Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The Managed Services Senior Security Analyst is responsible for providing security solutions to clients. The Senior Security Analyst will demonstrate the capacity to consistently meet and exceed client expectations, by representing and reinforcing the Cyderes brand through positive interaction with other teams within the company. Perform deep dive investigations into security threats, understand and implement MITRE mapping to identify customers current security posture. Responsibilities: Provide overall guidance, instructions, and mentorship to other Security Analysts Perform triage and security investigation based on advanced analysis tasks across the endpoint, server, and network and provide recommendations. Perform remediation actions wherever applicable. Coordinate Incident investigations and perform deep dive analysis on detected threats. Understand and identify indicators of attack and compromise in alerts, by hunting through data, and from review of investigation notes. Have full understanding of the MITRE ATT&CK framework. Mapping custom use cases to tactics and techniques. Update documentation and runbooks to avoid repeatable alerts. Document, communicate recommendations and guidelines based on results of analysis. Analyze, review, and provide raw log data for more insight into escalations through SIEM. Communicate effectively orally and in writing. Maintain current knowledge and understanding of threat landscape. Requirements: 5 or more years of progressing/in-depth IT security experience. Practical experience in a senior role within the last three years and demonstrated ability to carry out the functions of the job. Previous Experience with any of the two leading SIEM like Splunk, Sentinel, Chronical etc. Previous experience on any of the EDR tools like - Defender, SentinalOne, CrowdStrike etc. Advanced knowledge SIEM platform and query language (KQL or SPL.) Possess at least one industry certification Sec+, CEH SC200, CC (Cloud Fundamental Security knowledge). Prior knowledge of SOAR platform such as Siemplify, Forti soar etc. Understanding of Phishing and email header analysis. Contributing on whitelisting, Tuning management. Experience in SOC and Incident Response activities. Expert-level Analysis of security events. SIEM content management knowledge is an advantage. Basic scripting or development experience will be an added advantage. Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Role: The Customer Success team at Cyderes is everyday ready and has the responsibility to ensure our customers achieve their desired outcomes. We are laser focused on helping our customers stop threats and ensuring our clients receive maximum value from our services and security solutions. The Customer Sucess team partners closely with our clients and their security teams to guide their customer journey, to advance their security posture, and operate as the voice of the customer within Cyderes. We are responsible for customer health, retention, and strategic alignment that enables expansion and growth. Customer Success Managers act as catalyst of collaboration within Cyderes to ensure our clients voice is at the center of everything we do. We are looking for a dedicated and creative Associate Customer Success Manager (ACSM) to join the Customer Success team. This is an exciting opportunity for someone who thrives on solving customers cyber security problems, is energized by working with interesting technologies, and desires a dynamic environment with new challenges and opportunities every day. Responsibilities: Manage assigned book of business and drive retention, growth, and expansion with your clients Point of contact for client and client contacts, stakeholders, and team members Responsible for scheduling and hosting client meetings focused on service outcomes and operational reviews Drive and own the customer journey, ensuring client service elements are appropriately delivered and driving value for your clients Create and manage a strategic relationship with key stakeholders including Directors, Executives, line of business leaders, and security professionals. Work with your clients to define success criteria and key performance indicators. Partner with Sales Account Executive to align on key customer objectives and contract milestones. Create and/or deliver monthly reports and/or business reviews to ensure established success criteria are being met, ensure client realizes value from service, and drive client retention. Function as a frontline technical resource for best practice and informal customer questions. Engage with Security Operations as a customer advocate to drive delivery excellence. Engage with Product Management as the customer advocate on product roadmap discussions. Engage with Engineering and Platform teams as an advocate for your client base. Analyze customers needs and recommend additional services or solutions to enhance and advance their security posture. Provided enablement and guidance for clients to ensure adoption and value of services in scope Create, own, manage, and share appropriate customer journey materials, playbooks, success plans, and project plans for key focus areas. Demonstrate extreme ownership, accountability, and client focused mindset Requirements: 1+ years experience in a customer facing role / customer service role / customer support role Good understanding of SIEM Prior experience as a member of the SOC/Service Desk or a SOC/Service Desk Team Lead Technical knowledge with 2 + years of hands-on Security / Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience is