Associate Specialist Correction

Job Description

Overview We are looking for a Corrections Representative who would be responsible for working on all corrections activities in accounts receivable processes . We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the correcting requests different queues worked under the corrections process. On our team, youll have the support to excel at work and the resources to build a career you can be proud of. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc. We provide free transport facility Location : Pune Timing : 1:00PM 10:00AM / 4:00PM to 1:00 AM What youll do on a typical day: As specialist you will be responsible for majorly working on the corrections queues that you are assigned to. Ensure that the requests are completed within the set timelines. Making sure all the correction requests are properly reviewed, understood and then rectifications to be done with proper documentation supporting the same. Understand the billing process and updates impacting corrections. Liaison with the onshore partner and work on any adhoc requests impacting revenue regularly. Timely response to the queries from customers on disputes Pros. Identify recurring issues and analyzing them. Collaborate with other processes within Order to cash to resolve recurring issues. Ensure documentation is updated for respective processes. Train the new team members on the corrections functions. What you need to succeed at XPO: At a minimum, youll need: Ability to work flexible hours depending on the process requirements Bachelors in accounting or Finance or Commerce 0 to 3 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Billing and corrections dispute resolutions processes Strong communication skills - both verbal and written. Basic Computer Skills & Advance Knowledge of MS Office is mandatory Should be able to perform duties independently and with minimal supervision Good interpersonal skills: participate in a team environment and build strong working relationships. Good with time management, multi-task and prioritize workloads, demonstrated analytical capabilities; effectively identify and resolve problems.