discipline Minimum 10 years of experience in IT, with at least 5 years specializing in Active Directory and DNS. Deep knowledge of Microsoft Active Directory, including, replication, authentication protocols (Kerberos, LDAP and NTLM), and trust relationships. Experience in securing and optimizing large-scale directory environments. Hands-on experience with Microsoft Entra (Azure AD) and hybrid identity solutions. Expertise in DNS administration and troubleshooting, including BIND and Microsoft DNS. Hands-on experience with Azure AD application registrations, OAuth, OpenID Connect, and API integrations. Proficiency in scripting languages (e.g., PowerShell) for automation and configuration management. Familiarity with related technologies such as DHCP, PKI, and NTP. Excellent written and verbal communication skills with users, management, technical and non-technical teams Demonstrated experience and expertise influencing to business decision-makers by reinforcing the value of solutions Ability to quickly learn new and existing technologies with strong problem-solving skills Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights Of Our Benefits Include Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents) Life insurance for protection of employees’ families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. Show more Show less

Job Description: We are seeking an experienced system/software architect to lead the design of a USB-based backup and recovery platform. You will define the system architecture, oversee integration between core modules (snapshot, compression, encryption, USB binding), and work closely with developers to ensure scalable and secure design. Responsibilities: Design high-level and low-level architecture for disk snapshotting, delta storage, and recovery engine Define integration of USB bootable environment with backup tools Provide guidance on compression and block-level optimization techniques Ensure scalability, security, and performance of system Requirements: 5+ years experience as a software/system architect Strong knowledge of Windows internals, file systems (NTFS, FAT32), and block-level disk access Experience in backup/imaging tools (e.g., Macrium, Acronis, VSS) Familiarity with USB boot environments (WinPE, GRUB) Strong documentation and team communication skills Show more Show less

We’re hiring a Technical Support Specialist to ensure exceptional client service. Ideal candidates have strong IT support experience and expertise in cybersecurity, cloud solutions, backup, networking, and security. Responsibilities Assist in resolving technical issues under the guidance of senior team members, ensuring efficient and timely resolution of support tickets. Address routine customer inquiries and escalate complex issues to the appropriate support level. Maintain accurate records of support requests and solutions to contribute to the knowledge base. Work closely with team members and other departments to support new product updates and releases. Participate in training programs to develop technical skills and knowledge of company solutions. Support the team in meeting service level agreements (SLAs) and ensuring customer satisfaction. Assist in gathering and analyzing support metrics to identify trends and improve efficiency. Continuously build knowledge of cybersecurity, cloud solutions, and networking technologies. Qualifications: 3-5 years of experience in IT Support / Product Support or a related field. Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Foundational troubleshooting skills with basic knowledge of operating systems, databases, and networking. Exposure to Datacenter operations, Backup/Disaster Recovery, Security, Cloud solutions, Hardware & Networking, and Virtualization Technologies is an advantage. Relevant certifications such as CompTIA A+, ITIL Foundation, or similar are a plus. Strong communication, problem-solving, and interpersonal skills. Ability to adapt and manage tasks under guidance in a fast-paced environment. Willingness to learn and develop skills in delivering quality support services. Understanding of customer service principles and a professional approach to handling support queries. Show more Show less

Role Description Key Responsibilities: Interpersonal & Communication Skills Demonstrate strong interpersonal skills with the ability to interact effectively with different teams and customers. Exhibit excellent written and verbal communication skills, including email etiquette. Analytical mindset to understand and address customer issues, with a focus on the bigger picture. Follow Standard Operating Procedures (SOPs) and ensure timely escalation of s within the defined Service Level Agreements (SLAs). Networking Utilize basic network commands to troubleshoot desktop and laptop connectivity issues. Server Management Proficient in operating system commands and utilities, with a basic understanding of virtualization and server/client OS installations. Provide support for tasks such as OS installation, user-level commands, and local user/group management. Assist with software installations and basic patch management tasks. Storage & Backup Management Monitor enterprise storage and backup solutions to ensure optimal performance. Proficient in storage and backup monitoring and resolution. Utilize ticketing tools for issue tracking and resolution. Database Management Modify or create queries to meet business requirements. Possess data modeling skills and understand the differences between OLTP and Data Warehouse applications. Knowledge of storage hardware and management techniques used in managing storage. Optimize tables to minimize space usage and improve efficiency. End-User Computing Support Handle end-user calls and manage ticketing tools to resolve issues promptly. Manage Active Directory (AD) and Antivirus software to ensure security and compliance. Demonstrate strong troubleshooting skills to resolve technical issues efficiently. Skills Technical Support, Service Desk, Active Directory Show more Show less