required Solid technical background with hands on experience in cyber security technologies Industry and/or security certifications: CISSP, Security +, PM, ITIL, etc. is a Plus Bachelors degree in computer science or relevant field Knowledge of cyber security concepts, controls, security operations, and best practices Proven project management experience and success Exceptional verbal and written communication, presentation, organization, and administrative skillsets required Bachelor s degree, cyber certifications, or equivalent years of relevant experience Strong presence with high confidence and calm demeanor in even the most stressful situations Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment Strong relationship management, business administration, and customer service skillsets Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution and follow-up for critical tasks Willingness to travel periodically based on customer and business need Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes is looking for a dedicated and creative Senior Cloud DevOps Engineer to join our Managed Services - Engineering team. The ideal candidate will have a passion for automation, identifying opportunities for optimization/stability, and exploring new ideas to better our services and products. The position requires knowledge of CI/CD workflows, scripted automation, metric gathering and analysis, and supportive tool related to big data operations. The candidate should be aware of strong security practices and have a willingness to learn and provide feedback on upcoming technologies. Additionally, the candidate will be responsible for and help in the creation of the Cyderes platform, ensure the highest level of quality and stability of the platform, and integrate with other developers to get functionality out efficiently. Responsibilities : Run, maintain, and improve the Cyderes managed cloud environments Identify opportunities for improvement of the Cyderes platform Troubleshoot and remediate any system/automation issues Maintain and support a production Kubernetes environment Collaborate with internal teams to improve CI/CD processes and procedures Operates within multiple cloud service provider environments Document and standardized engineering procedures Participate in on-call rotation pertaining to infrastructure issues Participate in after-hour maintenance cycles, as needed Research and remediate security concerns with all cloud platforms Requirements: 9+ years working in development/SE/DevOps fields Investigative analysis (CI/CD pipelines, technology PoCs, QoL automation) skills Experience creating and maintaining helm charts is needed Familiarity working in cloud platforms (AWS /Azure /GCP) Experience with containerization/orchestration via Docker Additional experience with Kubernetes operation and administration Knowledge of virtualization hypervisors (VMWare, Microsoft Hyper-V, XenServer) Knowledge of Source control and CI/CD (ArgoCD, Jenkins, GitHub, Spinnaker, Concourse CI, etc.) knowledge Experience with scripting/programming language (Python, Golang, bash, etc.) Bachelor s degree Desired state configuration (Terraform / Salt / Ansible / Puppet / Chef) knowledge Experience supporting and/or creating a production environment Experience working with other developers/engineers Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

About the Job: We are seeking a highly skilled Security Engineer with expertise in CrowdStrike s Next-Gen SIEM (Falcon LogScale) to join our Security Operations team. This role will focus on engineering, optimizing, and maintaining security detection and log management systems to enhance our threat detection and incident response capabilities. You will work closely with SOC analysts, threat hunters, and IT teams to deliver a robust and scalable securitymonitoring solution. Responsibilities: Design, implement, and manage CrowdStrike Falcon LogScale (Next-Gen SIEM) environment for real-time log ingestion, parsing, correlation, and alerting. Manage LogScale collector deployments, including monitoring, configuration, and fleet management. Develop and tune custom detection rules, dashboards, parsers, and alerts to identify malicious activities and policy violations. Integrate diverse log sources including endpoints, firewalls, cloud platforms (AWS, Azure, GCP), and applications into the SIEM environment. Collaborate with Threat Intelligence and Incident Response teams to develop use cases for detection and mitigation of advanced threats. Conduct performance tuning, optimization, and maintenance of the SIEM infrastructure to ensure high availability and scalability. Assist in developing automation scripts and tools for alert triage, response, and reporting. Ensure compliance with relevant security policies, standards, and frameworks (e.g., NIST, ISO 27001). Provide support during security investigations and incident response, including root cause analysis and remediation. Deliver documentation, including architecture diagrams, runbooks, and technical procedures. Requirements: 3 years of experience in cybersecurity engineering 3 years of hands-on experience with the CrowdStrike Falcon platform, with at least 1 year of administration experience in the platform s Raptor release. 1 year of experience in administering CrowdStrike Next-Gen SIEM specifically. S trong knowledge of log management, SIEM/SOAR solutions, and security event correlation. Proficiency in query languages (e.g., CrowdStrike/LogScale Query Language (CQL/LQL) , SPL, KQL, or similar). Experience integrating diverse log sources from on-prem and cloud environments. Experience with custom log parsers. Familiarity with detection engineering, threat modeling, and incident response workflows. Preferred Skills : Experience with scripting languages (Python, Bash, PowerShell) for automation and integrations. Familiarity with EDR, NDR, and UEBA tools. Knowledge of MITRE ATT&CK framework and threat detection methodologies. CrowdStrike certifications (e.g., CCFA, CCFR, CCFH, CCIS)

