AVP - Client Service Manager - BB

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Commercial Banking

HSBC Corporate and Institutional Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, financing, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.

With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking an experienced professional to join as an Associate Relationship Manager ( ARM) in the Mumbai Global Network Banking Team to support a diverse portfolio of Subsidiary Banking customers.

Principal Responsibilities

• Prepare quality, creditworthy new and review business proposals within agreed deadlines for submission to the approval authorities and manage the approval and documentation process end to end
• Co-ordinate with clients for financial information, security documentation, and for any other day to day operations related matters.
• Business generation oriented approach to assist HSBC attain its growth targets. Recognize and escalate business and cross sell opportunities to the RMs and work with the RM in converting the opportunities
• Monitor the credit quality of the portfolio and take timely remedial measures as applicable.
• Ensure implementation of all audit and regulatory recommendations.
• Ensure top notch Housekeeping of clients wrt to timely RMT closures.
• Liaise with various internal departments (Risk, CDT OPS, GLCM, GTRF, etc) and ensure efficient servicing of corporate customers.
• Ensure timely compliance with all FCC requirements for the portfolio. Co-ordinate with Mid Office and Internal Teams for ensuring account opening and KYC remediation’s are completed on time.
• Collation of various MIS as per requirement from time to time.

• CA/MBA with 18 months+ of relevant experience in client management/ corporate banking role.
• Sound commercial banking skills including a working knowledge of commercial banking products, key market sectors, local regulatory environment and financial analysis skills
• Ability to work on fast turnarounds, tight deadlines & handle competing priorities

Additional Information

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India