The rise of remote work has revolutionized the job market, offering unprecedented flexibility for professionals across industries. Among the most accessible and in-demand opportunities are remote call center jobs, which allow individuals to provide customer service, sales, or technical support from the comfort of their homes. This comprehensive guide explores the top remote call center jobs hiring now, the skills required, the benefits of working from home, and tips to land your ideal role. Whether you’re a seasoned professional or new to the workforce, this guide will help you navigate the world of remote call center opportunities in 2025. Why Choose Remote Call Center Jobs? Education Remote call center jobs are an excellent fit for those seeking flexibility, work-life balance, and the ability to work from anywhere. These roles are particularly appealing due to their accessibility, as many require minimal formal education and offer robust training programs. Here’s why remote call center jobs are gaining popularity: Flexibility: Work from home, set your own schedule in some cases, and avoid long commutes. Accessibility: Many positions require only a high school diploma or equivalent, making them ideal for entry-level candidates. Variety: Roles range from customer service to technical support and sales, catering to diverse skill sets. Growth Opportunities: Companies often provide training and career advancement paths, allowing employees to move into supervisory or specialized roles. Cost Savings: Eliminate commuting costs, professional attire expenses, and workplace-related expenditures. With companies increasingly embracing remote work, the demand for remote call center professionals continues to grow. Below, we dive into the top remote call center jobs hiring now, complete with insights on what each role entails and how to succeed. Top Remote Call Center Jobs Hiring in 2025 The remote call center industry offers a variety of roles to suit different interests and skill levels. Below are some of the top positions currently in demand, based on recent job postings and industry trends. Customer Service Representative Customer service representatives (CSRs) are the backbone of call center operations, handling customer inquiries, resolving issues, and ensuring a positive experience. These roles are ideal for those with strong communication skills and a passion for helping others. Key Responsibilities: Answer customer calls and emails promptly. Resolve complaints and process orders or returns. Provide product or service information to enhance customer satisfaction. Document interactions in customer relationship management (CRM) systems. Skills Required: Excellent verbal and written communication. Problem-solving and conflict-resolution abilities. Familiarity with CRM software (e.g., Salesforce, Zendesk). Patience and empathy in handling customer concerns. Companies Hiring: UnitedHealth Group, ModSquad, Language Services Associates (LSA). Technical Support Specialist Technical support specialists assist customers with troubleshooting software, hardware, or service-related issues. These roles often require a basic understanding of technology and are perfect for tech-savvy individuals. Key Responsibilities: Diagnose and resolve technical issues via phone, email, or chat. Guide customers through step-by-step solutions. Escalate complex issues to higher-level support teams. Maintain detailed records of technical issues and resolutions. Skills Required: Knowledge of computer systems, software, or specific products. Strong analytical and problem-solving skills. Ability to explain technical concepts in simple terms. Familiarity with remote desktop tools and ticketing systems. Companies Hiring: Apple, Amazon, Dell Technologies. Sales Representative Remote sales representatives focus on generating leads, closing deals, and maintaining client relationships. These roles are ideal for persuasive communicators with a knack for sales. Key Responsibilities: Make outbound calls to prospective customers. Present products or services to meet client needs. Follow up on leads and maintain sales pipelines. Achieve sales targets and report performance metrics. Skills Required: Strong negotiation and persuasion skills. Ability to build rapport with clients. Knowledge of sales techniques and CRM tools. Self-motivation and goal-oriented mindset. Companies Hiring: Salesforce, PEAK6 Investments, ADP. Virtual Receptionist Virtual receptionists handle administrative tasks such as scheduling appointments, answering calls, and providing customer support. These roles are great for organized individuals with strong multitasking abilities. Key Responsibilities: Manage incoming calls and route them to appropriate departments. Schedule appointments and maintain calendars. Respond to customer inquiries via email or chat. Perform light data entry and administrative tasks. Skills Required: Excellent organizational and time-management skills. Professional phone etiquette. Proficiency in scheduling software and Microsoft Office. Ability to multitask in a fast-paced environment. Companies Hiring: Smith.ai, AnswerConnect, Ruby Receptionists. Bilingual Customer Service Agent Bilingual agents provide customer support in multiple languages, catering to diverse customer bases. These roles are in high demand as companies expand globally. Key Responsibilities: Communicate with customers in English and another language (e.g., Spanish, French). Handle inquiries, complaints, and orders in a multilingual setting. Translate customer feedback or documentation as needed. Ensure cultural sensitivity in customer interactions. Skills Required: Fluency in at least two languages. Strong communication and interpersonal skills. Cultural awareness and adaptability. Familiarity with translation tools (optional). Companies Hiring: Language Services Associates, Concentrix, Teleperformance. Skills And Qualifications For Remote Call Center Jobs While many remote call center jobs are entry-level, certain skills and qualifications can set you apart from other candidates. Here’s what employers typically look for: Communication Skills: Clear, professional, and empathetic communication is essential for customer-facing roles. Technical Proficiency: Familiarity with call center software, CRMs, and basic computer troubleshooting is often required. Problem-Solving Abilities: The ability to think on your feet and resolve issues efficiently is critical. Time Management: Remote work requires self-discipline and the ability to manage tasks independently. Customer Focus: A genuine desire to help customers and improve their experience is key. Home Office Setup: A quiet workspace, reliable internet, and a computer with a headset are typically required. Some roles may require specific qualifications, such as a high school diploma or relevant certifications (e.g., customer service or IT