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The IAM Consultant, SailPoint, is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high quality of work and delight our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. Responsibilities: Work as part of a high-end consulting team to deliver product and domain expertise in Identity Access Management Work on the technical delivery of IAM implementation projects Help gather business and technical requirements from the customer Provide input to functional and technical design where required Ensure that the technical solution meets the customer requirements and performs as per design Create customer delivery documentation such as implementation and configuration documents, test plans and run books, provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC s Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality Identify new and existing customer opportunities Help create strong customer relationships with technical stakeholders Share best practices with team members to contribute to enhance the IAM center of excellence Requirements: This position requires working in the EST timezone. 3 to 7 years of hands-on experience in SailPoint ISC doing: Implementation, Installation and configuring Experience in JML certification and provisioning Developing lifecycle workflows Onboarding applications with automated provisioning Configuring reports and dashboards RBAC and Access Reviews Experience with databases (such as Oracle, MSSQL, MySQL) is needed . Experience with Java or Bean Shell and PowerShell is required Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers Experience installing complex applications on UNIX/Linux platforms Strong communications skills (written and verbal) SailPoint ISC Engineer Certification is preferred Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes Threat Fusion Team is looking for a highly skilled threat researcher to conduct malware research in support of global security operations. This team will support multiple groups within the company, to include Threat Intelligence, Threat Hunting, DFIR, and MDR, with expert malware research services. The malware research team will also be responsible for tracking malware families, creating and updating kill chains, reverse engineering, and tracking nation-state threat actor activity. In addition, they will create hunting queries and conduct hunting operations in client environments. Other duties for this team include: Responsibilities: Function as a centralized malware reversing team for the companys needs. (support DFIR, Hunters, MDR, etc.) Track threat actors and campaigns via malware research, code reuse, infrastructure usage, general threat profiling. Create, test, verify efficacy for intel-based threat hunting queries for emerging threats. Create a library of actionable threat briefing that include quick analysis, context, and investigative steps for emerging threats (malware families, zero days, major campaigns) (2-5 page quick hit publications). Create white papers with in-depth threat analysis when threat discoveries warrant deeper dive reporting. Create profiles, kill chains, preferred targets, regions, etc for major threat actors / ransomware families This team will actively conduct global threat hunting for emerging threats. Requirements: 6+ years of hands-on experience in Malware Reverse Engineering Proficiency in researching threat actors and producing intelligence reports Malware reverse engineering expertise across Windows, Linux, and OSX samples. Tools should include IDAPRO, OLLYDBG, and similar. OSINT knowledge, using popular sources to expand understanding of threat groups. Advanced VirusTotal research skills, to include retro hunting and API connections. Knowledge of current ransomware groups and other malware families, to include TTP s, code structure, and typical kill chains. Knowledge of DarkWeb research and investigation using popular tool sets. Advanced investigative skills using popular EDR Tools, such as CrowdStrike, SentinelOne, and Microsoft Defender. Able to craft complex queries in their respective query languages. Skilled in querying and reviewing data in popular SIEMS, such as Splunk and Google Chronicle. Skilled in writing concise, compelling, and actionable intelligence reports in English. Able to lead intelligence briefings with customers in English. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: We are seeking a skilled and driven Dark Web Researcher to join our Threat Intelligence team. In this role, you will leverage the CyberInt platform and a suite of dark web and threat actor monitoring tools to proactively identify emerging risks, data exposures, and threat activity targeting our clients across industries such as healthcare, education, and finance. You will play a key role in brand protection, leaked credential discovery, social media risk analysis, and monitoring for phishing domains and attack surface exposures. Your research will extend to initial access brokers (IABs) and dark web chatter that could signal intent or active targeting of our clients. Youll also support our threat hunting operations by creating queries and validating whether observed risks have materialized into active threats