Backup Analyst

2 - 7 years

0 - 3 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities • Candidate must have min 2-8 years of exp in Chat support/Voice/ Phone support ( preferably Technical Support Process. • Responsible for providing diagnostic technical support related to installation/configuration/issue troubleshooting • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. • Should have knowledge of networking concepts. • Should be open to work in rotational / night shifts in a 24/7 environment. • Should have excellent verbal communication skills.

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