certifications). However, many companies offer comprehensive training to help new hires succeed. Benefits Of Working In a Remote Call Center Remote call center jobs offer numerous advantages that make them appealing to a wide range of professionals. Here are some key benefits: Work-Life Balance: Flexible schedules allow you to balance work with personal commitments. No Commute: Save time and money by working from home, reducing stress and expenses. Global Opportunities: Many companies hire remotely worldwide, expanding your job prospects. Career Growth: Opportunities for advancement into supervisory or specialized roles are common. Technology-Driven Environment: Gain experience with cutting-edge tools and software used in customer service and sales. Additionally, remote call center jobs often come with competitive salaries and benefits, including health insurance, paid time off, and performance bonuses, depending on the employer. How To Land a Remote Call Center Job Securing a remote call center job requires preparation and a strategic approach. Follow these steps to increase your chances of success: Update Your Resume Tailor your resume to highlight relevant skills, such as customer service experience, communication abilities, and technical proficiency. If you’re new to the field, emphasize transferable skills like problem-solving or multitasking. Ensure your resume is ATS-friendly by including keywords from the job description. Build a Professional Online Presence Create or update your LinkedIn profile to showcase your skills and experience. Join remote work communities on platforms like LinkedIn or Reddit to network with professionals and learn about job openings. Develop Relevant Skills Consider taking online courses in customer service, sales techniques, or CRM software through platforms like Coursera or Udemy. These can enhance your resume and demonstrate your commitment to professional growth. Prepare for Remote Interviews Remote interviews require the same preparation as in-person ones. Practice common interview questions, test your technology (e.g., webcam, microphone), and ensure a professional background for video calls. Search on Reputable Job Boards Use trusted job boards to find legitimate remote call center opportunities. Some of the best platforms include: FlexJobs: Specializes in remote and flexible jobs, with a focus on quality listings. Indeed: Offers thousands of remote call center jobs with filters for location and experience level. SimplyHired: Features a wide range of remote jobs with salary insights and reviews. NoDesk: Curates remote jobs from top companies, ideal for digital nomads. Avoid Scams Be cautious of job postings that promise high pay for minimal work or require upfront fees. Stick to reputable companies and verify job listings through official websites or trusted platforms. Top Companies Hiring for Remote Call Center Jobs Several Companies Are Known For Consistently Offering Remote Call Center Opportunities. Below Are Some Top Employers To Consider In 2025, Based On Recent Job Postings And Industry Reputation UnitedHealth Group: Offers remote customer service and sales roles with comprehensive benefits. ModSquad: Specializes in digital engagement, hiring for customer support and moderation roles. Language Services Associates (LSA): Focuses on bilingual customer service and translation roles. Apple: Hires remote technical support specialists (At Home Advisors) to assist with product troubleshooting. Amazon: Offers a variety of customer service roles, including seasonal and full-time positions. PEAK6 Investments: Provides opportunities in sales and customer support with a focus on technology-driven solutions. These companies often provide training, competitive pay, and opportunities for career advancement, making them excellent choices for remote call center professionals. Challenges of Remote Call Center Jobs and How to Overcome Them While remote call center jobs offer many benefits, they also come with challenges. Here’s how to address common obstacles: Isolation: Working from home can feel isolating. Combat this by joining virtual team meetings, engaging in online communities, or scheduling regular check-ins with colleagues. Distractions: A home environment may have distractions like family or pets. Set up a dedicated workspace and establish boundaries during work hours. Technical Issues: Ensure a reliable internet connection and have backup equipment (e.g., a spare headset) to avoid disruptions. Self-Discipline: Stay motivated by setting daily goals, using productivity tools like Trello or Asana, and maintaining a consistent schedule. By proactively addressing these challenges, you can thrive in a remote call center role and enjoy the benefits of working from home. Tips for Success in Remote Call Center Jobs To excel in a remote call center position, consider the following tips: Invest in a Quality Home Office Setup: A comfortable chair, a reliable headset, and high-speed internet are essential for productivity. Practice Active Listening: Pay close attention to customers’ needs to provide personalized solutions. Stay Updated on Industry Trends: Follow call center blogs, webinars, and training programs to enhance your skills. Leverage Technology: Familiarize yourself with tools like Zoom, Slack, and CRM platforms to streamline communication and task management. Seek Feedback: Regularly ask for feedback from supervisors to improve your performance and grow professionally. Conclusion – Remote Call Center Jobs Remote call center jobs offer a fantastic opportunity to work from home while building a rewarding career. With a variety of roles available—ranging from customer service to technical support and sales—there’s something for everyone, regardless of experience level. By honing your communication skills, leveraging reputable job boards, and preparing thoroughly for interviews, you can land a remote call center job that aligns with your goals. The flexibility, cost savings, and growth potential make these roles an excellent choice for anyone looking to thrive in the remote work landscape of 2025. Start your journey today by exploring the opportunities listed above and taking the first step toward a fulfilling remote career. Also Read: Remote Dental Billing Jobs You Can Do From Home (U.S. Guide) FAQs – Remote Call Center Jobs What qualifications do I need for a remote call center job? Most remote call center jobs require a high school diploma or equivalent, strong