Responsibilities: Monitor and analyze dark web forums, marketplaces, Telegram channels, and leak sites using CyberInt and other OSINT/darknet tools. Identify and assess: Leaked credentials and sensitive data Phishing domains and impersonation sites Threat actor discussions mentioning client brands or environments Sale of access by Initial Access Brokers (IABs) Track emerging threat actor TTPs, malware families, ransomware groups, and underground ecosystem trends. Correlate dark web findings with client infrastructure and attack surface to assess risk and exposure. Develop threat hunting queries (e.g., using SIEM/EDR platforms) based on dark web discoveries to determine active targeting or compromise Create concise, actionable intelligence reports to communicate risks to internal and client stakeholders. Assist in incident enrichment, providing dark web context and attribution to ongoing investigations or IR cases Stay current on major malware and ransomware variants, and support attribution or profiling work when actors reference client asset Requirements: 3+ years of experience in threat intelligence, dark web research, or cybercrime investigations Hands-on experience with CyberInt or similar dark web intelligence platforms (e.g., Flashpoint, Cybersixgill, KELA, Recorded Future) Strong OSINT skills and familiarity with darknet environments and tradecraft Understanding of malware families, ransomware operations, and threat actor group dynamics Experience with brand protection monitoring, phishing detection, and social media threat analysis Ability to write clear, intelligence-driven reports for technical and executive audiences Familiarity with attack surface management and common enterprise exposure risk Preferred Qualifications: Experience tracking Initial Access Brokers (IABs) and ransomware affiliates Knowledge of security risks specific to healthcare, education, and financial sectors Basic scripting or automation skills (Python, Regex, etc.) for hunting or parsing data Experience writing threat hunting queries (e.g., Splunk, Elastic, Sigma rules) Previous consulting or client-facing experience in intelligence reporting or briefings Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The Privileged Access Management (PAM) Consultant plays a key role in the installation, configuration, and customization of Privileged Access Management software to deliver a solution that will meet the customers business requirements. This position involves working in customer environments in collaboration with customer personnel and other members of the Cyderes PAM team. The candidate requires hands-on experience with CyberArk Privileged Access Solution and other PAM solutions The successful candidate will have the opportunity to share their Privileged Access Management expertise with the customer, acting as a trusted advisor for PAM-related topics. As such, excellent English communication skills (both written and verbal) are a must. The candidate must also be capable of shifting smoothly between roles as a technical lead to a solution implementation specialist as required. This role frequently involves investigating and resolving challenging technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills. Responsibilities: Design, implement, and support CyberArk Privileged Access Management (PAM) solutions across on-premises and CyberArk Privilege Cloud (pCloud) environments. Serve as a Subject Matter Expert (SME) for all PAM-related initiatives, ensuring alignment with organizational security objectives. Establish and maintain strong customer relationships, demonstrating effective communication, collaboration, and stakeholder engagement. Act as a key liaison between customers and internal teams including implementation services, sales, customer success, and marketing. Support pre-sales activities such as solution demonstrations, scoping discussions, and technical assessments. Coordinate with CyberArk support for issue resolution, including bug fixes and escalations. Work closely with internal technical teams and client stakeholders to drive PAM program success, ensuring project alignment with security and compliance goals. Contribute to the development and enhancement of PAM practice offerings, methodologies, and service accelerators. Exhibit excellent communication, documentation, and problem-solving skills, contributing to technical design sessions and stakeholder meetings. Requirements: This position requires working in the EST time zone 4+ years of hands-on experience in Information Security, with a primary focus on Privileged Access Management. Proven experience with the deployment and management of CyberArk solutions, including: Enterprise Password Vault (EPV), Password Vault Web Access (PVWA), Central Policy Manager (CPM), Privileged Session Manager (PSM), Privileged Threat Analytics (PTA), Disaster Recovery (DR) Vault, CyberArk Privilege Cloud (pCloud) Strong understanding of privileged account discovery, analysis, and onboarding processes. Skilled in integrating CyberArk with: Active Directory, LDAP, Azure AD, Enterprise applications and systems Experience managing CyberArk upgrades, patches, and performing regular health checks. Proficient in developing technical documentation, including solution designs, implementation plans, SOPs, and knowledge base articles. Hands-on experience with CyberArk plugin development for CPM and PSM connectors. Scripting and automation skills using PowerShell, Python, and REST APIs. CyberArk Certified Delivery Engineer (CDE) or CyberArk Certified PAM Consultant (CPC) Mandatory Preferred Skills : Experience with Venafi, PKI, CyberArk