2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be joining Stem, a global leader in AI-enabled software and services focused on clean energy assets. Stem provides innovative solutions that revolutionize the development, construction, and operation of solar and energy storage projects. With a comprehensive suite of software, edge products, and expert services, Stem empowers over 16,000 customers worldwide to optimize the value of their clean energy ventures. For more information, visit http://www.stem.com. Your primary responsibilities will revolve around delivering comprehensive sales support to customer-facing sales representatives globally. By offering robust backend assistance, you will ensure the success and efficiency of the sales team. Your role will also involve facilitating seamless renewal processes, providing accurate and timely support to streamline workflows and enhance customer satisfaction. You will play a key role in creating detailed renewal estimates in the ERP system to enable informed decision-making. Generating renewal sales orders promptly and efficiently sharing them within the teams for invoicing purposes will be crucial. Your contribution to driving revenue generation through effective renewal sales support activities will be essential for the organization's growth. Implementing best practices to enhance efficiency and accuracy in the renewal process will be a core aspect of your responsibilities. Monitoring key renewal metrics, analyzing trends, identifying opportunities, and areas for improvement will be vital for optimizing outcomes. Collaboration with cross-functional teams, including finance, operations, and customer support, will ensure a seamless renewal process. Maintaining accurate records of customer interactions and renewal activities in CRM systems like Salesforce and NetSuite will be part of your duties. To excel in this role, you should hold a Bachelor's degree or equivalent qualification. Excellent written and verbal communication skills, proficiency in Microsoft Office Suite, and a positive attitude for effective cross-departmental communication are essential. You should possess the ability to multitask, work under tight deadlines, and demonstrate strong organizational and coordination skills. A self-motivated approach, a commitment to continuous learning and improvement, and knowledge of the solar industry, PV plants, and related devices/components are key requirements for this position.,

Posted 2 weeks ago

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