communication skills, and a reliable home office setup. Some roles may prefer experience or certifications in customer service or specific software. Do remote call center jobs provide training? Yes, many companies, such as UnitedHealth Group and ModSquad, offer comprehensive training programs to help new hires succeed, even with limited experience. What equipment do I need to work from home? You’ll typically need a computer, high-speed internet, a headset with a microphone, and a quiet workspace. Some employers may provide equipment or reimburse costs. Are remote call center jobs full-time or part-time? Both options are available. Companies like FlexJobs and SimplyHired list full-time, part-time, and freelance remote call center roles to suit different schedules. Can I work as a bilingual agent without prior experience? Yes, many companies hire bilingual agents with no prior experience, provided you’re fluent in the required languages and have strong communication skills. Training is often provided. How much can I earn in a remote call center job? Salaries vary by role and company. Customer service representatives typically earn $30,000–$50,000 per year, while technical support or sales roles may pay $40,000–$70,000 or more. Are there opportunities for career advancement? Yes, many companies offer paths to supervisory, managerial, or specialized roles. Continuous learning and strong performance can lead to promotions. How do I avoid scams when applying for remote jobs? Stick to reputable job boards like FlexJobs, Indeed, or NoDesk, and avoid listings that require upfront fees or promise unrealistic earnings. Verify opportunities through official company websites. What are the most in-demand skills for remote call center jobs? Communication, problem-solving, time management, and familiarity with CRM or call center software are highly valued. Bilingual skills are also in demand for global companies. Can I work remotely from anywhere in the world? Some companies hire globally, while others require employees to be based in specific countries or regions (e.g., the U.S. or Canada). Check job listings for location requirements. 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The rise of remote work has transformed industries, and the healthcare sector is no exception. Remote pharmacy technician jobs offer a unique opportunity to combine the stability of a healthcare career with the flexibility of working from home. These roles allow trained professionals to support pharmacies, patients, and healthcare providers without stepping foot in a traditional pharmacy setting. Whether you’re a certified pharmacy technician or considering entering the field, this guide explores the ins and outs of remote pharmacy technician jobs, including job roles, requirements, benefits, and how to land one. What Is a Remote Pharmacy Technician? A remote pharmacy technician performs many of the same duties as an in-person technician but operates from a home office or remote workspace. These professionals assist pharmacists in dispensing medications, managing prescriptions, and providing customer support, all through digital platforms, phone systems, and virtual tools. Remote pharmacy technicians typically work for online pharmacies, telehealth companies, or large retail pharmacy chains with centralized operations. The shift to remote work has been fueled by advancements in telepharmacy technology and the growing demand for accessible healthcare services. Why Choose a Remote Pharmacy Technician Job? Benefits Remote pharmacy technician roles are gaining popularity due to their flexibility and work-life balance benefits. Here are some reasons why professionals are drawn to these positions: Flexible Work Environment: Work from the comfort of your home, eliminating commutes and allowing for a personalized workspace. Work-Life Balance: Many remote roles offer adjustable schedules, making it easier to manage personal responsibilities. Career Growth: Remote positions often provide opportunities to learn new skills, such as telepharmacy software and virtual customer service. Cost Savings: Save on commuting costs, work attire, and other expenses associated with in-person jobs. Increased Demand: The growth of telehealth and online pharmacies has created a surge in remote pharmacy technician opportunities. Key Responsibilities Of a Remote Pharmacy Technician Remote pharmacy technicians perform a variety of tasks to ensure smooth pharmacy operations. While specific duties vary by employer, common responsibilities include: Prescription Processing: Entering and verifying prescription information in digital systems to ensure accuracy. Customer Support: Assisting patients via phone, email, or chat with prescription inquiries, refills, and medication guidance. Inventory Management: Monitoring and updating medication stock levels in virtual systems to prevent shortages. Insurance Coordination: Verifying insurance coverage and processing claims remotely to facilitate patient access to medications. Data Entry: Maintaining accurate patient records and updating electronic health systems with prescription details. Collaboration with Pharmacists: Communicating with pharmacists to clarify prescriptions or address patient concerns. Compliance with Regulations: Ensuring adherence to state and federal pharmacy laws, including HIPAA and telepharmacy guidelines. Skills And Qualifications Needed To succeed as a remote pharmacy technician, you need a combination of technical skills, certifications, and soft skills. Here’s what employers typically look for: Educational And Certification Requirements High School Diploma or GED: A minimum requirement for most pharmacy technician roles. Certified Pharmacy Technician (CPhT): Certification through the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) is often required. State Licensure: Some states require pharmacy technicians to be licensed or registered. Check your state’s regulations. Pharmacy Technician Training: Completion of a formal training program or on-the-job training may be necessary. Technical Skills Proficiency with pharmacy management software (e.g., PioneerRx, Rx30). Familiarity with telepharmacy platforms and electronic health record (EHR) systems. Basic computer skills, including knowledge of Microsoft Office and virtual communication tools like Zoom or Microsoft Teams. Soft Skills Attention to Detail: Ensuring accuracy in prescription processing and patient data entry. Communication