Backend Operations Executive

As a female candidate, your role will involve managing various aspects of an e-commerce website backend. You will be responsible for tasks such as uploading and updating products, processing orders, maintaining inventory records, and ensuring the smooth functionality of the website. Additionally, you will oversee order fulfillment, logistics including shipping, tracking, returns, and coordinating with courier partners to ensure efficient delivery operations. Your duties will also include managing backend customer queries, resolving issues promptly to ensure a seamless shopping experience for customers. You will be required to provide technical assistance by troubleshooting minor website issues and collaborating with developers on third-party integrations. Moreover, tracking order status, maintaining records, and optimizing backend processes for efficiency will be part of your responsibilities. Working closely with internal teams, suppliers, and logistics partners is essential to ensure smooth backend operations. To excel in this role, you should possess a BCA degree with a strong technical background. Proficiency in English language skills, both verbal and written, is necessary. Prior experience in e-commerce backend operations, customer support, or logistics is preferred. Basic knowledge of HTML, CSS, and JavaScript for website troubleshooting is required. Strong attention to detail, problem-solving ability, and efficient time management are essential soft skills for this position. This full-time, permanent role offers benefits such as health insurance, leave encashment, and paid sick time. The work schedule is during the day shift, and the ideal candidate for this position would be a tech-savvy, organized, and proactive professional who can efficiently manage e-commerce backend operations. Education requirement for this position is a Bachelor's degree, and proficiency in English language is preferred. The work location is in person.,