Associate Team Lead - Settlements

• Ensure all KPIs are met on a daily basis.
• Domain knowledge of international trade, gauge complete understanding to be SME of the process.
• Supervision and close coordination with team on daily activities.
• Be first point of contact for the team -Handle teams queries, Issues and concerns effectively.
• Close coordination with internal and external interfaces on day to day activities.
• Managing Vendor queries.
• Follow-up and coordination with Vendors for revised invoices.
• Monitor the status of the activities and report upward to Manager.
• Responsible for timely processing and posting of invoice for payment, Interco, 3rd Party vendor invoices.
• Ensure timely filing of document for retention, in accordance with Company s policies and procedure requirements.
• Effective communication on all day-to-day operational related activities with various stakeholders.
• Adapt and quickly get hands on to the new introduced applications and process and in turn train the team to learn and adapt for achieving better result and desired outcome. ( SEDNA, Billing machine and service now )
• Work in coherence to achieve self and team goals.

Additional responsibilities:

• Ensure SOPs are diligently followed, and compliance checks are always in place, Control mechanism, quality checks, manage the process, propose solutions.
• Ensure all daily, weekly and monthly reports send on time.
• Daily status updates and report issues to the Team lead/manager for timely resolution
• Ensuring close coordination with team to have smooth closure of month end activities.
• Identify and propose ways of process improvement as per Industry leading practices.
• Drive and ensure successful implementation of internal projects.
• Provide guidance and support to the team, knowledge sharing and best practices.

Impact/Dimensions

• Responsible for ensuring on time and accurate posting and payment of Invoices. Also targeting towards business KPI improvement by improving the TAT and Accuracy on Invoices processing.

Key Performance Indicators (KPIs)

• Target to achieve 99% TAT and 98% accuracy for Invoice posting in SAP
• Ensure timeline for Invoice review and posting well within/by Invoice due date.
• Deliver efficiency of around 10 % in the process flow by continuous improvement and eliminating unproductive methodology.

Major Opportunities and Decisions

• Highly organized and able to work within tight timeliness and applicable KPIs
• Flexible and adaptive to changing conditions in the business/market environment
• Strong customer service, communication skills/soft skills
• Attention to details, process oriented and analytical skills
• Effective decision making and problem solving
• Computer proficient (SAP, Analytical tools, MS Office).
• Work well as part of a team to achieve a common objective