Skills: Effectively interacting with patients and healthcare professionals remotely. Time Management: Balancing multiple tasks in a fast-paced, virtual environment. Problem-Solving: Addressing patient inquiries or system issues efficiently. Also Read: Remote Dental Billing Jobs You Can Do From Home (U.S. Guide) Types of Remote Pharmacy Technician Jobs Remote pharmacy technician roles vary depending on the employer and industry. Below are some common job types you can explore: Online Pharmacy Support: Work for companies like PillPack or Capsule, assisting with prescription fulfillment and customer service. Telepharmacy Technician: Support telepharmacy services, connecting rural or underserved areas with pharmacy care via video or phone. Mail-Order Pharmacy Technician: Process prescriptions for mail-order delivery, often for large chains like CVS or Walgreens. Prior Authorization Specialist: Handle insurance approvals and medication authorizations remotely. Pharmacy Benefit Management (PBM) Technician: Work for PBMs like Express Scripts, managing claims and formulary data. Customer Service Pharmacy Technician: Focus on patient inquiries and support for online or telehealth platforms. Where to Find Remote Pharmacy Technician Jobs Finding remote pharmacy technician jobs requires a strategic approach. Here are some effective ways to start your search: Job Boards: Indeed.com LinkedIn Glassdoor FlexJobs (specializes in remote work) Pharmacy-Specific Platforms: PharmacyTechnician.org RxCareerCenter.com Company Websites: Check careers pages of major pharmacies (e.g., CVS, Walgreens, Rite Aid) and online pharmacies (e.g., Amazon Pharmacy, Capsule). Networking: Join professional groups like the National Pharmacy Technician Association (NPTA) or LinkedIn groups to connect with employers. Staffing Agencies: Work with agencies specializing in healthcare roles, such as Kelly Services or Aerotek. How To Prepare For a Remote Pharmacy Technician Job Landing a remote pharmacy technician role requires preparation. Follow these steps to stand out: Obtain Certification: Earn your CPhT credential through PTCB or NHA to boost your credibility. Update Your Resume: Highlight relevant experience, certifications, and technical skills. Tailor your resume to emphasize remote work capabilities. Set Up a Home Office: Ensure you have a quiet workspace, reliable internet, and necessary equipment (computer, headset, etc.). Practice Virtual Interviews: Be prepared to discuss your experience with pharmacy software and remote communication tools. Research Employers: Understand the company’s remote work policies and telepharmacy platforms before applying. Stay Compliant: Familiarize yourself with state-specific telepharmacy regulations to ensure eligibility. Benefits Of Working As a Remote Pharmacy Technician Remote pharmacy technician jobs offer numerous advantages that make them appealing to professionals seeking flexibility and growth. Some key benefits include: Flexible Scheduling: Many roles allow you to choose shifts that fit your lifestyle. Reduced Stress: Avoid the hustle of in-person pharmacy environments and long commutes. Career Stability: Healthcare jobs, including pharmacy technicians, remain in high demand. Skill Development: Gain experience with cutting-edge telepharmacy tools and virtual workflows. Location Independence: Work from anywhere with a stable internet connection, ideal for those in rural areas or frequent travelers. Challenges of Remote Pharmacy Technician Jobs While rewarding, remote pharmacy technician roles come with challenges. Being aware of these can help you prepare: Isolation: Working from home can feel isolating without regular in-person interaction. Technical Issues: Dependence on technology means you’ll need reliable internet and equipment. Regulatory Variations: Telepharmacy laws differ by state, which may limit job opportunities depending on your location. Self-Discipline: Remote work requires strong time management and motivation to stay productive. Limited Hands-On Tasks: Some traditional pharmacy tasks, like compounding, may not be part of remote roles. Tips for Success in Remote Pharmacy Technician Roles To thrive in a remote pharmacy technician job, consider these practical tips: Stay Organized: Use digital tools like Trello or Asana to manage tasks and deadlines. Communicate Effectively: Be proactive in updating pharmacists and patients to maintain smooth operations. Keep Learning: Stay updated on telepharmacy trends and software through webinars or certifications. Maintain Professionalism: Treat virtual interactions with the same professionalism as in-person ones. Invest in Technology: Ensure your home office has a fast internet connection and backup equipment to avoid disruptions. Also Read: Top Remote Marketing Jobs Hiring Now (Fully Work From Home) Salary Expectations for Remote Pharmacy Technicians Salaries for remote pharmacy technicians vary based on experience, location, and employer. According to recent data: Average Salary: $35,000–$50,000 per year (U.S.). Entry-Level: $30,000–$40,000 annually. Experienced Technicians: $45,000–$60,000 or more, especially with specialized roles like PBM or prior authorization. Hourly Rates: Typically range from $15–$25 per hour, with some employers offering bonuses or overtime. Check job listings for specific salary ranges, as remote roles may vary slightly from in-person positions. Future of Remote Pharmacy Technician Jobs The Demand For Remote Pharmacy Technicians Is Expected To Grow As Telehealth And Online Pharmacies Expand. Factors Driving This Trend Include Telepharmacy Growth: More states are adopting telepharmacy regulations to improve access to care. Aging Population: Increased need for prescription services as the population ages. Technology Advancements: Improved software and virtual tools make remote work more efficient. Pandemic Impact: The shift to remote healthcare solutions has accelerated adoption of telepharmacy. By staying adaptable and tech-savvy, remote pharmacy technicians can position themselves for long-term career success. How To Transition From In-Person To Remote Roles If you’re an in-person pharmacy technician looking to transition to remote work, follow these steps: Assess Your Skills: Ensure you’re comfortable with digital tools and virtual communication. Update Certifications: Renew your CPhT or pursue additional telepharmacy training. Build a Remote Resume: Highlight transferable skills like data entry, customer