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Associate Service Manager - WBG HO / IPO / CIP - Operations

Associate Service Manager - WBG HO / IPO / CIP - Operations

Kotak Life Insurance

2 - 5 years

3 - 4 Lacs

Bengaluru

Posted:17 hours ago| Platform:

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Skills Required

finacle investment banking networking siebel ops operations management team management service management tat customer service banking operations sales and operations planning account opening process management kyc client interaction

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Work from Office

Job Type

Full Time

Job Description

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to clients Ensuring customer requests/queries are attended to and resolved within TAT Coordination with stakeholders like Dp ops , Custody team , RM, PMS clients , Channel partners , LCC, BSG, IT , GR team etc. to speed up customer requestsand resolve issues Graduate with minimum 8-14 years of Banking experience Knowledge of banking operations and KYC for Resident Individual and Non individual and Non Resident account opening Should be familiar with Finacle, SIEBEL, BCIF , Ncif applications Ability to work under pressure in a dynamic environment Should have eye for detail & be meticulous Strong communication (Oral and Written) & Networking Skills Job Role

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Kotak Life Insurance

www.kotaklife.com

Insurance

Jaipur

4000+ Employees

493 Jobs

Key People

Mahesh Balasubramanian

Managing Director & CEO
Kavitha Kamath

Executive Vice President

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Associate Service Manager - WBG HO / IPO / CIP - Operations

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Associate Service Manager - WBG HO / IPO / CIP - Operations

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