Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: A managed service Security engineer plays a key role in the daily operations of the system, ensuring it s running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with SailPoint IIQ and managing its business as usual type tasks and enhancing the solution in production to exploit tool features The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time management skills. Responsibilities: Help gather business and technical requirements from the customer/application owners Provide input to functional and technical design where required Ensure that the technical solution meets the customer requirements and performs as per the design Create customer delivery documentation such as implementation and configuration documents, test plans and run books Work closely with the project manager and engagement manager to deliver tasks on time and with high quality Identify new and existing customer opportunities Help create strong customer relationships with technical stakeholders Share best practices with team members to contribute to enhancing the IAM centre of excellence Provide technical support and troubleshoot issues in production Support closure of IAM-related support tickets in alignment with agreed metrics. Manage vendor technical support, contract maintenance, product enhancements request, and corrective actions Quality assurance checks for enhancements and updates Install critical fixes upon analysis of IAM Solution patches versus installed versions After-hours and weekend work as necessary in support of a global organization. Requirements: 3+ years of hands-on experience in SailPoint IdentityIQ: Installation and configuring Developing lifecycle workflows Onboarding applications with automated provisioning Configuring reports and dashboards RBAC and Access Reviews Troubleshooting P1/P2 issues Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers Experience with Java or BeanShell and PowerShell required Experience with databases (such as Oracle, MSSQL, MySQL) Experience installing complex applications on UNIX/Linux platforms Experience in building custom API integrations Proficient in Custom objects and rule configurations. Experience with SailPoint Upgrades and Patch installation. Strong communications skills (written and verbal) Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. Role Summary Cyderes is looking for a Talent Acquisition Partner to join our Talent Acquisition team and recruit for a variety of technical positions. In this role, you will support our growth in our offices but also hire globally to continue building our remote team. You will live and breathe the Cyderes values. You will also build strong and trusted relationships with candidates, hiring leaders and all other stakeholders. Responsibilities Niche Talent Sourcing: Develop and implement strategies to source and engage niche cybersecurity talent, including professionals in specialized areas such as penetration testing, ethical hacking, cryptography, threat hunting, and security operations. Candidate Pipeline Development: Build and maintain a strong pipeline of high-caliber cybersecurity professionals for current and future hiring needs, leveraging various sourcing channels, including specialized forums, conferences, and niche job boards. Expert-Level Screening: Conduct in-depth technical interviews to assess candidates expertise in cybersecurity concepts, problem-solving abilities, and hands-on experience with specialized tools and technologies. Client-Focused Recruiting: Partner closely with hiring managers and team leads to deeply understand the unique skill sets and qualifications needed for each cybersecurity role. Talent Market Intelligence: Continuously analyze the cybersecurity job market, keeping up to date with emerging skill sets, industry certifications, and the competitive landscape for cybersecurity talent. Building a Network: Cultivate long-term relationships with highly skilled cybersecurity professionals, including passive candidates, to ensure a continuous talent pipeline. Candidate Experience: Create a positive, transparent, and informative experience for candidates throughout the recruitment process, from initial contact through to offer negotiation and onboarding. Employer Branding Industry Presence: Represent the company at cybersecurity events, webinars, and forums, strengthening our employer brand and engaging with potential candidates in the niche cybersecurity space. Collaboration: Collaborate with HR, hiring managers, and senior leadership to design and refine recruitment strategies, ensuring alignment with business objectives and talent needs. Diversity Inclusion: Promote diversity within cybersecurity recruitment efforts and ensure all hiring practices are inclusive, fair, and aligned with organizational values. Requirements Expert Recruiting Experience: Minimum of 5-7 years of recruiting experience, with at least 3 years focused on sourcing and hiring for niche cybersecurity roles. Cybersecurity Expertise: Deep knowledge of the cybersecurity industry and its specialized areas (e.g., cloud security, threat hunting, incident response, ethical hacking, penetration testing, SIEM, cryptography). Advanced Sourcing Techniques: Mastery of sourcing techniques such as Boolean search, social media recruitment, direct sourcing, networking, and using niche job boards and industry-specific channels to find hard-to-find candidates. Technical Understanding: Solid understanding of cybersecurity concepts, tools, and technologies, and the ability to effectively screen candidates for technical expertise in areas such as vulnerability management, intrusion detection, malware analysis, and secure coding. Strong Stakeholder Management: Proven ability to work closely with senior leadership, hiring managers, and cross-functional teams to understand complex job requirements and deliver tailored recruitment strategies. Exceptional Communication Skills: Excellent verbal and written communication skills with the ability to engage, influence, and negotiate with top-tier candidates. Data-Driven Approach: Experience in using ATS (Applicant Tracking Systems), CRM systems, and data-driven insights to optimize the recruitment process and track recruitment metrics. Networking Skills: Well-established network in the cybersecurity field and the ability to build relationships with professionals in specialized, high-demand areas. Diversity Inclusion Focus: Commitment to driving diverse hiring initiatives, ensuring underrepresented groups are given equal opportunities in the recruitment process. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes is looking for a dedicated and creative Platform Operations Analyst to join the Cyderes Platform Management team. The candidate should have experience working efficiently on small teams, being flexible filling roles, and be familiar with cloud technologies (AWS, Azure, GCP). The primary function will be contributing directly to meeting client technical needs for operating on Cyderes data ingestion and alerting pipelines. We are looking for someone who has a solid understanding of networking and related protocols, network and computer security concepts, and admin experience. Candidate must also have experience in telemetry (log) monitoring and experience in investigating and researching log events through SIEMs or other related centralized logging technologies. Candidate should be detail-oriented, able to handle multiple high-priority demands while driving consistent results and have a passion for delivering detailed customer service for both internal and external clients. Additionally, candidates will need to have a customer-first attitude and be comfortable interacting with service stakeholders. We embrace the fast-paced development field and are looking for like-minded individuals that have a passion for continual improvement, innovative ideas, tinkering with new projects, and taking on complex problems. Responsibilities: Work with Cyderes managed services clients to help integrate log telemetry into the Cyderes platform Assist Cyderes clients with various tasks such as troubleshooting SSO integration, networking issues logging, and more Respond to internal and external escalations Be part of a 24/7 On-call rotation Provide support to Cyderes clients and to internal teams surrounding data normalization and parsing Help deploy log telemetry integrations and work with internal engineering teams Serve as the first point of contact for customer-initiated requests via the Cyderes ticketing system. Evaluate, research, and respond to customer inquiries or direct them to appropriate internal teams if necessary. Provide timely updates and status reports to customers, ensuring clear and effective communication. Manage tasks on behalf of customers, ensuring that their needs are met promptly and accurately Requirements: 2+ years of Network / Security experience Intermediate level of networking knowledge and troubleshooting experience Experience with monitoring and investigating various telemetry (log) output Ability to work amicably with clients (both internal and external) Understanding of security telemetry software / platforms (Firewalls, Endpoint Detection and Response (EDR), Operating Systems) Strong communication skills 3+ years of network / security experience Operating systems logging experience (Windows and Linux) Experience in system administration practices Experience with cloud environments (AWS, Azure, and/or GCP) and common SaaS applications (e.g., Office 365, Okta, Salesforce, Proofpoint) Proven project management success Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: We are seeking a Salesforce Business Analyst/Solutions Architect to join our team. The candidate will be responsible for developing Visualforce Pages, Salesforce.com Development, Lightning Web Components, and Salesforce.com Administration tasks daily. The role involves working on Salesforce.com projects and leveraging expertise in Salesforce technologies to optimize business processes. The primary focus will be to provide the discipline of solution architecture for the Salesforce platform, including the delivery of technical designs and working with integration technical teams to implement functionality to cost, quality, and schedule Responsibilities: Develop solutions within the Salesforce platform to support critical business functions and meet project objectives, business requirements, and company goals. Ensure the Salesforce technical design aligns to overall enterprise architecture, Salesforce best practices and scalability. Hands on design, development, test, implementation and training of robust Salesforce solutions and related services. Engage with functional teams and leadership to understand their needs, design solutions and create requirements documentation for enhancements, workflow changes, and special projects. Also, collaborate with technical SF technical lead in implementing the solutions as needed. Provide expert knowledge and act as a problem solver for functional stakeholders Collaborate cross-functionally with other departments such as Sales, IT and Security to drive the strategic architecture and roadmap. Provide guidance to developers and other architects ensuring that best architecture principles and practices for technical design are followed. Recommending best practice approaches that challenge the status quo and ensure that all component parts fit together and realize the value of the salesforce platform. Working with and providing knowledge transfer of new developments to the Development Lead. Maintain detailed architecture and design documentation. Requirements: 2 - 4 years of direct experience with developing, configuring, and implementing successful Salesforce project implementation. Experience developing against REST and SOAP APIs both on and off Salesforce Strong experience with Salesforce security architecture (Permissions sets, Public Groups, Sharing Rules, Validation Rules, Org Wide Defaults, etc.) Strong experience with best practices Flows development Experience and Adherence with Salesforce User Experience (UI) best practices like SF Lightening. Experience in building applications using APEX, Lightning Web Components, Visualforce and UI related coding technologies Experience with working with business users to analyze requirements to create confluence documentation for technical teams Experience with agile development and Atlassian tools Good to have Platform Developer 1 2 certification Effective collaboration capability and ability to work with others is a must Self-starter with initiative, who demonstrates great pro-activeness, the ability to both lead and work within a team, and to manage up, down and across the organization. Attention to detail and complex problem solving with good interpersonal and communications skills Experience working remotely and asynchronously with team members across different countries and time zones. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