service, and software proficiency. Network Online: Connect with remote pharmacy professionals on LinkedIn or industry forums. Apply Strategically: Target companies with established remote programs, such as Amazon Pharmacy or telehealth startups. Conclusion Remote pharmacy technician jobs offer an exciting opportunity to blend healthcare expertise with the flexibility of working from home. With the right certifications, skills, and preparation, you can secure a rewarding role that fits your lifestyle. Whether you’re processing prescriptions, assisting patients, or managing insurance claims, these positions provide stability, growth, and the chance to make a difference in healthcare. Start exploring job boards, updating your resume, and setting up your home office to embark on this fulfilling career path. Frequently Asked Questions (FAQs) What is a remote pharmacy technician? A remote pharmacy technician assists pharmacists and patients from a home office, handling tasks like prescription processing and customer service using digital tools. Do I need a certification to work as a remote pharmacy technician? Most employers require a Certified Pharmacy Technician (CPhT) credential from PTCB or NHA, though some entry-level roles may offer on-the-job training. What equipment do I need for a remote pharmacy technician job? You’ll need a reliable computer, high-speed internet, a headset, and access to pharmacy software. A quiet workspace is also essential. Can I work as a remote pharmacy technician in any state? It depends on state regulations. Some states have specific telepharmacy laws, so check your state’s pharmacy board requirements. What types of companies hire remote pharmacy technicians? Online pharmacies (e.g., Capsule, PillPack), telehealth companies, mail-order pharmacies, and pharmacy benefit managers (PBMs) commonly hire for these roles. How much can I earn as a remote pharmacy technician? Salaries typically range from $35,000–$50,000 annually, with hourly rates of $15–$25, depending on experience and employer. Are remote pharmacy technician jobs full-time or part-time? Both options are available. Many employers offer flexible schedules, including part-time, full-time, or contract roles. What skills are most important for remote pharmacy technicians? Attention to detail, communication, time management, and proficiency with pharmacy software are critical for success. How do I find remote pharmacy technician jobs? Search job boards like Indeed, LinkedIn, or FlexJobs, check company websites, and network through professional groups like the NPTA. Is prior pharmacy experience required for remote roles? While experience is preferred, some entry-level remote roles provide training, especially for candidates with strong computer skills and certifications. The salary range ($35,000–$50,000) and hourly rates ($15–$25) use the correct en dash for ranges and include the dollar sign, adhering to standard US number formatting. If you have a specific style guide (e.g., AP, Chicago) or additional context, let me know! 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Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Enterprise Risk and Compliance Management Program provides a coordinated, company-wide approach to identify, measure, monitor, mitigate, and treat risks while enabling the business to innovate and deliver quality products and solutions to serve our customers. Toast, Inc. seeks an experienced Disaster Recovery Manager responsible for developing, implementing, and maintaining the organization's disaster recovery plan to ensure the rapid recovery of critical IT systems and infrastructure in the event of a disaster or major outage. This role focuses on the technical aspects of disaster recovery, including data backup and recovery, system failover, and infrastructure resilience. Work Mode: Hybrid (2-3 days in office) Work Location: Bangalore/Chennai About this roll* (Responsibilities) Implement and update disaster recovery policies, guidance, documentation, and systems Develop and maintain the disaster recovery plans for Toast, including procedures for data backup and recovery, system failover, and infrastructure resilience Conduct regular disaster recovery testing and exercises to ensure plan effectiveness Collaborate with IT and technology teams to ensure alignment of disaster recovery plans with infrastructure and systems Provide training and awareness programs for IT staff on disaster recovery procedures Manage and lead disaster recovery efforts during an actual disaster or major outage Respond to and support disaster recovery related documentation requests or actions from third party partners and regulatory agencies Do you have the right ingredients* ? (Requirements) Bachelor’s Degree required. At least five (5) years of experience in a disaster recovery or resiliency management role at a fintech, bank, technology company, auditing, or consulting firm. Excellent knowledge and understanding of disaster recovery and resiliency management practices. A strong understanding of common IT, infrastructure, cloud-based technology, and data center configurations, terminology, controls, and recovery practices. At least one of the relevant certification(s) such as the Disaster Recovery Certified Specialist (DRCS), Certified Business Continuity Professional (CBCP), Certificate of the Business Continuity Institute (CBCI), ISO 22301 Certified Business Continuity Manager (CBCM), Business Continuity and Resiliency Professional (BCRP) or other business continuity professional certification Strong critical and analytical thinking, decision-making, innovative problem-solving, and excellent verbal and written communication skills. Ability to drive action and build consensus among cross-functional stakeholders. Detail-oriented strong project management skills with the ability to meet firm deadlines. Ability to adapt in challenging and changing situations, comfortable dealing with ambiguity and uncertainty. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. We love a great bread/food pun Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less

