Associate Renewal Executive

You will play a crucial role in boosting the organization's revenue through effective and efficient renewal sales support activities. Your key responsibilities will include: - Provide Comprehensive Sales Support: Deliver robust backend support to customer-facing sales representatives worldwide, ensuring their success and efficiency. - Facilitate Seamless Renewal Processes: Ensure accurate and timely assistance to sales reps, streamlining the renewal workflow and enhancing customer satisfaction. - Create Detailed Renewal Estimates: Develop precise and detailed renewal estimates in the ERP system to support informed decision-making. - Generate Renewal Sales Orders: Produce renewal sales orders promptly and share them efficiently within the teams to raise invoices. - Drive Revenue Generation: Play a crucial role in boosting the organization's revenue through effective and efficient renewal sales support activities. - Implement Best Practices: Apply best practices to improve efficiency and accuracy in the renewal process, ensuring continuous improvement. - Monitor Renewal Metrics: Track and analyze key renewal metrics to identify trends, opportunities, and areas for improvement. - Collaborate with Cross-Functional Teams: Work closely with finance, operations, and customer support teams to ensure a seamless renewal process. - Maintain CRM Systems: Ensure that all customer interactions and renewal activities are accurately logged and updated in CRM systems like Salesforce and NetSuite. Qualifications Required: - Bachelor's degree or equivalent qualification required. - Excellent written and verbal communication skills. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). - Positive attitude, strong ability to communicate across departments. - Ability to multi-task, and work under tight deadlines, with organizational, and coordination skills. - Self-motivated with a strong commitment to continuous learning and improvement. - Must know the solar industry, PV plants, and devices/components.,