Back Office Executive

We are seeking a detail-oriented and proactive Back Office Executive to oversee and monitor the activities of the sales staff working in the field. This role is responsible for ensuring timely reporting, tracking field visits, verifying attendance, and maintaining performance data of the field force. The ideal candidate should have strong analytical skills, familiarity with Excel or CRM tools, and the ability to coordinate effectively between the field and management. Key Responsibilities:Monitor daily attendance and field movement of sales staff using GPS tracking tools, apps, or manual reports. Collect, verify, and compile daily, weekly, and monthly working reports (DCR/WCR) from field staff. Maintain updated trackers for field visits, POB (Productive Order Booking), and secondary/primary sales performance. Coordinate with area sales managers and regional heads to get updates and follow-ups on team activity. Flag irregularities or performance issues such as non-reporting, poor coverage, or suspicious entries to the reporting manager. Prepare dashboards and MIS reports for management review. Assist in scheduling sales reviews, calls, and follow-up meetings. Ensure all sales staff adhere to their beat plans and company SOPs. Coordinate during new joinings, relievers, or transfers in the sales team. Maintain field force data (e.g., contact, reporting line, zone/territory mapping, etc.). Support HR/Admin in issuing reminders or warnings for non-compliance based on field reports. Key Skills & Competencies:Basic knowledge of Excel Data management and reporting skills Excellent coordination and follow-up abilities Strong attention to detail and integrity in handling data Communication skills (written and verbal) Ability to handle pressure and multitask Qualifications:Graduate in any discipline 1–3 years of experience in back office or sales coordination roles Experience in medical/pharma sector will be an added advantage