Asst. Branch Manager/ SUPERVISOR

Department: Sales / Operations
Reporting to: Branch Manager / Store Manager

Job Summary:

The Assistant Branch Manager / Supervisor is responsible for supporting the Branch Manager in daily store operations, staff supervision, customer service, and achieving sales targets. The role requires leadership, organizational skills, and a focus on team performance and customer satisfaction.

Key Responsibilities:1. Store Operations:

• Assist the Branch Manager in overall branch management.
• Ensure the store is clean, organized, and well-stocked.
• Monitor daily opening/closing procedures and cash handling.

2. Sales & Customer Service:

• Motivate and guide the sales team to achieve sales targets.
• Handle escalated customer issues and complaints effectively.
• Provide excellent customer service and ensure team members do the same.
• Monitor and analyze daily sales performance and provide input for improvement.

3. Staff Management:

• Supervise and schedule sales staff and floor assistants.
• Conduct regular briefings and team meetings.
• Support in staff training, performance monitoring, and feedback.
• Maintain discipline and address staff issues in coordination with HR.
• Supervise inventory management, stock rotation, and replenishment. 4. Reporting & Coordination:
• Assist in preparing daily, weekly, and monthly sales and performance reports.

Qualification & Experience:

• Bachelor’s degree in Business Administration / Commerce / related field
• 2+ years of experience in a supervisory or sales leadership role (preferably in retail/fashion/textiles)

Key Skills & Competencies:

• Leadership and team management
• Strong communication and interpersonal skills
• Customer service orientation
• Organizational and time management skills
• Problem-solving and decision-making
• Knowledge of retail operations and billing software (POS, ERP)
• Coordinate with other departments (Accounts, HR, Inventory, etc.) for smooth operations.
• Communicate with vendors/suppliers if needed for stock or display items.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 9745144495