We help the world Be Everyday Ready
Today s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Job:
The EDR Security Engineer role is critical in safeguarding our clients environments by leveraging advanced endpoint detection and response (EDR) technologies. You will be responsible for implementing, maintaining, and enhancing EDR solutions to proactively identify, investigate, and respond to cyber threats.
Responsibilities:
- Support Intake process including coverage for Eastern Standard Time Business Hours
- Monitor alerts and notifications from managed EDR platforms to identify, triage, and escalate potential threats.
- Support senior engineers with investigation and remediation activities related to malware, suspicious processes, and endpoint anomalies.
- Participate in routine operational tasks, including signature updates, policy reviews, and system health checks.
- Assist in the deployment, configuration, and maintenance of EDR agents across diverse client environments.
- Document all investigations and resolutions within the managed service ticketing system.
- Collaborate with customers to ensure endpoint protection coverage, resolve technical issues, and optimize EDR performance.
- Contribute to continuous improvement initiatives for playbooks and response automation.
- Maintain detailed documentation and best practices for internal and external customers
Requirements:
- Diploma or bachelor s degree in computer science, Cybersecurity, Information Technology, or related field.
- Two years of experience in IT security, systems administration, or managed endpoint support.
- Basic understanding of cybersecurity fundamentals including malware types, network protection, and incident response.
- Familiarity with EDR solutions such as Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, PaloAlto Cortex XDR, TrendMicro, Carbon Black, or Cisco AMP is an asset.
- Experience with networking concepts and ability to analyze network artifacts
- Scripting or development experience in one of the following languages: Python, PowerShell, bash, etc.
- Acquaintance with log analysis tools or SIEM platforms (e.g., Splunk, Sentinel, XSIAM, CS NG-SEIM) preferred.
- Strong analytical and problem-solving skills with attention to detail.
- Effective written and verbal communication skills for both technical and non-technical audiences
Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.