Quick Take: We are looking for a motivated and detail-oriented junior to mid-level Database Administrator (DBA) with experience or strong interest in PostgreSQL. This is an excellent opportunity for candidates early in their database career to work in a collaborative IT environment and gain exposure to real-world production systems. The role involves supporting the design, implementation, and maintenance of PostgreSQL databases while ensuring high availability, performance, and data integrity. The Work: Database Implementation and Support • Assist in the installation, configuration, and maintenance of PostgreSQL databases. • Collaborate with senior DBAs and developers to understand database structure and application needs. • Support the creation and management of database objects (schemas, tables, indexes, views, functions). • Assist in the assessment, planning, and execution of database migrations from Microsoft SQL Server to PostgreSQL. • Work with tools such as pgloader, or custom scripts to migrate schema, data, and logic. • Participate in identifying incompatibilities and rewriting T-SQL logic into PL/pgSQL High Availability & Disaster Recovery • Learn and assist with PostgreSQL replication (streaming, logical) and HA technologies. • Participate in PITR (Point-in-Time Recovery), base backup strategies, and recovery testing processes under guidance. Monitoring and Alerting • Utilize monitoring tools (e.g., pg_stat_activity, Prometheus, pgAdmin) to observe performance metrics and database health. • Raise alerts and work with senior team members to troubleshoot performance or availability issues. Capacity Planning • Track basic storage and performance trends. • Assist in gathering data for future capacity planning. Backup and Recovery Operations • Run and validate pg_basebackup, pg_dump, and pgBackRest backups. • Participate in periodic backup restore drills and understand RTO/RPO implications. Performance Tuning • Hands-on PostgreSQL query planning using EXPLAIN (ANALYZE) and auto_explain. • Assist in analyzing long-running queries and identifying missing indexes. Security and Access Control • Manage PostgreSQL roles and privileges with oversight. • Participate in periodic access reviews and implement role-based access controls (RBAC). Patching and Updates • Support patching and PostgreSQL version upgrades under supervision. • Track new PostgreSQL releases and understand feature deprecations. Incident Handling • Assist in troubleshooting database-related incidents. • Escalate complex incidents with detailed documentation. Automation and Scripting • Write basic Bash, SQL, or Python scripts to automate regular maintenance tasks (e.g., VACUUM, backups). • Contribute to automation of alerts and log parsing Documentation • Maintain up-to-date documentation for database configurations and procedures. • Contribute to standard operating procedures (SOPs). Team Collaboration • Work closely with developers, sysadmins, and support teams. • Take part in team meetings, planning sessions, and code reviews where applicable. The Must- Haves • Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: • 0 to 5 years of experience working with PostgreSQL. • For freshers, Internship or project-based exposure to database management is a plus. Required Skills: • Understanding of relational database concepts and pgSQL. • Exposure to POSTGRESQL installation & configuration, security, and basic tuning. • Problem-solving and analytical skills. Communication: • Strong verbal and written communication skills. • Ability to document processes and follow standard procedures. Good to have skills, but not mandatory: • Basic understanding of Microsoft SQL Server. • Basic understanding of Kubernetes, Helm, or container orchestration. • Knowledge of scripting languages like PowerShell or Bash. • Awareness of monitoring tools like Prometheus/Grafana or pgAdmin. Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. Show more Show less

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries. Sinch is seeking a talented and experienced Team Lead to join our dynamic organization. As a Team Lead at Sinch, you will be responsible for leading a team of highly skilled professionals and driving their success in achieving team goals and targets. Your role will involve managing and developing team members, coordinating team activities, and providing guidance and support to ensure the team's performance and overall success. Key Responsibilities Lead and manage a team of professionals to achieve team goals and targets Provide guidance, coaching, and support to team members to enhance their skills and performance Coordinate and monitor team activities to ensure efficient and effective operations Develop and implement strategies to improve team performance and productivity Collaborate with other teams and departments to achieve shared goals and objectives Track and analyze team performance metrics and provide reports and recommendations to management Stay up-to-date with industry trends and best practices in team leadership and management Requirements BS/MS degree in Computer Science, Engineering or a related subject Solid scripting skills (e.g., Bash Shell scripts, Python) Solid networking knowledge (OSI network layers, TCP/IP) Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with engineering to implement those fixes Experience with databases, networks (LAN, WAN) and OS patch management Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Install, configure, update and maintain operating systems, application software and system management tools Solid experience in the database administration e.g. (MySQL, MongoDB, Redis) Prior experience in a leadership position, preferably in a similar industry Excellent communication and interpersonal skills Proven ability to effectively manage multiple priorities and meet deadlines Ability to collaborate and work effectively with cross-functional teams Strong problem-solving and decision-making skills Proven past experience as a Team Lead/Senior System Engineer or similar role with team handling experience. Experience with monitoring systems and configuration of Nagios tool. Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments Who are you? Experience : 5 to 8 yrs Educational Qualification : B.Tech./B.E/BCA/BSc(IT) MYSQL installation and backup and query execution Tomcat & NginX Webservers installation and management Server hardening and security You'll Stand Out From The Crowd If You Have Knowledge of Messaging queue, Oracle, shell scripts RHCE - Certification If you are a results-driven individual with a passion for team leadership and management, we would love to hear from you! Being You At Sinch We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your Life At Sinch Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think. Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Are you ready? Join us on our journey! Know more about us: www.sinch.com Benefits Private Health Insurance Paid Time Off Training & Development Show more Show less

