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2.0 - 5.0 years

8 - 12 Lacs

Kanpur

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Rama Super Speciality Hospital is looking for Psychiatrist to join our dynamic team and embark on a rewarding career journey1.Diagnosis and assessment: A psychiatrist must be able to diagnose and assess mental health disorders by evaluating patients symptoms, medical history, and other factors that may be contributing to their mental illness.2.Treatment planning: After diagnosis, a psychiatrist must develop a personalized treatment plan for the patient. This may include prescribing medication, therapy, and other interventions.3.Medication management: Psychiatrists are licensed to prescribe medication for mental health disorders. They must monitor the patients response to medication and adjust dosages as needed.

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2.0 - 5.0 years

20 - 25 Lacs

Kanpur

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Rama Super Speciality Hospital is looking for Neurologist to join our dynamic team and embark on a rewarding career journey Diagnose and treat disorders of the nervous system including the brain, spinal cord, nerves, and muscles such as epilepsy, stroke, multiple sclerosis, Parkinsons disease, and migraines Conduct detailed neurological examinations and interpret results from diagnostic tests like MRIs, CT scans, EEGs, and EMGs Develop individualized treatment plans using medications, therapies, and lifestyle modifications Monitor patient progress and adjust treatments as needed to manage chronic or acute neurological conditions

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2.0 - 5.0 years

20 - 25 Lacs

Kanpur

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Rama Super Speciality Hospital is looking for Nephrologist to join our dynamic team and embark on a rewarding career journey Examining patients and reviewing their medical histories to diagnose and treat kidney-related disorders and diseasesDeveloping treatment plans and prescribing medications and other therapies to manage conditions such as chronic kidney disease and hypertensionPerforming dialysis and managing patients with end-stage kidney diseaseProviding education and counseling to patients and their families about kidney health, treatment options, and lifestyle changes that can improve kidney functionCollaborating with other medical professionals such as urologists, primary care physicians, and dietitians to provide comprehensive care to patients

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2.0 - 3.0 years

3 - 7 Lacs

Kanpur

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Rama Super Speciality Hospital is looking for Internal Auditor to join our dynamic team and embark on a rewarding career journey Develop and execute audit programs to test the effectiveness of internal controls and compliance with policies and proceduresAssist in the preparation of audit reports for presentation to senior management and the Audit CommitteeStrong knowledge of internal auditing standards, accounting principles, and financial reportingExcellent analytical and problem-solving skillsStrong written and verbal communication skillsExperience with data analytics and visualization tools a plus

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2.0 - 5.0 years

30 - 35 Lacs

Kanpur

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Rama Super Speciality Hospital is looking for Gastroenterologist to join our dynamic team and embark on a rewarding career journeyConsulting with patients to understand their health concerns.Performing specialized tests to diagnose patients.Determining proper courses of treatment.Consulting with a patient's primary doctor.Analyzing patient historical data.Consulting with other specialists.Performing endoscopic procedures to inspect internal organs.Performing surgery in the digestive tract.

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5.0 - 10.0 years

4 - 6 Lacs

Unnao, Kanpur, Kanpur Nagar

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Candidate should be good, in Financial Reporting, Internal Audits, Tax Compliance, Account Reconciliation, Financial Analysis, Budgeting and Forecasting, Record Keeping, General Accounting reporting & ensuring compliance with financial regulations. Required Candidate profile Maintains general ledger by transferring subsidiary accounts preparing a trial balance reconciling entries, Prepares, records, liability, expenses entries by compiling & analyzing account information

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2.0 - 5.0 years

2 - 3 Lacs

Noida

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About Us: M/s Kumar Rajiv & Co is a 37-year-old Chartered Accountancy firm with a PAN India presence, specializing in Audit and Assurance, Finance, and Management Consultancy. We're a Peer Reviewed firm from ICAI and ISO 9001:2015 certified, serving a diverse portfolio of clients including prominent corporates, Government PSUs, and banks. Job Description: - Manage junior workforce across North Indian cities - Lead teams and conduct basic audit work at bank branches at Delhi/NCR - Occasional travel to North Indian cities as required Work Requirements: - 2+ years of work experience - Good communication skills - Experience in managing junior workforce/team leading and conducting audit work at bank branches Contact: Mobile: 8851693225 Email: hr@cakrc.com If you're interested in applying or have questions, feel free to reach out to the contact details provided!

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3.0 - 8.0 years

9 - 12 Lacs

Surat

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Hiring an Internal Auditor to conduct audits, review financial and operational processes, ensure compliance with company policies and regulatory standards, identify potential risks, and support internal controls, governance, and reporting accuracy. Required Candidate profile Candidate should have strong analytical and audit skills, knowledge of financial regulations, attention to detail, integrity, and experience in internal audits, compliance, and risk management tasks.

