About the Job :
The Privileged Access Management (PAM) Consultant plays a key role in the installation, configuration, and customization of Privileged Access Management software to deliver a solution that will meet the customers business requirements. This position involves working in customer environments in collaboration with customer personnel and other members of the Cyderes PAM team. The candidate requires hands-on experience with CyberArk Privileged Access Solution and other PAM solutions
The successful candidate will have the opportunity to share their Privileged Access Management expertise with the customer, acting as a trusted advisor for PAM-related topics. As such, excellent English communication skills (both written and verbal) are a must. The candidate must also be capable of shifting smoothly between roles as a technical lead to a solution implementation specialist as required. This role frequently involves investigating and resolving challenging technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills.
Responsibilities:
- Install, configure, and maintain Delinea PAM solutions (e.g., Secret Server, Privilege Manager)
- Design and build custom connectors or plugins to integrate Delinea with third-party systems (e.g., ticketing systems, cloud platforms).
- Troubleshoot and debug application-level issues related to Delinea PAM integration.
- Stay up to date with Delineas latest APIs, SDK updates, and security features for integration and development enhancements.
- Contribute to the technical design and documentation of Delinea-based development solutions
- Design, implement, and support CyberArk PAM solutions, both on-prem and in Privilege Cloud (pCloud) environments (preferred)
- Develop and maintain positive and productive customer relationships
- Serve as the conduit for communications to and from the customer and Cyderes s implementation services, sales, customer success, and marketing teams
- Receive and appropriately resolve and communicate customer issues and escalations
- Provide support in pre-sales activities including product demonstration
- Excellent communication, problem-solving, and documentation skills.
- Collaborate with internal teams and client stakeholders to ensure PAM program success and alignment with security goals.
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Requirements:
- 4+ years of experience in IT Security with a focus on Privileged Access Management (PAM)
- Hands-on experience in deploying and managing Delinea cloud & On-Premises
- Experience with deploying core Delinea component, perform privileged account discovery, analysis, and onboarding
- Integrate Delinea with Active Directory, LDAP, Azure AD, and enterprise applications.
- Privilege accounts onboarding, Manage upgrades, patches, and periodic health checks.
- Develop technical documentation including solution designs, implementation guides, SOPs, and KB articles.
- Experience with integration of Delinea with enterprise systems and applications including ticketing systems and SIEM integration.
- Understanding of cloud environments (AWS, Azure) and their integration with Delinea.
- Scripting experience using PowerShell, Python, or REST APIs.
- Delinea Associate Level (Must have)
Good to have :
- Experience with CyberArk deployment (Added Advantage)
- CyberArk Certified CPC or CDE
- Delinea Engineer Level (Good to have)