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Cisco Routing and Switching . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 60 different countries. Sinch is seeking a talented and experienced Lead System Engineer/Team Lead to join our dynamic organization. As a Team Lead at Sinch, you will be responsible for leading a team of highly skilled professionals and driving their success in achieving team goals and targets. Your role will involve managing and developing team members, coordinating team activities, and providing guidance and support to ensure the team's performance and overall success. Key Responsibilities Lead and manage a team of professionals to achieve team goals and targets Provide guidance, coaching, and support to team members to enhance their skills and performance Coordinate and monitor team activities to ensure efficient and effective operations Develop and implement strategies to improve team performance and productivity Collaborate with other teams and departments to achieve shared goals and objectives Track and analyze team performance metrics and provide reports and recommendations to management Stay up-to-date with industry trends and best practices in team leadership and management Requirements Prior experience in a leadership position, preferably in a similar industry Strong leadership and management skills, with the ability to motivate and inspire team members Excellent communication and interpersonal skills Proven ability to effectively manage multiple priorities and meet deadlines Ability to collaborate and work effectively with cross-functional teams Strong problem-solving and decision-making skills Proven past experience as a System Engineer or similar role Experience with databases, networks (LAN, WAN) and patch management BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus Experience with monitoring systems Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments BS/MS degree in Computer Science, Engineering or a related subject Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python) Solid networking knowledge (OSI network layers, TCP/IP) If you are a results-driven individual with a passion for team leadership and management, we would love to hear from you! Who are you? Experience : 4 to 8 yrs Educational Qualification : B.Tech./B.E/BCA/BSc(IT) MYSQL installation and backup and query execution Tomcat & NginX Webservers installation and management Server hardening and security You'll Stand Out From The Crowd If You Have Knowledge of Messaging queue, Oracle, shell scripts RHCE - Certification Being You At Sinch We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us. We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your Life At Sinch Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think. Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day. Are you ready? Join us on our journey! Know more about us: www.sinch.com Benefits Private Health Insurance Paid Time Off Training & Development Show more Show less

Are you ready to put your mark on one of Sweden's most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. We're not just experts in messaging...we're #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team's role to put us into the spotlight. Are you up for the challenge? The essence of the role We are looking for a Systems & Operations to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT systems engineering and analysis. As Our New ROLE You Will Manage and monitor all installed systems and services. Install, configure, update and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with engineering to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support system. Liaise with vendors and other IT personnel for problem resolutions. Proven working experience in installing, configuring and troubleshooting Linux / windows based environments. Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, NGINX) Solid experience in the database administration e.g. (Mysql , MongoDB , Redis ) Experience with monitoring systems / Nagios Solid scripting skills (e.g., shell scripts, Perl ) Solid networking knowledge (OSI network layers, TCP/IP) Must be able to troubleshoot and isolate OS/network related issues Telecom Knowledge voice / SIP / ISDN / SS7 (add on), SMS / SMPP (add on) Requirements Who are you? Experience : 1 to 3 yrs BE/BTECH/MCA degree in Computer Science, Engineering or a related subject Red hat Certification preferred Basic knowledge of MS-Office (Word, Excel etc.) Team Management skill is must Good communication skill written / Verbal & Cross teams co-ordination. should be comfortable with 24/7 work culture . Big plus! You'll stand out from the crowd if you have: Telecom SMS / Voice domain knowledge Immediate Joiner Are you ready? Join us on our journey! Benefits Private Health Insurance Training & Development Shift Allownece Show more Show less

Dear Candidate, Greetings from TATA CONSULTANCY SERVICES LIMITED !!! Thank you for exploring career opportunities with Asia's largest IT company. Required Skills# Experience in Storage Backup Administrator. Make sure you have a valid EP number before interview. To create an EP Number, please visit https://ibegin.tcs.com/iBegin/register Candidate current location# Anywhere in INDIA Experience Range# 6yrs-8yrs Interview Location# Anywhere in INDIA Work Location # New Delhi. **Interested candidate please share an updated copy of resume & EP REFERENCE ID with Surbhi.garg2@tcs.com by asap - with following details Please ignore if you are already employee of TCS (Full Time/ BA) or if you are not interested in said job role. Please update the details: 1. Candidate Name: 2. Total years of Exp: 3. Total years of relevant Exp: 4. Present Company: 5. Email Address: 6. Mobile No.: 7. Current Location: 8. preferred Location: 9. Current CTC: 10. Expected CTC: 11. Notice Period: 12.Working with TCS /CMC ( Direct Payroll) earlier (Yes/ NO): 13. No Of job change: 14.Higest fulltime Qualification : 15. EP Reference Number (if already registered with TCS) Thanks & Warm Regards, TCS iBegin Whatever your career goals, if you are passionate about technology, we at TCS are looking for you. Join us and future forward your career today. Experience energy. Come experience TCS. Show more Show less