Identity, Endpoint Privilege Manager (EPM), Conjur, or Secrets Hub. Familiarity with cloud platforms (AWS, Azure) and their integration with PAM solutions. Exposure to other PAM tools such as BeyondTrust or Delinea (formerly Thycotic) Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The Application Security Consultant reports directly to the Cloud and Application Security Practice Director and is tasked with guiding clients from traditional DevOps practices to a comprehensive DevSecOps model. This role encompasses conducting in-depth code reviews, utilizing DAST, SAST, and SCA tools for security assessments, and performing web application penetration tests. With a focus on integrating security into the development lifecycle, this role requires a candidate with a strong development background and familiarity with a broad spectrum of programming languages. Responsibilities: Lead security reviews and web application penetration tests to identify vulnerabilities across a variety of development frameworks and languages. Advise on the integration of security practices within DevOps processes, aiding in the transition to DevSecOps. Perform thorough code reviews using DAST, SAST, and SCA tools, focusing on a wide array of programming languages. Work closely with development teams to instill secure coding practices and embed security measures within CI/CD pipelines. Support the bug bounty program. Support the preparation of security releases. Assist in development of security processes and automated tooling that prevent classes of security issues. Requirements: 2-3 years overall application security experience Extensive experience application and code security Experience with static and dynamic code analysis solution. For Example: Veracode, Checkmarx, SonarQube Retain one or more of the following certifications: CISSP, CISM, OSCP, CEH Experience in solution architecture, DevSecOps practices, and cloud integration. Experience working with Infrastructure as Code, CI/CD pipelines and Secure DevOps processes. Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, SAML, etc.). Strong expertise in at least one of the major programming languages (e.g., C/C++, Java, Python). This foundational knowledge is crucial for conducting effective code reviews and security assessments. An understanding of, or experience with, a diverse set of languages, including but not limited to Gosu, Business Basic, CLI Scripts, HCL Domino, Net.Data, PowerShell, Shell, SQL, and SQR. Strong security inclination & technical writing skills Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The IAM Consultant, SailPoint, is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high quality of work and delight our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. Responsibilities: Work as part of a high-end consulting team to deliver product and domain expertise in Identity Access Management Work on the technical delivery of IAM implementation projects Help gather business and technical requirements from the customer Provide input to functional and technical design where required Ensure that the technical solution meets the customer requirements and performs as per design Create customer delivery documentation such as implementation and configuration documents, test plans and run books, provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC s Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality Identify new and existing customer opportunities Help create strong customer relationships with technical stakeholders Share best practices with team members to contribute to enhance the IAM center of excellence Requirements: This position requires working in the EST timezone. 6+ years of hands-on experience in SailPoint ISC doing: Implementation, Installation and configuring Experience in JML certification and provisioning Developing lifecycle workflows Onboarding applications with automated provisioning Configuring reports and dashboards RBAC and Access Reviews Experience with databases (such as Oracle, MSSQL, MySQL) is needed . Experience with Java or Bean Shell and PowerShell is required Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers Experience installing complex applications on UNIX/Linux platforms Strong communications skills (written and verbal) SailPoint ISC Engineer Certification is preferred Cyderes i s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

About the Role: The Customer Success team at Cyderes is everyday ready and has the responsibility to ensure our customers achieve their desired outcomes. We are laser focused on helping our customers stop threats and ensuring our clients receive maximum value from our services and security solutions. The Customer Sucess team partners closely with our clients and their security teams to guide their customer journey, to advance their security posture, and operate as the voice of the customer within Cyderes. We are responsible for customer health, retention, and strategic alignment that enables expansion and growth. Customer Success Managers act as catalyst of collaboration within Cyderes to ensure our clients voice is at the center of everything we do. We are looking for a dedicated and creative Associate Customer Success Manager (ACSM) to join the Customer Success team. This is an exciting opportunity for someone who thrives on solving customers cyber security problems, is energized by working with interesting technologies, and desires a dynamic environment with new challenges and opportunities every day. Responsibilities: Manage assigned book of business and drive retention, growth, and expansion with your clients Point of contact for