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0.0 - 3.0 years

1 - 3 Lacs

Hyderabad

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Account Tallying day-to-day basis Cash Book Maintenance Review of financial statements Online order process entries, accounting, tax, Documentation Multi-tasking Filing TDS, GST, income tax returns individually Audits Reconciliation of Invoices Required Candidate profile Male/Female Graduate B.com/MBA Prepare financial reports, such as balance sheets &income statements Assist with quarterly/year-end financial audits & Internal Audits Should be good at English, Hindi

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3.0 - 5.0 years

7 - 15 Lacs

Bengaluru, Delhi / NCR

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Role & responsibilities Conduct GTW audits and other related audits and assessments as per client protocol. Prepare audit and assessment reports with defined TAT. Ensure that report quality meets clients expectation and requirement. Ensure timely response to resolve client queries. Ready to travel pan India. We are Looking for You with Qualification BE or B Tech in Textiles or masters in chemistry with experience of process mill Relevant Experience 3 to 5 years of experience in process mill Expertise at Good communication skill (speaking and writing both) Chemical background with a high experience in product health and safety area (manufacturing process), with at least min 3 years experience in a dyeing mill or related. Technical person from chemical dyeing industry could also be valid with 5 years experience. Environmental background and knowledge in water treatment. Knowledge of the local environmental law Familiar with quality in the final garment and lab process, PH, colour fastness & risky chemicals.

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3.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Responsibilities: * Prepare financial reports using Tally ERP & SAP * Manage accounts receivable & payables, inventory control * Calculate taxes (GST, Income Tax), prepare returns

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0.0 - 1.0 years

4 - 8 Lacs

Gurugram

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Skill required: SOX Control Testing - SOX Compliance Audit Designation: Int Controls & Compliance New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentLooking for someone with SOX testing knowledge with good communication skills.A SOX compliance audit is intended to verify the financial statements of the company, and the processes involved in creating them. During the audit, the financial statements and management of internal controls are analyzed and assessed by an external auditor. The audit report must be made available to relevant parties. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityRisk management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 5.0 years

15 - 25 Lacs

Bengaluru

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Role & responsibilities The Assistant Manager/Deputy Manager Internal Audit will assist in carrying out the Audit process in the units and preparing preliminary audit reports. Your Responsibilities: Draft preliminary audit plan. Visit units for audit as per annual audit plan. Gather data for internal audit from various methods like interviews, financial research etc. Examine records to ensure recording of transactions and compliance with laws and regulations. Collect and Analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies. Examine inventory to ensure its adequacy and proper accounting. Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions (petty cash, bills, tangible assets verification etc.). Prepare detailed reports on audit findings & discuss with department heads Follow-up on previous audit reports. Conduct observation, implication derivation & recommendation from audit. Get management response for observation & recommendation and form final opinion. Submit consolidated audit reports. Preferred candidate profile Master's in business management, finance or any relevant field. 2 to 3 years of experience in internal auditing. CA Inter /ICWA Inter certifications desirable.

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2.0 - 7.0 years

2 - 7 Lacs

Kolkata

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Roles and Responsibilities Manage accounts finalization, including preparation of financial statements, balance sheets, and income statements. Ensure compliance with Australian accounting standards (e.g., AASB) and international accounting standards (e.g., IFRS). Conduct audits and prepare audit reports for clients. Provide tax planning strategies to minimize tax liabilities under Australian income tax law. Assist in foreign remittances by ensuring compliance with relevant regulations.

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0.0 - 2.0 years

0 - 2 Lacs

Hosur

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Roles and Responsibilities Prepare and review financial statements, including balance sheets, income statements, and cash flow statements. Conduct bank reconciliations to ensure accuracy of financial records. Manage petty cash book and ledger posting for accurate record-keeping. Assist in finalizing accounts by preparing sales invoices, purchase accounting entries, and TDS filings. Maintain day books to track daily transactions accurately.

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2.0 - 4.0 years

10 - 13 Lacs

Pune, Mumbai (All Areas)

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Job role-Internal Auditor Location-Mumbai and Pune Duration-Upto 6 months Exp-2+ Years Qualifications-CA Audit Field Work - Execution of audit field work as per the audit scope including IDR, Data analysis, invoice verification, site visits, etc. Audit Queries / Observation - Drafting audits queries & observations. Sharing and discussion of audit issues with the process owners. Performing RCA and obtaining management comments and closure action plan for audit issues. Audit Report Preparation of draft audit report in Excel & PPT format. ATR Management – Follow-up & closure of open audit ATRs with process owners. Self-enabled – Candidate is expected to work with minimum intervention and can find ways to drive the desired results.

