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Asst. Manager - Key Account | Ahmedabad (RI)

Asst. Manager - Key Account | Ahmedabad (RI)

Rentokil Initial

5 - 10 years

7 - 12 Lacs

ahmedabad

Posted:None| Platform:

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Skills Required

dso customer management sales competitor analysis relationship customer retention support services market survey new business development crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Rentokil Initial Hygiene

Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services.

Initial Hygiene offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions.

We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations.

Customer retention

Contract renewal with annual price increase

Manage collection

Up-selling to existing customers

New business development

Work collaboratively with pan India KA & cross-functional teams

New Business Development

Market survey, competitor analysis to understand gaps of our services

Control cost and work within the allocated budget

Support the service team by providing client feedback

Attend to other work-related duties as may be assigned to you from time to time

KEY DELIVERABLES:

Customer (Revenue) retention of 95%+

On-time customer contract renewal of 100%

Price increase from existing customers as per target set

Manage collection and DSO as per targets set

Generate new sales from existing and new customers as per the Monthly, Quarterly and Yearly target set CORE COMPETENCIES

Excellent Customer Relationship management skills

Good communication both verbal and written

Proven track record of customer management and business development

Ability to work with cross-functional teams

EDUCATIONAL REQUIREMENTS

ASM & above with minimum 5 years of overall career experience in sales, with predominantly managing large commercial customers and interacting with key decision makers
Abi

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Asst. Manager - Key Account | Ahmedabad (RI)