AVP/ VP - Application Support (Charles River/ Aladdin)

Location: Pune/ Mumbai

Role Summary:

• We are seeking an experienced and dynamic

  Application Support professional

  to join our

  Asset Management client

  . In this high-impact role, you will act as the service owner for

  key investment applications, including Aladdin, Bloomberg, and WSO

  , ensuring seamless support, service improvement, and operational excellence across

  global time zones

  .
• You will work closely with cross-functional teams and strategic partners to

  resolve complex issues, manage incidents, and drive continuous improvement in front-office systems

  . This is a great opportunity for someone who thrives in a fast-paced environment and brings a blend of

  strong technical knowledge and stakeholder engagement experience

  within the asset management domain.

Ideal Candidate Profile:

• 10+ in the

  financial services industry

  , with a strong focus on

  asset management technology

• 5+ years of hands-on

  service management or application support in front-office environments

• In-depth knowledge of Front office platforms such as

  Aladdin, Charles River, Bloomberg

  , etc.
• Ability to

  troubleshoot application and trade-related issues

  using logs, queries, and MI tools
• Familiarity with market data tools like Bloomberg Terminal, Reuters, EIKON
• Exposure to

  ITIL practices

  and tools like ServiceNow, JIRA, Confluence, CMDB
• Strong understanding of the trade life cycle, FIX protocols, OMS/EMS platforms (Bloomberg, MarketAxess, TradeWeb)
• Proven track record working with global stakeholders in agile, cross-functional setups
• Deep understanding of investment workflows and front-office operations
• Sound knowledge of financial instruments and global market regulations
• Comfortable working across UK, Europe, APAC, and Americas time zones

For further information, kindly reach out to us at ruchita.khole@credencehrservices.com