client and client contacts, stakeholders, and team members Responsible for scheduling and hosting client meetings focused on service outcomes and operational reviews Drive and own the customer journey, ensuring client service elements are appropriately delivered and driving value for your clients Create and manage a strategic relationship with key stakeholders including Directors, Executives, line of business leaders, and security professionals. Work with your clients to define success criteria and key performance indicators. Partner with Sales Account Executive to align on key customer objectives and contract milestones. Create and/or deliver monthly reports and/or business reviews to ensure established success criteria are being met, ensure client realizes value from service, and drive client retention. Function as a frontline technical resource for best practice and informal customer questions. Engage with Security Operations as a customer advocate to drive delivery excellence. Engage with Product Management as the customer advocate on product roadmap discussions. Engage with Engineering and Platform teams as an advocate for your client base. Analyze customers needs and recommend additional services or solutions to enhance and advance their security posture. Provided enablement and guidance for clients to ensure adoption and value of services in scope Create, own, manage, and share appropriate customer journey materials, playbooks, success plans, and project plans for key focus areas. Demonstrate extreme ownership, accountability, and client focused mindset Requirements: 1+ years experience in a customer facing role / customer service role / customer support role Good understanding of SIEM Prior experience as a member of the SOC/Service Desk or a SOC/Service Desk Team Lead Technical knowledge with 2+ years of hands-on Security / Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience is required Solid technical background with hands on experience in cyber security technologies Industry and/or security certifications: CISSP, Security +, PM, ITIL, etc. is a Plus Bachelors degree in computer science or relevant field Knowledge of cyber security concepts, controls, security operations, and best practices Proven project management experience and success Exceptional verbal and written communication, presentation, organization, and administrative skillsets required Bachelor s degree, cyber certifications, or equivalent years of relevant experience Strong presence with high confidence and calm demeanor in even the most stressful situations Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment Strong relationship management, business administration, and customer service skillsets Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution and follow-up for critical tasks Willingness to travel periodically based on customer and business need

About the Job: A managed service CyberArk engineer plays a key role in the daily operations of the system, ensuring it s running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with CyberArk Privileged Access Solution and managing its business as usual type tasks The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills. Responsibilities: Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions. Understands a broad spectrum of Privileged Access Management technology to provide part or all detailed technical design which meets customer requirements. Develop maintainable, scalable, and secure source code that meets business requirements and team standards. Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including questioning, listening, ideas development, permission, and rapport, and influencing. Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package. Requirements: Minimum 2 to 5 years administration experience in working on large, complex CyberArk environments Experience on working with PCloud environment & Standalone/High-Availability - cluster environment for CyberArk Core PAS modules. Experience with onboarding different platform accounts such as Windows, Unix, Databases (Oracle, Sybase, MSSQL, MySQL), Web applications (AWS/Azure), Network/Security Devices, etc. Knowledge on integrating CyberArk solution with HSM, LDAP, SIEM, SNMP, ticketing system and multi- factor authentication etc. Knowledge on custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools. Experience on AAM (CP and CCP). Knowledge upgrading CyberArk version and managing patch/upgrade/security fix strategy. Knowledge in DR Drill activities, Backup, Reporting etc. Knowledge in Vault OS/Infra patching and connector management. Perform health check monitoring on all the CyberArk servers to ensure consistent availability of system to end users. Experience/Knowledge troubleshooting CyberArk Core PAS (Vault, PVWA, CPM, PSM, PSMP), AAM, HTML5 gateway & Remote Access (Alero). In-depth Knowledge of ITIL processes like Incident Management, Problem Management, Configuration Management and Change Management processes. Advanced trouble shooting skills and identifying the severity of the issue, ability to resolve issues quickly to account/customer satisfaction and conduct RCA. Documentation of technical configuration Provide operational support on a 24x7/8X5 rotation basis. Provides production support and participates in on-call rotation. CyberArk Defender/Sentry is mandatory. Add-on: CDE-PAM/CDE-CPC. Add-on (Key Values) Knowledge/Experience on CyberArk EPM & WPM. Knowledge in Remote Access (Alero), HTML5GW, Identity, Conjur etc. Knowledge in integrating Conjur with various DevOps tools like Jenkins, Ansible, Kubernetes, OpenShift, Gitlab, and Terraform.

