Job
Description
For over a decade, CSRBOX has been a leading force in driving social change across India, seamlessly connecting businesses with impactful social initiatives. As a trusted partner to companies and CSR foundations, CSRBOX specializes in the design, implementation, and evaluation of transformative CSR programs. Our comprehensive approach is powered by three core verticals Impact Practice, Platform, and Programs ensuring holistic and sustainable corporate social responsibility. Since 2014, CSRBOX s Impact Practice has empowered over 450 companies and 60+ philanthropic foundations to significantly enhance their Social Return on Investment (SROI) through strategic partnerships with government bodies. We focus on crafting impact-focused programs that facilitate seamless delivery and data-driven decision-making. By collaborating with state governments, we help foster impactful partnerships that channel social sector capital into critical areas such as education, healthcare, and natural resource management. CSRBOX is proud to lead collaborative and multi-stakeholder initiatives like The Godavari Initiative (TGI) and IMPAct4Nutrition, which are shaping the future of social impact in India. Our commitment to driving meaningful change and fostering partnerships ensures that we remain at the forefront of India s social impact landscape. For more information, visit: www.csrbox.org Curious about what Life @ CSRBOX looks like? Explore: https: / / csrbox.org / Life-at-CSRBOX / CSR Impact Assessment in India-CSRBOX-Top CSR Consulting Firm: https: / / csrbox.org / Impact-Advisory / About the Position You ll be a key part of the Platform vertical of CSRBOX, managing interfaces that connect non-profits, CSR teams, funders, and implementers. Whether it s curating high-quality content, onboarding users, or managing platform functionality you ll help transform how development stakeholders discover, collaborate, and deliver change. Responsibilities Platform Management & Operations Support end-to-end management of CSRBOX s digital platforms including partner onboarding, content uploads, and system maintenance. Troubleshoot technical issues in coordination with the tech team and ensure smooth platform functionality. Monitor usage metrics and provide regular reports on engagement and traffic. Content Coordination & Curation Assist in curating and uploading high-quality program profiles, case studies, and resources. Ensure accuracy, relevance, and consistency in platform content across categories. Collaborate with internal teams to keep digital assets updated and aligned with organizational goals. Stakeholder Support & Engagement Act as a support interface for non-profits, CSR partners, and users of the platform. Guide partners through onboarding, usage, and content submission processes. Facilitate webinars, training, and demos to increase adoption and usability. Data Tracking & Reporting Maintain dashboards and generate platform performance reports. Track user trends and recommend platform enhancements based on data insights. Contribute to feedback loops for improving UX/UI and overall platform design. Mandatory Qualification and Experience: Graduate/Postgraduate in Communications, Development Studies, IT, or related field. 1 3 years of experience in platform management, content coordination, or CSR/digital program roles. Strong attention to detail, coordination skills, and a tech-savvy mindset. Basic understanding of the CSR ecosystem or social impact sector is a plus. Good communication skills in English and Hindi . Familiarity with tools like WordPress, CRM dashboards, Google Workspace, and content management systems. What You ll Gain Opportunity to shape and scale digital platforms used by hundreds of social sector organizations. Work with a cross-functional team of CSR experts, tech developers, and impact communicators. Develop skills in digital project coordination, stakeholder management, and platform analytics. Join one of India s most dynamic social impact networks committed to innovation and equity. Desirable
