Backend Developer (AI Agentic)

Company Description

ZöTok.ai is India's first conversational commerce platform using generative AI on WhatsApp. Our platform converts unstructured orders, invoices, payments, and more into structured data linked to the seller's ERP system, streamlining the entire general trade supply chain. We enable seamless communication across brands, distributors, and retailers, ensuring timely payments and dynamic marketing campaigns while driving turnover growth. Our GenAI-enabled platform integrates the complete order-to-cash cycle, aiming to become the default communication channel for global supply chains. ZöTok.ai's mission is to empower businesses through digital transformation by providing a unified communication system.

Role Description

This is a full-time, on-site role for a Backend Developer (AI Agentic) based in Hyderabad. The Backend Developer will be responsible for developing and maintaining backend systems, ensuring they are robust and scalable. The role involves working with a talented team to integrate AI solutions, optimize performance, and provide seamless interactions between users and the platform. Daily tasks include writing clean, efficient code, collaborating with front-end developers, and participating in design and code reviews.

Education

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent practical experience).

Experience

• 3–7 years of hands-on experience in

  backend development

  (Node.js, Typescript, or similar).
• Proven experience in designing, building, and scaling

  distributed systems

  and

  microservices architectures

  .
• Strong background in

  databases

  (both SQL and NoSQL).
• Demonstrated expertise in

  API development

  (REST & GraphQL).

Technical Expertise

• Cloud deployment knowledge (AWS, GCP, or Azure).
• Experience with

  Docker, Kubernetes, CI/CD pipelines

  .
• Familiarity with

  message queues

  (Kafka, SQS, SNS, Pub/Sub)
• Understanding of

  system security best practices

  and performance optimization.

Good to Have

• Knowledge of

  event-driven architectures

  .
• Experience with

  AI/ML API integrations, OpenAI, Anthropic, Gemini

• Experience with framework like LangChain or LlamaIndex
• Exposure to

  authentication & authorization frameworks

  (OAuth2, JWT, SSO).
• Previous experience in a

  startup or product-based company

  with large-scale systems.

Soft Skills

• Strong problem-solving and analytical thinking.
• Ability to work in cross-functional teams (Tech, Product, DevOps).
• Passion for clean, scalable, and maintainable code.
• Good communication and mentoring skills.

Why join us?

Join us at ZoTok and be part of a team that celebrates diversity, fosters innovation, and empowers you to bring your best ideas to the table. If you're ready to embark on an exciting journey where every day brings new opportunities to make a difference, apply now and let's create something extraordinary together!