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

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Responsibilities: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry- related IFRS or GAAP and GAAS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely , high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications: Bachelors in Commerce /MBA Qualified CA/ ACCA/ Licensed CPA. 2-4 years of relevant experience working in an accounting and audit related field specifically NFP industry. Strong technical skills in accounting including IFRS or GAAP and GAAS Strong Data Analytical skills including advanced Excel skills ( Vlookups , pivot tables, and basic formulas), Word and PowerPoint Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams

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8.0 - 12.0 years

7 - 9 Lacs

Vadodara

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Handle day-to-day accounting operations (GL, AP/AR, payroll, taxation) Ensure compliance with GST, TDS, Income Tax & other filings Prepare financial statements as per AS/Indian GAAP Finalize accounts and ensure timely monthly/annual closing Required Candidate profile Chartered Accountant (CA) or equivalent (CPA, ACCA). 8–12 years of experience, preferably in the manufacturing or engineering industry. Knowledge of accounting principles, tax laws, & statutory.

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6.0 - 11.0 years

8 - 13 Lacs

Noida

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About UKGHere at UKG, our purpose is people„¢. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people "“ both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting forLearn more at www.ukg.com/careers #WeAreUKG Job SummaryUKG is looking for a highly motivated, self-driven and detail-oriented Senior Internal Auditor for a hybrid-office based position out of our Noida, India office. The ideal candidate should be a self-starter and possess strong work ethics. This role will also support audit work focused on compliance with federal, state, and internal regulatory requirements. The ideal candidate will play a key role in ensuring effective risk management, promoting best practices, and providing insights to support organizational objectives. This position offers the opportunity to play a key role in ensuring the effectiveness of internal controls and compliance with organizational policies and regulations. The Senior Internal Auditor will join a Global Internal Audit Team and will be working closely Internal Audit leaders and team members across the world. Our Internal Audit team fosters a culture of collaboration and innovation and utilizes top of the line audit tools and systems. Key Responsibilitiesa) Internal Controls Evaluation and Enhancementˆ’ Conduct evaluations of internal controls and ensure they align with industry standards and regulatory requirements. ˆ’ Design and implement improvements in control processes to enhance efficiency, safeguard assets, and ensure compliance. ˆ’ Collaborate with process owners to develop and maintain control documentation, including narratives, flowcharts, and risk and control matrices. b) Compliance Audits and Controls Testingˆ’ Perform testing of controls related to compliance with federal, state, and internal regulations, such as SOX, and other applicable standards. ˆ’ Assess compliance with organizational policies and regulatory requirements, identifying gaps and providing recommendations for mitigation. ˆ’ Monitor the remediation of identified control deficiencies and ensure timely implementation. c) Reporting and Communicationˆ’ Prepare well-documented, clear, and concise audit reports, summarizing control deficiencies, risks, and improvement opportunities. ˆ’ Communicate findings and recommendations to senior management and stakeholders, ensuring transparency and fostering collaboration. d) Risk Assessment and Control Environment Monitoringˆ’ Participate in risk assessments to identify high-risk areas and prioritize audits focused on critical compliance and control issues. ˆ’ Develop a thorough understanding of the organization's control environment and contribute to the annual internal audit planning process. e) Otherˆ’ Work closely with business units, compliance, and risk teams to promote control awareness and support compliance initiatives. ˆ’ Serve as a trusted advisor on controls and compliance matters, providing insights and actionable recommendations to enhance business processes. Qualifications- Bachelor's degree in accounting, Finance, Business Administration, or a related field. Relevant certifications such as CPA, CIA, or CFE are highly preferred. 3"“6 years of experience in internal auditing, controls testing, or a similar field, preferably within a multinational organization. Strong understanding of internal control frameworks (e.g., COSO) and experience with compliance standards, such as SOX, HIPAA, or state-specific regulations. Proficiency in controls testing and compliance audit methodologies. Excellent communication and interpersonal skills, with the ability to present complex issues clearly to both technical and non-technical audiences. Strong analytical and problem-solving skills, with attention to detail and accuracy. Ability to work independently and as part of a team, with a proactive approach to managing multiple projects and meeting deadlines. Personal Attributes- High level of integrity and professionalism. Strong organizational and time-management skills. Ability to manage multiple tasks and meet deadlines.

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2.0 - 7.0 years

3 - 8 Lacs

Bengaluru

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- Verify inventory transactions as per audit guidelines. - Authenticate returned stock documents. - Review and track items moved on gate passes. - Verify daily bills and reconcile accounts. - Perform any other reviews as per audit directives.

