Back Office Employee

Profile Name:

Customer Support Associate (CSA)

Location:

Bhagalpur

Compensation:

CTC: ₹40,000

Role Overview:

The Customer Support Associate (CSA) will support cluster development initiatives and MSME outreach programs, assist in operational and documentation activities, and coordinate with internal and external stakeholders as per requirements.

Key Responsibilities:

· Support cluster development activities and MSME outreach programs.

· Generate potential leads for direct credit initiatives.

· Assist in data collection, documentation, reporting, and coordination with stakeholders.

· Provide logistical and operational support for trainings, workshops, and meetings.

· Perform any other related duties and assignments as entrusted by SIDBI from time to time.

Eligibility Criteria:

· Educational Qualification:

B.Com / M.Com / CS / CS (Inter) / ICWAI

· Must have basic knowledge of accounting and banking.

· Should possess basic computer knowledge.

· Preference will be given to local candidates with proficiency in speaking, reading, and writing the local language, Hindi, and English.

· Must hold a valid driving license.