About the Company: Cyderes is a global cybersecurity powerhouse offering comprehensive solutions around managed security, identity and access management, and professional services. Cyderes provides the people, process, and technology modern enterprises rely on to manage risk, maintain compliance, and respond to security threats with greater speed, scale, and cost-efficiency than traditional in-house solutions. Born from the merger of two award-winning cybersecurity firms, Herjavec Group and Fishtech Group, Cyderes has six security operations centers and offices across the United States, Canada, the United Kingdom, and India. About the Role: A managed service Security engineer plays a key role in the daily operations of the system, ensuring its running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with SailPoint IIQ and managing its business as usual type tasks and enhancing the solution in production to exploit tool features The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time management skills.Responsibilities:Help gather business and technical requirements from the customer/application ownersProvide input to functional and technical design where requiredEnsure that the technical solution meets the customer requirements and performs as per the designCreate customer delivery documentation such as implementation and configuration documents, test plans and run booksWork closely with the project manager and engagement manager to deliver tasks on time and with high qualityIdentify new and existing customer opportunitiesHelp create strong customer relationships with technical stakeholdersShare best practices with team members to contribute to enhancing the IAM centre of excellenceProvide technical support and troubleshoot issues in production Support closure of IAM-related support tickets in alignment with agreed metrics.Manage vendor technical support, contract maintenance, product enhancements request, and corrective actionsQuality assurance checks for enhancements and updatesInstall critical fixes upon analysis of IAM Solution patches versus installed versionsAfter-hours and weekend work as necessary in support of a global organization. Desired Technical Skills and Experience3+ years of hands-on experience in SailPoint IdentityIQ:Installation and configuringDeveloping lifecycle workflowsOnboarding applications with automated provisioningConfiguring reports and dashboardsRBAC and Access ReviewsTroubleshooting P1/P2 issuesExperience with databases (such as Oracle, MSSQL, MySQL)Experience with Java or BeanShell and PowerShell requiredExperience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application serversExperience installing complex applications on UNIX/Linux platformsExperience in building custom API integrationsProficient in Custom objects and rule configurations.Experience with SailPoint Upgrades and Patch installation.

Responsibilities:Help gather business and technical requirements from the customer/application ownersProvide input to functional and technical design where requiredEnsure that the technical solution meets the customer requirements and performs as per the designCreate customer delivery documentation such as implementation and configuration documents, test plans and run booksWork closely with the project manager and engagement manager to deliver tasks on time and with high qualityIdentify new and existing customer opportunitiesHelp create strong customer relationships with technical stakeholdersShare best practices with team members to contribute to enhancing the IAM centre of excellenceProvide technical support and troubleshoot issues in production Support closure of IAM-related support tickets in alignment with agreed metrics.Manage vendor technical support, contract maintenance, product enhancements request, and corrective actionsQuality assurance checks for enhancements and updatesInstall critical fixes upon analysis of IAM Solution patches versus installed versionsAfter-hours and weekend work as necessary in support of a global organization. Desired Technical Skills and Experience3+ years of hands-on experience in SailPoint IdentityIQ:Installation and configuringDeveloping lifecycle workflowsOnboarding applications with automated provisioningConfiguring reports and dashboardsRBAC and Access ReviewsTroubleshooting P1/P2 issuesExperience with databases (such as Oracle, MSSQL, MySQL)Experience with Java or BeanShell and PowerShell required

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes is seeking a Technical Writer to join our talented Team. This role will work in lockstep with customer contacts and the Identity and Access Management (IAM) Team analysts to document Customer processes in the form of Standard Operating Procedures (SOPs), Operations Manuals, and Escalation Procedure Documents (EPDs). The Technical Writer will attend knowledge transfer sessions with Cyderes and Customer Subject Matter Experts (SMEs), create the requested documentation, and provide the documentation to the Cyderes SMEs. Upon updating the documentation, if required, the Technical Writer will provide the final version of the document to the Customer SMEs. This position requires someone who is passionate about effective written technical communication and cybersecurity. This role requires an individual who values the challenges associated with a complex, high stakes and fast-paced environment. A flexible and highly adaptable mindset is an absolute necessity. Responsibilities: Create and maintain Standard Operating Procedures (SOPs) and related development materials. Draft and edit technical and process documentation for multiple external customers. Review and update existing technical documentation to reflect product enhancements and procedure changes. Ensure compliance with industry best practices and Identity Access Management (IAM) Team standards in creating and formatting content. Collaborate with Managed Services and other IAM teams to gather information and to ensure quality and accuracy of content. Create and edit internal IAM documentation as required. Requirements: Demonstrated proficiency with technical writing tools; intermediate level with Microsoft Office, Visio, and SharePoint; Google Docs and Sheets; and Confluence. Working familiarity with Microsoft Word styles. Strong verbal, written, and interpersonal communication skills; excellent command of the English language, including grammar, spelling, and punctuation. General knowledge of cybersecurity principles and technologies. Strong organizational and time-management skills. Client-facing communications experience. Additional Qualifications: Minimum of one year of experience authoring technical documentation for a cybersecurity audience. Experience in working in complex, fast-paced environments. Ability to interface with multiple team members / projects concurrently effectively Ability to prioritize, manage and balance own time among multiple tasks and projects. CompTIA Security+ or similar considered an asset. Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.