About the Job: The Managed Services Senior Security Analyst is responsible for providing security solutions to clients. The Senior Security Analyst will demonstrate the capacity to consistently meet and exceed client expectations, by representing and reinforcing the Cyderes brand through positive interaction with other teams within the company. Perform deep dive investigations into security threats, understand and implement MITRE mapping to identify customers current security posture. Responsibilities: Provide overall guidance, instructions, and mentorship to other Security Analysts Perform triage and security investigation based on advanced analysis tasks across the endpoint, server, and network and provide recommendations. Perform remediation actions wherever applicable. Coordinate Incident investigations and perform deep dive analysis on detected threats. Understand and identify indicators of attack and compromise in alerts, by hunting through data, and from review of investigation notes. Have full understanding of the MITRE ATT&CK framework. Mapping custom use cases to tactics and techniques. Update documentation and runbooks to avoid repeatable alerts. Document, communicate recommendations and guidelines based on results of analysis. Analyze, review, and provide raw log data for more insight into escalations through SIEM. Communicate effectively orally and in writing. Maintain current knowledge and understanding of threat landscape. Requirements: 5 or more years of progressing/in-depth IT security experience. Practical experience in a senior role within the last three years and demonstrated ability to carry out the functions of the job. Previous Experience with any of the two leading SIEM like Splunk, Sentinel, Chronical etc. Previous experience on any of the EDR tools like - Defender, SentinalOne, CrowdStrike etc. Advanced knowledge SIEM platform and query language (KQL or SPL.) Possess at least one industry certification Sec+, CEH SC200, CC (Cloud Fundamental Security knowledge). Prior knowledge of SOAR platform such as Siemplify, Forti soar etc. Understanding of Phishing and email header analysis. Contributing on whitelisting, Tuning management. Experience in SOC and Incident Response activities. Expert-level Analysis of security events. SIEM content management knowledge is an advantage. Basic scripting or development experience will be an added advantage.

About the Job: The Privileged Access Management (PAM) Consultant plays a key role in the installation, configuration, and customization of Privileged Access Management software to deliver a solution that will meet the customers business requirements. This position involves working in customer environments in collaboration with customer personnel and other members of the Cyderes PAM team. The candidate requires hands-on experience with CyberArk Privileged Access Solution and other PAM solutions The successful candidate will have the opportunity to share their Privileged Access Management expertise with the customer, acting as a trusted advisor for PAM-related topics. As such, excellent English communication skills (both written and verbal) are a must. The candidate must also be capable of shifting smoothly between roles as a technical lead to a solution implementation specialist as required. This role frequently involves investigating and resolving challenging technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills. Responsibilities: Design, implement, and support CyberArk Privileged Access Management (PAM) solutions across on-premises and CyberArk Privilege Cloud (pCloud) environments. Serve as a Subject Matter Expert (SME) for all PAM-related initiatives, ensuring alignment with organizational security objectives. Establish and maintain strong customer relationships, demonstrating effective communication, collaboration, and stakeholder engagement. Act as a key liaison between customers and internal teams including implementation services, sales, customer success, and marketing. Support pre-sales activities such as solution demonstrations, scoping discussions, and technical assessments. Coordinate with CyberArk support for issue resolution, including bug fixes and escalations. Work closely with internal technical teams and client stakeholders to drive PAM program success, ensuring project alignment with security and compliance goals. Contribute to the development and enhancement of PAM practice offerings, methodologies, and service accelerators. Exhibit excellent communication, documentation, and problem-solving skills, contributing to technical design sessions and stakeholder meetings. Requirements: This position requires working in the EST time zone 3+ years of hands-on experience in Information Security, with a primary focus on Privileged Access Management. Proven experience with the deployment and management of CyberArk solutions, including: Enterprise Password Vault (EPV), Password Vault Web Access (PVWA), Central Policy Manager (CPM), Privileged Session Manager (PSM), Privileged Threat Analytics (PTA), Disaster Recovery (DR) Vault, CyberArk Privilege Cloud (pCloud) Strong understanding of privileged account discovery, analysis, and onboarding processes. Skilled in integrating CyberArk with: Active Directory, LDAP, Azure AD, Enterprise applications and systems Experience managing CyberArk upgrades, patches, and performing regular health checks. Proficient in developing technical documentation, including solution designs, implementation plans, SOPs, and knowledge base articles. Hands-on experience with CyberArk plugin development for CPM and PSM connectors. Scripting and automation skills using PowerShell, Python, and REST APIs. CyberArk Certified Delivery Engineer (CDE) or CyberArk Certified PAM Consultant (CPC) Mandatory Preferred Skills : Experience with Venafi, PKI, CyberArk Identity, Endpoint Privilege Manager (EPM), Conjur, or Secrets Hub. Familiarity with cloud platforms (AWS, Azure) and their integration with PAM solutions. Exposure to other PAM tools such as BeyondTrust or Delinea (formerly Thycotic)