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0.0 - 5.0 years

4 - 9 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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Job Opportunity: Internal Auditor Location: Navi Mumbai Organization: ITM Group of Institutions Website: www.itm.edu To Apply: Interested candidates can send their CV to careers@itm.edu Or contact Karishma at 8433973130 About Us: The ITM Group of Institutions is a leading education group with a strong presence across India. We are looking for a motivated and detail-oriented Internal Auditor to join our team at our Navi Mumbai campus. Work Schedule: Working Days: 6 days/week (2nd & 4th Saturdays and all Sundays off) Shift: General Shift (8 hours and 30 minutes) Job Responsibilities: Audit Planning & Execution Develop and execute an annual audit plan aligned with organizational goals and risk areas Conduct audits across financial transactions, business operations, IT systems, and compliance areas Design tailored audit programs and maintain comprehensive work papers Evaluation of Internal Controls Assess the effectiveness of internal controls, policies, and procedures Identify gaps and recommend improvements to enhance efficiency and control effectiveness Compliance & Regulatory Review Review organizational adherence to laws, regulations, and internal policies Stay updated with industry standards and ensure audits reflect current regulatory frameworks Risk Analysis & Mitigation Assist in identifying business risks and recommend corrective actions Conduct risk assessments and support fraud prevention and operational efficiency Reporting & Communication Draft detailed reports outlining findings, risks, and actionable recommendations Present results to senior management and audit committees Follow-Up & Monitoring Monitor implementation of audit recommendations and follow-up on progress Collaborate with department heads to support continuous improvement Continuous Improvement & Advisory Provide guidance on internal control frameworks and process best practices Utilize data analytics tools to enhance audit insights and efficiency

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3.0 - 7.0 years

7 - 12 Lacs

Mumbai

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: Job TitleOperations Expert LocationMumbai, India Role Description Candidate should have understanding and experience of Trade finance related regulatory reporting to both internal and external stakeholders (regulators, govt agencies) with accuracy and on timely basis. Namely Interest Equalization statement, Trade Credit, NESL- National E-Governance Services Ltd, Import of gold return, Stressed Asset Reporting SMA reporting1, R returns, FIU-KYC Data, Risk based supervision . Refer below highlighted details for more reports. Knowledge of regulations, FEMA, RBI circulars and Master Directions related to trade products (Exports,Imports, Guarantees, Financing & relevant reporting) Handling regulators & government agencies with regards to adhoc investigation/ queries related to trade transactions by bank. (Data collation and drafting of response in coordination with internal stakeholders), EDPMS/IDPMS discussion with Regulators. Close coordination with stakeholders (Finance, Business, Product, Compliance, CS, IT, Branch, Backoffice, loan ops,etc to collate data required to be filed at the bank level with regulators and also provide data required / sought by other departments. Experience in handling Internal and external audits I.E, RBI audits, Concurrent, Statutory, RBS Tranche I & III, Swift Controls, Group Audits, Internal testing. RBI Inspections, Submissions to RBI on RAR & RMP Observations. Working on closure of audit reports, SII, Findings. Working with finance on trade related reporting including RWA, Classification of guarantees, Asset liability related data for trade volumes, transfer pricing between group entities. Team management and guidance to team on reporting (Daily overdue reporting, LC devolved, BG invoked) and other BAU related queries. NPA monitoring and understanding of SMA reporting for trade overdue transactions. Experience of automation related to trade reporting, un-serviced interest, NPA. Preparation of RBI application for approvals related to export, import, guarantees transactions not falling under RE delegation. GST reporting related to Trade finance transaction. Vendor Governance (Audit & Ops outsourcing) Trade accounts governance Internal, Nostro, working account, A/R, A/P What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Working in the regulatory reporting team, interacting with various stake holders within Trade Finance and also across various departments of the bank. Candidate shall be responsible for ensuring accurate and timely filing of various regulatory reports of Trade Finance Operations and leading the team to manage the regulatory support activities. Your skills and experience Skills: Extremely strong written and verbal communication skills Driven and motivated to work under tight timelines Extremely diligent and hardworking to efficiently manage deadlines. Excellent skills in using MS Office Power point and Excel Experience in Trade regulatory reporting, devising MIS, running initiatives within a complex organizational structure and people management experience. Qualification and experience Graduate /Post graduate /MBA/Cas in with an industry experience of about 8 to 12 years is preferable. Looking for a candidate with experience in Regulatory reporting, Providing data to RBI during Inspections, Risk and Controls, Trade finance Operations (LC, BG, Import Export docs, Financing, structured products, supplier finance) knowledge. How well support you

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1.0 - 3.0 years

3 - 7 Lacs

Pune

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Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports zero misses2.Process ComplianceCase targets 2 hours/ week logged to be updated with the process Mandatory Skills: System engineering -Mech engineers. Experience1-3 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process PerformanceMeet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Project Management. Experience5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process PerformanceMeet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Delivery(RPA). Experience5-8 Years.

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