Proven experience in leading organizational change management for enterprise-level transformations   
    
   Bachelors or Masters degree in highly related field or equivalent experience in organizational transformation or change management   
    
   Significant experience with organizational change management frameworks, methodologies, and best practices   
    
   Excellent people leadership skills and proven experience in leading others   
    
   Project management experience with good attention to detail, organizational skills, and experience managing multiple high visibility projects   
    
   Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights   
    
   Experience in identifying and mitigating program-level risks   
    
   Ability to think strategically as well as deploy detailed tactical, results-driven implementation plans   
    
   Ability to work collaboratively in a team environment and manage multiple priorities   
    
   Proficiency in technology implementations and tools   
    
   Ability to manage multiple projects simultaneously, build effective relationships with stakeholders and partners, and consult with leaders across an enterprise   
    
   Responsibilities   
   The senior manager or Assistant Vice President of Organizational Change Management (OCM) will have responsibility to lead Change Management teams for client facing work   
    
   This lead will shape the change management strategy, and be responsible for successful adoption across client portfolios of new processes, tools and behaviors   
    
   This role will set the OCM strategy, be responsible for interfacing with executives and key business partners, deploying best in class engagement, communications, training, readiness and adoption measurement approaches   
    
   This role will closely partner with transformation executives, business leaders, technology partners and program management to ensure the successful adoption of EXL solutions   
    
   Directing and leading program-wide and executive, community of practice and change champion engagement activities both internal and external   
    
   Ensuring implementation of the latest in OCM best practices, tools and stakeholder engagement inside and outside of EXL   
    
   Managing the success of OCM efforts, data reporting, and integration of other EXL solutions and business unit specific OCM efforts   
    
   Direct leader for a team of OCM analysts who are leading OCM efforts   
    
   Fostering a culture of ongoing feedback, recognition, and employee development   
    
   Enabling a culture of empowerment while ensuring close coordination across the complex organizational structures   
    
   Foreseeing and managing risks and issues for internal and external OCM implementations   
    
   Ensures successful support and adoption of product launches across the full lifecycle initiatives   
    
   Organizational change management elements include: human-centered design OCM approaches, communications, learning, sponsorship, advocacy networks, readiness assessments, adoption metrics, go-live support model, transition activities and tie-in to culture changes   
    
   Excellent consultation, communication, and organizational change management strategy competencies as well as demonstrate project management skills, with a focus on business impact and solving complex problems   
    
  Bachelors/Masters in any stream 5-8 years  
  Lead project planning and execution, Optimize project processes and resources, Ensure project deliverables meet requirements, Provide technical support, Collaborate with stakeholders