Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Mumbai
>
eClerx
>
Associate Process Manager

Associate Process Manager

eClerx

4 - 9 years

6 - 11 Lacs

Mumbai

Posted:9 hours ago| Platform:

Apply

Skills Required

project management stakeholder management project planning internet excel dashboards resource management hlookup conditional formatting macros access management pivot table vlookup account management sql process management ops advanced excel mis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for project managing the new Transition from Initiation phase to go-live and ensure a smooth launch of project.

Ensure detailed project planning, create project plan and share with all stake holders on the progress update.

Communication Management with Account Managers, Ops Team and Internal stakeholders.

Resource Management - Ensure we have resourcesrequired for project.

Ensuring all the deliverables/ are completed as per timelines.

Infrastructure and Access Management.

Coordinate with Rev Ops Team and Account Managers and log billing request.

Stakeholder Management - Responsible for following up with internal stakeholders for completing all Transition deliverables.

Calibrate Ops Team/ Support teams on the quality requirements of deliverables as per ADAPT and provide support in bridging the gap.

Schedule process status update calls for all Transitions.

Govern Induction, training classes and share observations, actions taken to resolve issues followed by end results.

ADAPT Framework:

Implement ADAPT framework on all projects and ensure compliance to ADAPT guidelines

Work closely with the Transition Governance team for ADAPT compliance, updates, challenges faced and guidance required

Basic :

The candidate must be a Post Graduate or Graduate with minimum 4 Years and maximum 10 Years of experience.

Key Skills required are MS Office/Internet, Excellent Communication Skills, Excel Dashboards, Project Management techniques

Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Expertise, Quality Orientation, Teamwork are the critical components required

Candidate should be open to travel to other locations for transition and governance

Should be flexible to work in any shift (including rotational night shifts and not just day/mid-day shift

Imp requirements:

Open to travel to other locations(Mumbai Chandigarh) to perform transition and governance.

Flexible to work in any shift (24x7). Should be open to rotational nights shifts.

Eligibility Criteria:Candidate should have completed at least 18monthscurrent
designation to be eligible for transition.
This criteria is waived off for Rating 1 performers
Please Note:

Only Senior Analyst and Associate Process Manager can apply for this position.

There will be no immediate change in the compensation or designation for employees selected through IJP. However, Senior Analyst selected for a higher designation through IJP will be eligible to be nominated for the promotion panel in the imminent promotion cycle, provided the employee was not promoted in the previous 12 months.

More Jobs at eClerx

Senior Process Manager - Voice/ CHAT

Navi Mumbai

10 - 18 yrs

INR 8 - 12 Lacs

Access Management

Mumbai, Navi Mumbai, Mumbai (All Areas)

3 - 5 yrs

INR 2 - 7 Lacs

eClerx Financial Analyst - Walk-in Drive (Pune)

Pune

Experience: Not specified

INR 0 - 2 Lacs

Program Manager - KYC

Pune

15 - 20 yrs

INR 17 - 22 Lacs

SQL DBA

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

9 - 12 yrs

INR 10 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Project Management Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1184 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Associate Process Manager